Prince Shukla — Operations Associate

A dynamic professional with more than 10 years of experience in E-commerce Operations, Sort centre, Delivery center, First mile, Security, Loss Prevention, Asset Protection, Fraud Management, Inventory Management, Reverse logistics, inbound, outbound, FMCG, pharma, project management. Well exposed to Security / intelligence / vigilance and policing duties. Effectively dealing with police department for detection and prevention of crime and investigation of serious incidents for FCs/SCs/DCs. Capable of leading investigation teams to unearth strong evidence for nailing the suspect. Doing hardcore research in costumer/vendor/carrier fraud and delivering result in positive way. Order Fulfilment- To fulfil the orders within a defined SLA and develop processes to improve TAT. • Capacity Planning and Optimization- Studying the order pattern and planning the manpower for the particular week in Advance. Utilizing the manpower to the optimum so as to run shift at more than 90% efficiency. • Scheduling/Planning- To plan the inbounding of shipments based on capacity and forecast and schedule the appointments for the sellers supplying the shipments to maximize optimum utilization of resources. • SLA - To receive and stow the items received from sellers as per Service Level Agreement thereby optimizing and maximizing the storage capacity of warehouse. • Projects- 4 new FCs Launched of 1 Lakh Square ft each with Proper Inbound/Outbound stations, automations, conveyors, hydraulic pullies etc. • SLP (Security and Loss Prevention) - SLP Project Management (Access control, CCTV, Card Management, Turnstile, Boundary wall with Fencing or concertina wire, Proper lighting @each place in Warehouse.) • Achievements- Bringing down loss and pilferages by doing deep Dive and pulling out RCAs. Increasing order capacity from 1500 per day to 5000 orders per day from a single FC. Reducing order Delivery time from 72 hours to 12 hours in local.

Stackforce AI infers this person is a seasoned E-commerce and Supply Chain Management professional.

Location: New Delhi, Delhi, India

Experience: 10 yrs 8 mos

Skills

E-commerce
Supply Chain Management
Business Operations

Career Highlights

Over 10 years of experience in E-commerce Operations.
Successfully launched 4 new fulfillment centers.
Increased order capacity from 1500 to 5000 orders per day.

Work Experience

Meesho

Regional Head - Sort Center at Meesho | Delhi NCR Expansion & Operations (1 yr 5 mos)

Cluster Head (1 yr 5 mos)

Truemeds India

Manager (1 yr 4 mos)

City Lead (Delhi) (1 yr 4 mos)

Dhani

Regional Fc Ops Head (North and West) (4 mos)

FC Site Lead (2 mos)

Reliance Jio Infocom Limited

Assistant manager SLP SCM (2 yrs 7 mos)

Amazon

Slp coordinator (8 mos)

Security Specialist (1 yr 11 mos)

Problem solver (1 yr)

Education

Executive MBA at Indian Institute of Management, Calcutta

Bachelor of Technology - BTech at Maharshi Dayanand University

Prince Shukla

Operations Associate

New Delhi, Delhi, India10 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Over 10 years of experience in E-commerce Operations.
Successfully launched 4 new fulfillment centers.
Increased order capacity from 1500 to 5000 orders per day.

Stackforce AI infers this person is a seasoned E-commerce and Supply Chain Management professional.

Contact

Skills

Core Skills

E-commerceSupply Chain ManagementBusiness Operations

Other Skills

E-commerce OperationsWarehouse ManagementLogistics ProcessesMaterial ManagementLoss PreventionS&OP implementationBusiness ContinuityGoogle SheetsData AnalyticsService-Level Agreements (SLA)People ManagementShrinkageCorrective and Preventive Action (CAPA)Asset Protection5S

About

Experience

10 yrs 8 mos

Total Experience

2 yrs 1 mo

Average Tenure

2 yrs 10 mos

Current Experience

Meesho

2 roles

Regional Head - Sort Center at Meesho | Delhi NCR Expansion & Operations

Promoted

Jan 2025 – Present · 1 yr 5 mos · On-site

Leading the expansion of Meesho's sort center network in Delhi NCR, overseeing the development of new warehouse facilities and optimizing existing operations.
Responsible for ensuring efficient and scalable logistics processes to support Meesho's continued growth in the region.
Collaborating with cross-functional teams to drive operational excellence and deliver a seamless experience for Meesho's customers.

E-commerce OperationsWarehouse ManagementLogistics ProcessesE-commerceSupply Chain Management

Cluster Head

Jul 2023 – Dec 2024 · 1 yr 5 mos · On-site

Truemeds india

2 roles

Manager

Mar 2022 – Jul 2023 · 1 yr 4 mos

E-CommerceSupply Chain ManagementE-commerce

City Lead (Delhi)

Mar 2022 – Jul 2023 · 1 yr 4 mos

E-CommerceSupply Chain ManagementE-commerce

Dhani

2 roles

Regional Fc Ops Head (North and West)

Oct 2021 – Feb 2022 · 4 mos · Mumbai, Maharashtra, India

E-CommerceSupply Chain ManagementE-commerce

FC Site Lead

Aug 2021 – Oct 2021 · 2 mos · Mumbai, Maharashtra, India

E-CommerceSupply Chain ManagementE-commerce

Reliance jio infocom limited

Assistant manager SLP SCM

Jan 2019 – Aug 2021 · 2 yrs 7 mos · Gurgaon, India

✓ Material Management/ Warehouse Management/ Inbound management/ outbound management by using SAP.
✓ Daily physical inspection of the materials from the list given by National Head quarter.
✓ Accepting the orders and dispatching the Towers/materials to a place for which the work order is generated.
✓ Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses;
obtaining signatures.
✓ Maintains organization's stability and reputation by complying with legal requirements.
✓ Perform audits and inspections at NWHs/DCs Network Warehouse or Distribution Centre.
✓ Perform analysis on trends, patterns, and metrics in order to recommend preventive measures related to loss prevention issues.
✓ Maintaining the vehicles by introducing the VRN (Vehicle registration number) process and Visitors by using VMS (Visitor
management System) process.
✓ Providing the Scrum id so that Biometric access can be given to the associates.
✓ For Shortage/excess or missing raise PDIMS for insurance and SIMS for investigation. Investigating and providing findings.
✓ Managing a team of 110 Associates. Maintaining Operations/ Security and Safety. Providing Safety/Firefighting / Security training
and doing the random Silent hour checks in NWH/DCs.

Material ManagementWarehouse ManagementLoss PreventionSupply Chain ManagementBusiness Operations

Amazon

3 roles

Slp coordinator

Apr 2018 – Dec 2018 · 8 mos

✓ Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques.
✓ Enhance, track, and report on metrics which are key performance indicators, allowing performance improvements so that the desired
outcomes are achieved to plan and in a timely manner.
✓ Planning and implementing of Security.
✓ Assist with investigations of internal and external theft and fraud and conduct interviews when appropriate.
✓ Coordinate data collection, through database polling or data entry, from multiple FCs/SCs/DCs; and conduct analysis generating
strategic and tactical interpretations.
✓ Perform audits and inspections on packages at SCs/DCs.
✓ Perform analysis on trends, patterns, and metrics in order to recommend preventive measures related to loss prevention issues.
✓ Work on WBR loss report and finding trends, providing RCA and share corrective action plan.

E-CommerceSupply Chain ManagementE-commerce

Security Specialist

May 2016 – Apr 2018 · 1 yr 11 mos

Supply Chain ManagementBusiness Operations

Problem solver

Apr 2015 – Apr 2016 · 1 yr

Prepare SOS planning for the day shift and execute the same.
✓ Handling Associates of Avg 60-80 per day and 05 Problem solver to resolve the issues / tickets.
Providing an appointment through dock clerk and managing to meet the metrics.
✓ Safety rules applied all the time and hourly tracking the identifying risk.
✓ Escalation for any issues to Area Managers.
✓ Sustaining FIFO to meet SLA given by Management.
✓ Making associates train and doing 4M/5S Readiness every SOS & EOS.
✓ To enhance Productivity and Kaizen Events with support of Managers.
✓ Maintain Process Control Board for visibility of hourly productivity.
✓ NYR Status update.
✓ Continuously monitor of TAKT & Generate Feedback to slow performer.
✓ Provide training for new associate & who is not aware for Standard Job Instruction.