Rajkumar Tiwari

Business Analyst

Mumbai, Maharashtra, India5 yrs 11 mos experience

Key Highlights

  • Proven expertise in escalation resolution.
  • Strong background in customer service.
  • Experienced in client services across multiple companies.
Stackforce AI infers this person is a Customer Service Specialist with a focus on escalation management in B2C environments.

Contact

LinkedIn

Skills

Core Skills

Escalation ResolutionCustomer ServiceClient Services

Experience

5 yrs 11 mos
Total Experience
1 yr 7 mos
Average Tenure
1 yr 1 mo
Current Experience

Atomberg technologies

Escalation Specialist

May 2025 – Present · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

Escalation ResolutionCustomer Service

Zepto

Escalation Specialist

Feb 2024 – Nov 2024 · 9 mos · Mumbai, Maharashtra, India · Hybrid

Escalation ResolutionCustomer Service

Truemeds

Escalation Specialist

May 2021 – Dec 2023 · 2 yrs 7 mos · Mumbai, Maharashtra, India · Hybrid

Customer ServiceClient Services

Swiggy

Escalation Specialist

Apr 2019 – Oct 2020 · 1 yr 6 mos · Mumbai, Maharashtra, India · On-site

Escalation ResolutionCustomer Service

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