Ram Sarma Kolachana — CEO

With a robust 30-year career, I am a seasoned Strategic Resource Management Leader, adept in enhancing operational efficiencies across telecom, banking, and BPO sectors. My expertise lies in executing large-scale staffing initiatives, including a notable 1600-person ramp-up for a US telecom client and a 600-person ramp-up for a banking client, achieving these within remarkably short timelines. As a Certified Six Sigma Black Belt, I have driven significant process improvements, directly saving clients $250,000 and bolstering operational metrics. My strategic acumen in workforce planning and resource management has been recognized through the Best RMG Head Award for three consecutive years, underscoring my ability to forecast accurately and manage resources outstandingly. My technical proficiency extends to advanced tools and methodologies for project and resource management, ensuring robust IT delivery and project outcomes. Global talent management is another area of my expertise, where I've directed recruitment efforts worldwide, optimizing the utilization of direct channels, employee referrals, and vendor relationships. This strategic approach has not only met but often exceeded staffing demands, enhancing client satisfaction and driving substantial revenue growth. My leadership extends beyond operational roles, participating in the Pragati - Leadership Development Program, which honed my skills in fostering a culture of continuous learning and growth within teams. My strong communication and interpersonal skills facilitate effective cross-functional collaboration with HR, external vendors, and internal stakeholders, aligning resource management with strategic business objectives. In every aspect of my career, I have demonstrated visionary leadership and analytical prowess, focusing on mission-critical objectives and delivering results that have consistently advanced organizational goals!

Stackforce AI infers this person is a seasoned leader in Strategic Resource Management across Telecom, Banking, and BPO sectors.

Location: Chennai, Tamil Nadu, India

Experience: 31 yrs 9 mos

Skills

Strategic Resource Management
Workforce Optimization
Workforce Management
Resource Management
Talent Supply Chain Management
Strategic Staffing
Workforce Planning
Operational Excellence
Six Sigma Implementation

Career Highlights

Led 1600-person ramp-up for US telecom client.
Achieved $250,000 savings through process improvements.
Recognized as Best RMG Head for three consecutive years.

Work Experience

Digitech Services Inc

Vice President & Global Head, Resource Management Group (RMG) (11 mos)

Self-employed

Freelance consultant on WFM (5 mos)

Virtusa

Senior Director - Resource management (7 yrs)

Resource management head (7 yrs)

HCL Technologies

Director - HR - Talent supply Chain (2 yrs 7 mos)

Tata Consultancy Services

Resource Management Group Head (5 yrs 2 mos)

Delivery Head (14 yrs 3 mos)

Bharat Fritz Werner Ltd

Junior Engineer (1 yr 5 mos)

Education

Master of Engineering at PSG College of Technology

B.Tech at Acharya Nagarjuna University

Ram Sarma Kolachana

CEO

Chennai, Tamil Nadu, India31 yrs 9 mos experience

Highly Stable

Key Highlights

Led 1600-person ramp-up for US telecom client.
Achieved $250,000 savings through process improvements.
Recognized as Best RMG Head for three consecutive years.

Stackforce AI infers this person is a seasoned leader in Strategic Resource Management across Telecom, Banking, and BPO sectors.

Contact

Skills

Core Skills

Strategic Resource ManagementWorkforce OptimizationWorkforce ManagementResource ManagementTalent Supply Chain ManagementStrategic StaffingWorkforce PlanningOperational ExcellenceSix Sigma Implementation

Other Skills

Capacity PlanningWorkforce ForecastingWorkforce Management ProcessesConsultingProcess ImprovementQuality AssuranceClient Relationship ManagementAgile MethodologiesRisk ManagementProject Productivity EnhancementResource Allocation EfficiencyVendor ManagementGlobal RecruitmentVisa PlanningRecruitment Process Streamlining

About

Experience

31 yrs 9 mos

Total Experience

6 yrs 2 mos

Average Tenure

11 mos

Current Experience

Digitech services inc

Vice President & Global Head, Resource Management Group (RMG)

Jun 2025 – Present · 11 mos · Remote

Responsible for the end-to-end strategic and operational management of talent supply, deployment, bench optimization, capacity planning, and workforce forecasting. As a core member of the executive
leadership team, the VP-RMG ensures optimal alignment of resources with business
demand, drives agility in talent deployment, and creates frameworks to support rapid
scaling for client engagements and project delivery.

Strategic Resource ManagementWorkforce OptimizationCapacity PlanningWorkforce Forecasting

Self-employed

Freelance consultant on WFM

Dec 2024 – May 2025 · 5 mos · Chennai, Tamil Nadu, India · Remote

consulting to various IT organizations on establishing the Wok Force Management Processes and make sure those are effective

Workforce Management ProcessesConsultingWorkforce Management

Virtusa

2 roles

Senior Director - Resource management

Nov 2017 – Nov 2024 · 7 yrs

Skills:
Strategic Resource Management, Workforce Optimization, Process Improvement, Quality Assurance, Client Relationship Management, Agile Methodologies, Risk Management, Project Productivity Enhancement, Resource Allocation Efficiency, Vendor Management
At Virtusa, I have led the resource management function for the Offerings Delivery Unit, focusing on cloud and ServiceNow projects. My role involves collaborating with practice resource managers to assess internal resource availability and strategically engaging in external hiring to ensure a balanced and skilled workforce. I've implemented resource planning processes that have significantly enhanced project productivity and reduced resource allocation time. Additionally, I oversee the fulfilment of staffing requirements through a blend of internal profiles, third-party contractors, and external hires, continually developing and implementing workforce optimization techniques that have improved project delivery timelines and client satisfaction ratings.

Resource ManagementWorkforce OptimizationProcess ImprovementQuality AssuranceClient Relationship ManagementAgile Methodologies+4

Resource management head

Nov 2017 – Nov 2024 · 7 yrs

Hcl technologies

Director - HR - Talent supply Chain

Mar 2015 – Oct 2017 · 2 yrs 7 mos · Greater Chennai Area

Skills:
Talent Supply Chain Management, Strategic Staffing, Global Recruitment, Visa Planning, Recruitment Process Streamlining, Compliance, International Deployment Facilitation, Workforce Utilization Optimization, Direct Sourcing, Employee Referrals
During my tenure at HCL Technologies, I orchestrated the Talent Supply Chain function within HR, responsible for strategic staffing aligned with business requirements. My leadership in resource planning and fulfillment efforts ensured the efficient allocation of resources across global operations. I managed staffing for the Consumer Business unit, overseeing a large workforce and implementing recruitment strategies that leveraged direct channels, employee referrals, and vendor partnerships. My efforts in visa planning initiatives ensured compliance and facilitated smooth international deployments, significantly enhancing operational efficiency and recruitment process effectiveness.

Talent Supply Chain ManagementStrategic StaffingGlobal RecruitmentVisa PlanningRecruitment Process StreamliningCompliance+4

Tata consultancy services

2 roles

Resource Management Group Head

Promoted

Jan 2010 – Mar 2015 · 5 yrs 2 mos

Skills:
Resource Management, Workforce Planning, Performance Metrics, Talent Acquisition, Cross-functional Collaboration, Resource Utilization Improvement, Operational Cost Reduction, Lean Methodologies, Continuous Improvement, SLA Management
At Tata Consultancy Services, I directed strategic resource management efforts for the Telecom Cluster, focusing on meeting dynamic business demands. My role included orchestrating workforce planning initiatives that improved resource utilization and reduced time-to-fill metrics. I collaborated with cross-functional HR stakeholders to optimize resource allocation and implemented performance metrics to monitor and enhance staffing efficiency. My leadership in talent acquisition supported the successful management of average monthly fulfillments across global locations, driving continuous improvement in staffing efficiency.

Resource ManagementWorkforce PlanningPerformance MetricsTalent AcquisitionCross-functional CollaborationResource Utilization Improvement+4

Delivery Head

Sep 1995 – Dec 2009 · 14 yrs 3 mos

Skills:
Six Sigma Implementation, Operational Excellence, SLA Adherence, Lean Methodologies, Quality Management Practices, Client Relationship Enhancement, Error Rate Reduction, Operational Cost Management, Project Productivity, Client Satisfaction
In my role as Senior Manager at TNC BPO and Media Operations, I led operational excellence initiatives, focusing on driving SLA adherence and implementing quality management practices. My expertise as a Six Sigma Black Belt enabled significant improvements in project productivity and reductions in error rates. By employing lean methodologies, I optimized operational workflows, which contributed to a substantial reduction in operational costs and enhanced client relationships, leading to increased satisfaction and repeat business opportunities.

Six Sigma ImplementationOperational ExcellenceSLA AdherenceLean MethodologiesQuality Management PracticesClient Relationship Enhancement+4