Ranjan Shetty

Software Engineer

Bengaluru, Karnataka, India5 yrs 1 mo experience

Key Highlights

4.5+ years in mission-critical application support.
Expert in diagnosing and remediating technical anomalies.
Proven track record in mentoring high-performing teams.

Stackforce AI infers this person is a skilled Application Support Engineer in the SaaS and Healthcare domains.

Contact

Skills

Core Skills

Application SupportCloud ApplicationsDatabase ManagementCloud InfrastructureDevopsSystem Administration

Other Skills

SQLAmazon Web Services (AWS)TroubleshootingDatabase Management System (DBMS)Jenkins troubleshootingRelease managementcloud OrchestrationSCM (Git and Bitbucket)Pivotal Cloud FoundryDisaster recoveryInfrastructure servicesBash scriptingLinux System AdministrationPivotal Cloud Foundry (PCF)Gitlab

About

Senior Application Support Engineer with 4.5+ years of progressive expertise in delivering mission-critical application support across Analytics, Healthcare, and Financial domains. Demonstrated proficiency in diagnosing, triaging, and remediating intricate technical anomalies while ensuring systemic stability, operational continuity, and SLA adherence. Renowned for synergizing with cross-functional stakeholders to orchestrate swift resolution of escalated incidents and optimize performance bottlenecks. Adept at conceptualizing and instituting process enhancements, streamlining support frameworks, and leveraging automation tools to elevate operational excellence. Recognized for mentoring and cultivating high-performing support teams, fostering a culture of knowledge transfer, proactive issue mitigation, and continuous service evolution.

Experience

5 yrs 1 mo

Total Experience

2 yrs 2 mos

Average Tenure

9 mos

Current Experience

Q2

Senior Development Support Engineer

Aug 2025 – Present · 9 mos · Greater Bengaluru Area · Hybrid

SQLAmazon Web Services (AWS)Application SupportCloud Applications

Iqvia india

Software Development Engineer

Oct 2022 – Jul 2025 · 2 yrs 9 mos · India · Hybrid

TroubleshootingDatabase Management System (DBMS)Application SupportDatabase Management

Capgemini

2 roles

Software Engineer

Promoted

Jan 2022 – Sep 2022 · 8 mos · Bangalore Urban, Karnataka, India · Remote

Cloud Infrastructure Devops - Jenkins troubleshooting | Release management | cloud Orchestration | SCM (Git and Bitbcuket) | Patching services (Chef) | Cloud integration and Migration | Pivotal Cloud Foundry | Disaster recovery | Infrastructure services | Bash scripting

Jenkins troubleshootingRelease managementcloud OrchestrationSCM (Git and Bitbucket)Pivotal Cloud FoundryDisaster recovery+4