Mar 2022 – Jan 2025 · 2 yrs 10 mos · Irving, Texas, United States

• Responsible for handling IT requirements from US based clients. Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions. Sourcing from Job Portals (Monster, Dice, Career builder, Job diva),

Jul 2018 – Mar 2022 · 3 yrs 8 mos · Houston, Texas, United States

• Review and analyze faxes containing details of patients' treatment and diagnosis. Extract and interpret relevant information to ensure accurate case initiation and claim creation.
• Initiate workers' compensation cases based on the diagnosis and treatment information provided. Create detailed and accurate claims in the system, ensuring all necessary documentation and details are included.
• Communicate with healthcare provider offices via phone to obtain any missing or additional information related to the patient's treatment and diagnosis. Ensure all required information is collected and verified to complete the claim process.
• Complete all assigned tasks within the specified Turnaround Time (TAT). Adhere to deadlines and ensure timely processing of claims to meet company standards and client expectations. Provide regular updates and reports to the team coach and manager regarding case progress, challenges encountered, and resolutions implemented.• Oversee and handle workers' compensation cases for a U.S.-base client.