Rahul Singh

Operations Associate

New Delhi, Delhi, India5 yrs 5 mos experience

Highly Stable

Key Highlights

4+ years of experience in application support.
Expert in troubleshooting and performance optimization.
Proficient in collaborating with cross-functional teams.

Stackforce AI infers this person is a SaaS Application Support Engineer with strong troubleshooting and optimization skills.

Contact

RahulSingh96220@gmail.com LinkedIn

Skills

Core Skills

Application Performance MonitoringTroubleshooting

Other Skills

LinuxOracle DatabaseMicrosoft SQL ServerServiceNowPuttyGrafanaKibanaAPI TestingPostman APIShell ScriptingPL/SQLProblem SolvingCommunicationAnalyticsAnalytical Skills

About

Highly skilled Application Support Engineer with 4+ years of experience in providing comprehensive support for enterprise applications. Proficient in troubleshooting, performance optimization, and system integrations. Adept at ensuring high availability, resolving technical issues promptly, and collaborating with cross-functional teams to improve system reliability and user experience.

Experience

5 yrs 5 mos

Total Experience

3 yrs 1 mo

Average Tenure

10 mos

Current Experience

Sembcorp industries ltd

Application Support Analyst

Aug 2025 – Present · 10 mos · Gurugram · On-site

Blinkit

Jan 2021 – Present · 5 yrs 5 mos · Gurugram, Haryana, India · On-site

Monitor the health and performance of the Blinkit app in real-time
Track key metrics such as app response time, API latency, server uptime, and order success rates.
Identify and resolve issues like app crashes, payment failures, or order tracking errors.
Debug application errors at various levels, including UI glitches, navigation problems, Server downtime, API failures, Slow queries, data inconsistencies.
Provide quick and effective communication to ensure customer satisfaction.
Analyze app performance during peak hours and implement optimizations to handle high traffic loads.
Work with Development Operations, Quality Assurance, and product teams to ensure stability during deployments

LinuxOracle DatabaseApplication Performance MonitoringTroubleshooting