RAHUL RAI

Business Development Executive

Bengaluru, Karnataka, India6 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Over 4 years of experience in key account management.
Proven track record in customer acquisition and relationship building.
Strong analytical and problem-solving skills.

Stackforce AI infers this person is a skilled account manager in the E-commerce sector with a focus on customer acquisition.

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Skills

Core Skills

Account ManagementCustomer Acquisition

Other Skills

Customer Service ManagementManagement Information Systems (MIS)Skill DevelopmentClient RelationsStrategic PlanningContact CentersTeam PerformanceTeam LeadershipSales and MarketingSoft SkillsExecutive ManagementBusiness-to-Business (B2B)Relationship BuildingCustomer SatisfactionCustomer Support

About

Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings. • To get an opportunity where I can make the best of my potential and contribute to the organization’s growth. • Seeking a position in a company where I can launch my career and build a valuable skill set. • A highly motivated and hardworking individual looking for a responsible role in a reputable organization. • I am seeking a role in a company where I can contribute my ideas and be mentored towards a successful career. • Diligent Key Account Manager with over 4 years of experience at a huge volume of account

Experience

6 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 2 mos

Current Experience

Amazon

Associate Account Manager

Apr 2024 – Present · 2 yrs 2 mos · Bengaluru, Karnataka, India

Account ManagementCustomer Service Management

Meesho

Key Account Manager

Feb 2022 – Mar 2024 · 2 yrs 1 mo · Bangalore Urban, Karnataka, India · Remote

Managing a 60 Key account (Supplier Account)
Identifying new business opportunities within existing accounts.
Resolving key clients’ complaints.
Developing and maintaining relationships with key customers.
Creating and executing paid advertising campaigns.
Managing campaign budgets and adjusting bid.
Tracking KPIs to see where improvements are needed.
Optimizing campaigns to improve conversion rates and return on ad spend.
Researching keywords to target campaigns.
Coordinating with the Tech team and ensuring that all the product related issues are resolved.
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
Acquire a thorough understanding of key customer needs and requirements.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Prepare regular reports of progress and forecasts to internal and external stakeholders using key
account metrics.
Experience in sales and providing solutions based on customer needs.
Strong communication and interpersonal skills with aptitude in building relationships with
professionals of all organizational levels.
Ability in problem-solving and negotiation.

Customer AcquisitionManagement Information Systems (MIS)

Nobroker.com

Senior Executive

Aug 2020 – Aug 2021 · 1 yr · Bangalore Urban, Karnataka, India

 Managing the entire after sales process.
 Managing a team of all Key Account Managers across the 4 Cities
 Coordinating with the Tech team and ensuring that all the product related issues are resolved
 Managing payment/payment recovery etc.
 Daily sales update (DSR) to be tracked for BD & SE
 Entire Customer portfolio to be maintained (specially paid customer payment dates, renewals etc)

Customer AcquisitionManagement Information Systems (MIS)