Priya Sood — Operations Associate
Experienced individual in Customer Experience, Customer Service and Program Management with a demonstrated history of working in the E-Commerce. Skilled in Research, Microsoft Excel, Management, Customer Service, and Microsoft Word. Strong support professional with a Bachelor of Technology (B.Tech.) focused in Computer Science from Guru Gobind Singh Indraprastha University.
Stackforce AI infers this person is a Customer Experience and Operations Management expert in the E-Commerce sector.
Location: Greater Delhi, Delhi, India
Experience: 8 yrs 10 mos
Skills
- Program Management
- Operations Management
- Customer Service Management
- Team Management
- Stakeholder Engagement
Career Highlights
- 8.8 years of experience in Customer Experience and Program Management.
- Expertise in managing teams and improving customer satisfaction.
- Strong analytical skills with proficiency in Microsoft Excel.
Work Experience
Tide
Team Lead (2 mos)
Amazon
CS Team Manager (5 yrs 11 mos)
Holiday Team Manager (1 yr)
Resolution Specialist (5 mos)
Quality Analyst (7 mos)
Ex CS Team Manager (8 yrs 7 mos)
Education
Bachelor of Technology (B.Tech.) at Guru Gobind Singh Indraprastha University
Master of Business Administration - MBA at Indira Gandhi National Open University
Bachelor of Technology (B.Tech.) at Guru Tegh Bahadur Institute Of Technology
Diploma at Chandigarh College of Engineering & Technology, Sector-26
MBA at Indira Gandhi National Open University
