Ram Kr Yadav

Operations Associate

Bengaluru, Karnataka, India8 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 8 years in logistics and supply chain.
Expert in data-driven decision-making.
Led operational metrics setup at Zepto.

Stackforce AI infers this person is a Logistics and Supply Chain professional with a strong focus on data-driven operations.

Contact

ram.yadav@zeptonow.com LinkedIn

Skills

Core Skills

Process ImprovementData AnalysisOperational Excellence

Other Skills

Analytical SkillsBusiness InsightsBusiness Intelligence (BI)Business RequirementsCommunicationCost ReductionCustomer ExperienceCustomer SatisfactionCustomer ServiceDashboard DesignData-Driven Decision MakingDatabase QueriesE-CommerceFuel Efficiency ManagementFuel Monitoring

About

I’m a data-driven logistics and supply chain professional with over 8 years of experience across E-commerce and Quick Commerce (Q-commerce), including a key role at Zepto, one of India’s fastest-growing Q-com companies. At Zepto, I led the setup of key operational metrics and dashboards, enabling real-time visibility and data-backed decision-making across supply chain functions. 💡 Core Expertise: Metric Definition & Dashboard Creation SQL for Data Analysis & Reporting Performance Monitoring & KPI Design Process Improvement & Efficiency 🔍 Open to New Opportunities I’m exploring new roles where I can apply my expertise in operations, metrics, and supply chain visibility to drive business impact. Let’s connect!

Experience

8 yrs 2 mos

Total Experience

2 yrs

Average Tenure

4 yrs 3 mos

Current Experience

Zepto

5 roles

Senior Manager II - Control Tower

Apr 2025 – Present · 1 yr 2 mos · On-site

Senior Manager I - Control Tower

Promoted

Apr 2024 – Mar 2025 · 11 mos · On-site

Manager II - Control Tower

Apr 2023 – Mar 2024 · 11 mos · On-site

Manager I - Control Tower

Apr 2022 – Mar 2023 · 11 mos · On-site

Lead - Control Tower

Nov 2021 – Mar 2022 · 4 mos · On-site

Bulbul

Operations Analyst

Aug 2020 – Nov 2021 · 1 yr 3 mos · Gurgaon, Haryana, India · On-site

Driving operational efficiency across forward & reverse logistics, with a strong focus on reducing delivery costs and improving delivery success rates.
Designed and maintained dashboards to monitor key logistics KPIs (NDRs, RTOs, delivery SLAs) and seller performance metrics (dispatch delays, order accuracy, escalation frequency).
Enabled data-driven decision-making by providing real-time insights to operations, logistics, and seller support teams.
Led NDR resolution workflows and seller escalation management to ensure high fulfillment reliability and customer satisfaction.

Operational EfficiencyLogistics KPIsDashboard DesignData-Driven Decision MakingCustomer SatisfactionProcess Improvement+1

Rivigo

2 roles

Team Lead - Ops

Jan 2020 – Aug 2020 · 7 mos

Fuel Pilferage Monitoring & Control.
Recovery of Pilfered Fuel.
Process & Policy Enforcement.

Fuel MonitoringProcess EnforcementOperational Excellence

Operation, Planning & Control Executive

May 2018 – Dec 2019 · 1 yr 7 mos

As an Operations Executive at Rivigo in the Fuel Desk Department, my primary responsibility was to manage and monitor fuel operations for the fleet, ensuring optimal fuel efficiency, cost control, and timely refueling across routes. This included overseeing fueling schedules, vendor coordination, exception handling, and preventing in-route breakdowns due to fuel shortage, especially for fleets without onboard fuel sensors.
Developed and implemented manual and semi-automated tracking methods for vehicles without fuel sensors.
Maintained historical fuel consumption records to estimate fuel burn rate across different routes and truck models.
Coordinated closely with fuel station partners and drivers to monitor fueling intervals and ensure no unplanned stops.
Created a dynamic fuel map for major routes, tagging preferred fuel stations based on cost, quality, and strategic distance.
Ensured each trip had at least one refueling checkpoint pre-approved and scheduled.
Coordinated with pilots in real-time to ensure adherence to the fueling plan.

Fuel Efficiency ManagementVendor CoordinationOperational Excellence