Apr 2022 – Nov 2025 · 3 yrs 7 mos · Gurugram, Haryana, India · Hybrid

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐚𝐧𝐝 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 - 𝐆𝐞𝐧𝐀𝐈 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐬
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲 & 𝐂𝐥𝐢𝐞𝐧𝐭 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭 : Advanced our GenAI portfolio by working with DLs and PPMDs to effectively present product capabilities to clients, driving market growth and enhancing client relations.
• RFP and SOW Leadership: Spearheaded the crafting of RFPs and SOWs, directly contributing to significant gains in securing new partnerships.
• Product Quality and SDLC Optimization: Documented Persona Based strategy and developed NFRs checklists within the SDLC, significantly improving product quality and project efficiency.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐢𝐧 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬: Led the integration of GenAI applications into ERP systems, delivering enhanced operational efficiencies and client satisfaction through tailored product solutions.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐫, 𝐀𝐏𝐄𝐒
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐑𝐨𝐚𝐝𝐦𝐚𝐩𝐩𝐢𝐧𝐠: Crafted and executed APES's vision, focusing on automated media setups to significantly expand the customer base.
• 𝐀𝐠𝐢𝐥𝐞 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Led a cross-functional team of 8, enhancing project delivery speed and productivity through efficient Agile practices.
• 𝐔𝐬𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐃𝐞𝐬𝐢𝐠𝐧 𝐚𝐧𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐒𝐞𝐧𝐬𝐞: Drove the development of APES's intuitive interface, notably improving user satisfaction by catering to non-technical user needs.
• 𝐋𝐞𝐚𝐧 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐲: Managed APES deployment, achieving substantial cost savings and operational efficiency improvements, while enhancing streaming and video-on-demand experiences.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐄𝐯𝐚𝐧𝐠𝐞𝐥𝐢𝐬𝐦: Promoted APES at the NAB Streaming Summit as a leading DevOps accelerator with seamless AWS Elemental integration.
• 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐀𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞: Guided APES through the AWS Foundation Technical Review, ensuring compliance and validating our cloud architecture.

May 2021 – Aug 2021 · 3 mos · New Delhi, Delhi, India

• Set up the entire In Stock practice and process for McCain’s E-Commerce
• Identified the opportunities in internal tracking of In stock with Ecommerce partners like Amazon, Bigbasket and Grofers
• Automated out of stock tracking for Ecommerce which improved lost sales opportunity by 40%
• Devised BCP framework by reducing reliance on people & making the Ecommerce system process reliant
• Increased secondary sales of eCommerce retailers by 40% causing improved offtake sales to customers
• Optimized Amazon advertisement by finalizing the high CTR keywords to improve the final bid
• Increased fill rate by 30-40% after analyzing and removing the issues caused by supplier discrepancies
• Formulated and Implemented Ecommerce setup process to BDEs and ASM for new eCommerce partners

Feb 2021 – Apr 2021 · 2 mos · New Delhi, Delhi, India

• Business Consultant Internship
• Strategized and created a Framework to solve the problems and enhance the International Trading Portfolio's Business Process.
• Gap Analysis and RCA of the business process after contact with all three stakeholders (Category, Supply Chain, Vendor)
• Finalized the vendors for 500 trading SKUs for long-term business with revised MOU with Nature's Basket
• Developed Pledging Model Framework to improve Fill Rate, Availability, Sales with a projection of 20% revenue contribution

Jan 2021 – Apr 2021 · 3 mos · New Delhi, Delhi, India

• Planning and conducting student grooming activities.
• Hosted International Research Colloquium and worked on digital marketing for the event.
• Interact with businesses PAN India to conduct competitions across all domains among premier B-Schools.

Feb 2018 – Apr 2020 · 2 yrs 2 mos · Kolkata metropolitan area, West Bengal, India · On-site

• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Spearheaded a team of six, overseeing end-to-end project support and transition for a Fortune 500 pharmaceutical client, enhancing client engagement and operational alignment.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭 & 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧: Championed significant enhancements and automation initiatives on Oracle Argus, achieving a 35% reduction in ticket volumes in 2019. These strategic improvements directly contributed to streamlined operations and increased product reliability.
• 𝐂𝐨𝐬𝐭 𝐑𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 & 𝐄𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭: Engineered an automation strategy for monitoring and report redesign, which yielded $74,100 in cost savings and enhanced operational efficiency by 30%, demonstrating a commitment to cost-effective management and scalable solutions.
• 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐄𝐧𝐠𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Expertly managed defect and service call processes, ensuring transparent communication and detailed service reporting to key stakeholders within the life sciences vertical, thereby strengthening stakeholder relationships and project buy-in.
• 𝐂𝐡𝐚𝐧𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 & 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐭𝐚𝐛𝐢𝐥𝐢𝐭𝐲: As a Release & Planning Manager, led pivotal change management initiatives and application upgrades that bolstered application stability and user satisfaction, showcasing adeptness in managing lifecycle enhancements.
• 𝐂𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧: Coordinated effectively with vendors and cross-functional teams to ensure meticulous project delivery and optimal resource allocation in pharmacovigilance, underlining a robust capability in managing complex project ecosystems.
• 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 𝐈𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 & 𝐔𝐬𝐞𝐫 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧: Analyzed user journeys &implemented process improvement SOPs, achieving 100% user satisfaction in 2019-2020 within the life sciences vertical, reflecting a deep understanding of user-centered design & continuous improvement.

Feb 2016 – Mar 2018 · 2 yrs 1 mo · Kolkata metropolitan area, West Bengal, India · On-site

• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐅𝐞𝐚𝐭𝐮𝐫𝐞 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐝𝐞𝐚𝐭𝐢𝐨𝐧: Initiated and led feature development for Argus Safety System, identifying opportunities for innovation and enhancements that meet evolving client needs and regulatory standards.
• 𝐀𝐫𝐠𝐮𝐬 𝐒𝐚𝐟𝐞𝐭𝐲 𝐒𝐲𝐬𝐭𝐞𝐦 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: Deeply involved in configuring and maintaining the Argus Safety System, enhancing its functionality and reliability to improve pharmacovigilance outcomes and patient safety.
• 𝐔𝐬𝐞𝐫-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐔𝐩𝐠𝐫𝐚𝐝𝐞𝐬:Championed the upgrade of product features based on detailed analysis of user feedback and business requirements, ensuring the Argus application evolves to enhance user satisfaction and safety.
• 𝐒𝐢𝐦𝐩𝐥𝐢𝐟𝐲𝐢𝐧𝐠 𝐔𝐬𝐞𝐫 𝐉𝐨𝐮𝐫𝐧𝐞𝐲𝐬: Streamlined user journeys within the Argus Safety System, making complex processes more intuitive and reducing user effort, thereby improving user experience and operational efficiency.
• 𝐈𝐧𝐜𝐢𝐝𝐞𝐧𝐭 𝐚𝐧𝐝 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩: Led the resolution of critical incidents and complex problems within the Argus Safety System, ensuring continuity of pharmacovigilance activities and safeguarding patient safety.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐑𝐞𝐥𝐞𝐚𝐬𝐞 𝐚𝐧𝐝 𝐂𝐡𝐚𝐧𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐟𝐨𝐫 𝐀𝐫𝐠𝐮𝐬: Managed the lifecycle of Argus application changes from conceptualization through to deployment, ensuring all enhancements were delivered smoothly and aligned with strategic business goals.
• 𝐂𝐥𝐢𝐞𝐧𝐭-𝐂𝐞𝐧𝐭𝐫𝐢𝐜 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧 𝐃𝐞𝐬𝐢𝐠𝐧: Collaborated closely with clients to understand their specific needs and expectations for the Argus Safety System, translating these into actionable project goals and leading cross-functional teams to deliver tailored solutions.

May 2013 – Jul 2013 · 2 mos · Durgapur, West Bengal, India · On-site

• 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞𝐝 𝐈𝐧𝐝𝐮𝐬𝐭𝐫𝐲 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 : Completed an intensive summer internship focused on CBM (Coal Bed Methane) gas production operations at Essar Oil's Raniganj Project, gaining hands-on experience in advanced gas extraction technologies and methodologies.
• 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: Developed a deep understanding of the technical and operational aspects of gas production, including monitoring and optimizing production processes to enhance efficiency and safety.
• 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥 𝐄𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭: Gained practical skills in using industry-standard equipment and software, contributing to real-time problem-solving in gas production scenarios.
• 𝐓𝐞𝐚𝐦 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Collaborated with a team of experienced engineers and technicians, enhancing teamwork skills and contributing to critical project milestones and operational goals.

Mar 2013 – Mar 2013 · 0 mo · Vijayawada Area, India · On-site

• 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐢𝐧 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬: Spearheaded team efforts in the ASME Student Design Competition, demonstrating strong leadership and project management skills in a hands-on engineering environment.
• 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐃𝐞𝐬𝐢𝐠𝐧: Applied theoretical knowledge and creative problem-solving in designing innovative solutions for the ASME Student Design Competition, showcasing strong product sense and the ability to anticipate user needs in engineering design.
• 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠: Expanded professional network by connecting with industry leaders and seasoned engineers, gaining valuable insights into contemporary engineering challenges and career opportunities.
• 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐝 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐒𝐤𝐢𝐥𝐥𝐬: Enhanced oral and written communication skills through participation in the Old Guard Oral Presentation Competition, refining the ability to deliver impactful presentations and articulate complex technical information effectively.

Sep 2012 – Apr 2015 · 2 yrs 7 mos · India · On-site

• 𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐚𝐧𝐝 𝐄𝐱𝐩𝐚𝐧𝐬𝐢𝐨𝐧: Expanded the dramatics club team size significantly and fostered a collaborative environment that led to heightened team performance.
• 𝐀𝐰𝐚𝐫𝐝-𝐖𝐢𝐧𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐨𝐧𝐬: Led the team to victory in multiple stage plays and nukkad (street plays), including winning the prestigious G-Quasar fest.
• 𝐄𝐯𝐞𝐧𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞: Organized and directed various successful theatrical productions, enhancing the club's reputation and visibility on campus.
• 𝐂𝐮𝐥𝐭𝐮𝐫𝐚𝐥 𝐈𝐦𝐩𝐚𝐜𝐭: Elevated the cultural landscape of GCET by pioneering diverse theatrical initiatives, significantly increasing student engagement and participation.

Sep 2012 – Sep 2014 · 2 yrs · India · On-site

• 𝐅𝐨𝐮𝐧𝐝𝐞𝐝 𝐀𝐒𝐌𝐄 𝐒𝐭𝐮𝐝𝐞𝐧𝐭 𝐒𝐞𝐜𝐭𝐢𝐨𝐧:Established and led the first ASME student section at my college, growing membership to over 100 active members within two years.
• 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐝 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐖𝐨𝐫𝐤𝐬𝐡𝐨𝐩𝐬: Coordinated and hosted 15+ technical workshops, enhancing practical engineering skills for over 500 student participants.
• 𝐋𝐞𝐝 𝐀𝐧𝐧𝐮𝐚𝐥 𝐃𝐞𝐬𝐢𝐠𝐧 𝐂𝐨𝐦𝐩𝐞𝐭𝐢𝐭𝐢𝐨𝐧𝐬: Spearheaded the organization of annual design competitions, increasing student engagement in innovative projects by 70%.
• 𝐄𝐱𝐩𝐚𝐧𝐝𝐞𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐍𝐞𝐭𝐰𝐨𝐫𝐤𝐢𝐧𝐠: Facilitated over 20 networking events with industry professionals, directly contributing to a 40% increase in internship placements for members.
• 𝐏𝐫𝐨𝐦𝐨𝐭𝐞𝐝 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭: Mentored 10+ junior members to take on leadership roles, fostering a sustainable leadership pipeline within the ASME student section.