Jul 2011 – Present · 14 yrs 11 mos · Amravati-Badnera

• . To look after the training and placement activities of students.
• ∙ To have close liaison with industry for placement of students
• ∙ To work in consultation with Coordinator Industry‐Institute Interaction for organizing lectures from the professionals from industry.
• ∙ To collect feedback from the companies coming for placement.
• ∙ Arrange Training program for soft skills and for interview facing skills for the students using institutional and external expertise.
• ∙

Jan 2009 – Mar 2010 · 1 yr 2 mos

• Achieve team sales target.
• Deliver support to agents through coaching and act as a role model
• Recruit qualified agents inline with manpower targets through recruitment support (recruitment agency, ads, etc) and own referrals.
• Conduct weekly / monthly meeting to review performance, disseminate Company information , address common problems and concerns and rally the team to achieve goals.
• Set weekly production target for team of agents
• Identify agents development needs and work with Training Department to schedule appropriate technical , product and skills training
• Visit / Co-ordinate with local telemarketing vendors to resolve performance issues and update on results
• Further relationships with partner’s staff at their points of presence to generate quality leads for agents
• Accompany agents on customer visits to support and improve sales skill.

Dec 2007 – Jan 2009 · 1 yr 1 mo

Aug 2007 – Jul 2008 · 11 mos · Pune Area, India

• Handling desired software like Mainframe, Citrix, Outlook, Lotus notes, EXL Applications etc.
• Documentation Handling and Customer Services.
• Providing IT service support to UK and Indian customers using AVIVA Insurance product.
• Providing feedback to subscribers regarding their complaints.
• Solving all disputes and suggesting the best to the subscriber