Raghav Kapoor Gupta

Co-Founder

Clarksburg, Maryland, United States7 yrs 10 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Co-founded AI job search assistant ScoutBetter.
Led AI and automation initiatives at WNS.
Achieved significant customer retention improvements.

Stackforce AI infers this person is a SaaS and B2C professional with expertise in AI-driven business transformations.

Contact

Skills

Core Skills

Business Process ImprovementAi ImplementationBusiness DevelopmentSales ManagementPublic RelationsDigital MarketingHospitality Management

Other Skills

NextGen automationCMMISix SigmaQuality AnalysisBusiness Process ExcellenceCloud-based compliance toolGoogle AnalyticsCRMCPISPISales Team ManagementSocial Media ManagementSEOFood and Beverage ManagementGuest Relations

About

At ScoutBetter, We’re building a personal AI job search assistant that simplifies how people get hired. Having worked with thousands of international professionals navigating STEM OPT and competitive job markets, We’ve seen firsthand how AI combined with human execution reduces noise, improves interview conversion, and turns a chaotic job search into a disciplined, results-driven process. Previously, I led AI and automation initiatives from the CEO’s Office at WNS, delivering tech business transformations at scale.

Experience

7 yrs 10 mos

Total Experience

1 yr 10 mos

Average Tenure

3 yrs 1 mo

Current Experience

Scoutbetter

Co-Founder & Chief Operating Officer

Apr 2023 – Present · 3 yrs 1 mo · Clarksburg, MD · On-site

Wns

Consultant

May 2021 – Oct 2024 · 3 yrs 5 mos · Pune, Maharashtra, India · Hybrid

🔹Strategically positioned within WNS's CEO's Office, enabling the Business Process Excellence and Transformation team to drive global operational standardization and excellence.
🔹Spearheaded the development and implementation of NextGen Audit IQ involving 1500 Quality Analysts using NextGen automation, a cutting-edge AI solution automating Quality Analysis processes, revolutionizing efficiency and accuracy.
🔹Implemented CMMI and Six Sigma for maturity assessments, benchmarking, and fostering quality excellence.
🔹Enabled PMOs and Quality Consultants with innovative automation for swift identification for intervention on enterprise-level gaps.
🔹Played a central role in fostering a Quality DNA within WNS, driving standardization initiatives across diverse functions.
🔹Engineered the Business process excellence and transformation Cloud based compliance tool aimed at securing the first line of defense at WNS and inturn reducing costs significantly.
🔹Represented WNS in CEO Millennial Council 2.0, fostering global collaboration and innovation.

NextGen automationCMMISix SigmaQuality AnalysisBusiness Process ExcellenceCloud-based compliance tool+2

Tandoor man

Co-Founder

Apr 2019 – Apr 2020 · 1 yr · Hyderabad, Telangana, India

Co-Founded "Lush! By Tandoor Man" in Hyderabad’s Financial District, managing project scope, budget, and timelines for on-time, within-budget delivery. Reduced customer churn by 6% using Google Analytics and CRM insights, boosting retention and sales. Integrated an online delivery system, increasing online sales, and restructured the sales team to drive in-house growth. Optimized operations with CPI and SPI methodologies, enhancing project efficiency.

Google AnalyticsCRMCPISPISales Team ManagementBusiness Development+1

Consider done

Public Relations Specialist

Jan 2018 – Feb 2019 · 1 yr 1 mo · Defence Colony, Delhi, India

As a PR Specialist at a leading digital media marketing agency, led a team of five professionals while also serving as the acting Social Media Manager.Leveraging cutting-edge tools and techniques, drove engagement and business growth for clients and brands, fostering long-term relationships. delivered top-notch digital and traditional marketing services to diverse clients, including Bollywood celebrities and political parties.Services included full-scale digital marketing, CRM, outdoor media, SEO, website development, and more, resulting in tangible, impactful results.

Digital MarketingSocial Media ManagementSEOCRMPublic Relations

Oberoi hotels & resorts

OCLD

Jun 2015 – Mar 2016 · 9 mos · Udaipur, Rajasthan, India

STEP Program (OCLD) Oberoi Hotels and Resorts
Full time work and study program at the Oberoi Udaivilas and Oberoi Trident as a Food and beverage associate , Guest Relations at Oberoi Centre of Leaning and Development

Food and Beverage ManagementGuest RelationsHospitality Management