Aug 2023 – Nov 2025 · 2 yrs 3 mos · Chennai, Tamil Nadu, India · Hybrid

• Led India's end-to-end training strategy for Revature — a tech talent pipeline business with US and India enterprise clients where training quality is directly tied to revenue.
• ▸ Owned the Pre Training India Program — engineering the curriculum that determined whether talent made it to client deployment or didn't
• ▸ Re-engineered training cycle to cut bench time: every week reduced from the average 8-week pretraining cycle, significant reduction in per-head bench cost across cohort volume
• ▸ Defined and executed the Learning Platform roadmap — enabling on-demand custom curriculum builds and cutting new-program launch time for client-specific cohorts
• ▸ Built and led a 15+ member team of technical trainers, BAs, QAs, and ops staff — accountable for both learner outcomes and operational efficiency
• ▸ Implemented post-deployment feedback loops to tie client satisfaction data back to curriculum design decisions

Nov 2022 – Apr 2023 · 5 mos · Greater Chennai Area · On-site

• Own Technical Program delivery across Educational Institutions
• Stakeholder management – Joint offerings and promote key Learnings with NASSCOM
• Change Management – Organization and Workforce
• Platform Design and Devlopment – Co-Creator of Custom LMS and TMS Build and Enhancement.

Oct 2020 – Nov 2022 · 2 yrs 1 mo

• Served as a trusted advisor to delivery leaders across Capgemini's BIM/GSL practice on KM-driven productivity and learning effectiveness.
• ▸ Redesigned learning models and curriculum architecture — reducing re-work and escalations linked to knowledge gaps in offshore delivery
• ▸ Accelerated time-to-proficiency for new joiners through digital learning and automation adoption — with each week of ramp time saved representing ~40 engineer-hours reclaimed per joiner
• ▸ Drove improvements in Productivity through structured Learning Interventions aligned to delivery KPIs, not training metrics

Aug 2017 – Oct 2020 · 3 yrs 2 mos

• Drove productivity improvements across Capgemini accounts using digital levers — enabling automation adoption that reduced manual effort in service delivery workflows.
• ▸ Advised accounts on service delivery improvement — contributing measurably to NPS and SLA adherence outcomes
• ▸ Delivered automation adoption programs that reduced manual effort by an estimated 10–15% across targeted workflows

Dec 2014 – Jul 2017 · 2 yrs 7 mos

• Ran the KM, Digital Learning, and Content practice as a business unit — owning the full cycle from solution design to client delivery and financials.
• ▸ Delivered 40% YoY growth for 2 consecutive years — owning prospect, solution design, delivery, and P&L
• ▸ Led a 25+ member cross-functional team executing KM, digital learning, and documentation solutions for internal and external clients
• ▸ Developed 3 new process automation solutions — each reducing manual documentation effort by an estimated 30–50% per workflow
• ▸ Contributed to design and evaluation of a next-gen KM platform for North America Application Services — improving knowledge retrieval speed for 1,000+ engineer

Dec 2012 – Dec 2014 · 2 yrs

• Owned Capgemini India's learning metrics and delivery — accountable for both volume scale and quality outcomes.
• ▸ Grew total learning hours by 15%+ in 12 months while enabling 800+ technology certifications — demonstrating scale without quality trade-off
• ▸ Developed and launched 18 eLearning courses in 4 months, shifting delivery from 100% ILT to a blended model — estimated 40–60% reduction in trainer hours per learner
• ▸ Led fresher onboarding and reskilling programs directly tied to billable utilization improvement
• ▸ Managed the fortnightly Learning Calendar for Capgemini India and all external vendor/partner relationships

Dec 2010 – Dec 2012 · 2 yrs

• Training Lead – BIM GSL – Capgemini India
• Training Enablement Lead for Capgemini India in the BIM GSL Space, Work with delivery leads to Improve Skills across Tech, Behavioral and Leadership enabling improved Offshore Delivery

Mar 2010 – Dec 2010 · 9 mos · Pune Area, India

• End to End Ownership of Alliance functions in the Business Intelligence Space for Mahindra Satyam.
• Job includes building/nurturing relationship between Company and external product vendors in the BI space for Capacity Building/Competency activities, Enabling Joint Go to Market – in co-operation with Relationship teams and Joint Solution Development.

Feb 2007 – May 2010 · 3 yrs 3 mos · Pune Area, India

• Partnered with business leaders on structured competency development — aligning L&D investment directly to performance gaps, not training budgets.
• ▸ Enabled 500+ domain and 400+ technical certifications — building measurable bench strength in critical job families
• ▸ Created 12 eLearning modules and 200+ web seminar recordings — an anytime-learning library that delivered 7,500+ learning hours without incremental trainer cost
• ▸ Conducted needs assessments and gap analyses for senior leaders, translating business performance problems into learning architecture

Oct 2006 – Feb 2007 · 4 mos · Chennai Area, India

• Responsible for Studio Uptime of 99.5 % of operational duration
• Health check of all Studio HW equipment’s
• Operate and Maintain Media Data and Studio Workflow with all applicable Software usage
• Report all operational metrics
• Work with cross functional teams across Pan India for knowledge and best practice sharing
• Significant achievement
• Part of the core team which implemented India’s first fully digital FM radio station
• Location achieved one of the lowest downtime, enabled a new transmitter for better listener experience

Jul 2005 – Sep 2006 · 1 yr 2 mos · Chennai Area, India

• Requirement gathering and translate client needs to tech team for customization of Solution
• Change Request – Custom solution design
• Handle Team of Developers and Software/Solution Implementation personal.
• Work with quality team for better delivery and development of SW Solutions
• Project Management and drive additional revenue opportunities
• Significant achievement
• Green field Solution implementation partner for Star News Hindi and Sahara Filmy
• End to end Account business reporting lead for ETC group of TV Channels

Sep 2002 – Jul 2005 · 2 yrs 10 mos · Port Blair Area, India

• IT Education business cycle knowledge and Delivery
• Product and Custom software implementation knowledge
• Significant achievement
• Successfully delivered a Government initiated computer education program in one of the remote parts of India Geo for 3 Years

May 1995 – Feb 2002 · 6 yrs 9 mos · Chennai Area, India

• Product and Custom software implementation knowledge
• Individual contributor as Report writer across various business functions
• New Client interface and solution design
• Requirement gathering and Quality development of custom software
• Domain knowledge across – Retail, Manufacturing & Service Industry
• Significant achievement
• Implementation partner of custom and readymade software solutions to 20+ customers over a 7 year period
• Key partner in team which designed and developed a custom build Automobile Dealership Software

Aug 1993 – May 1995 · 1 yr 9 mos · Chennai Area, India

• Significant achievement
• Imparted technical knowledge for 700+ students over a period of 2 years