May 2024 – Present · 2 yrs 1 mo · Bengaluru, Karnataka, India · Remote

• 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗮𝗱𝘃𝗶𝘀𝗼𝗿 𝗳𝗼𝗿 𝗮 𝗹𝗮𝗿𝗴𝗲 𝗙𝗶𝗻𝗢𝗽𝘀 𝗢𝗿𝗴 𝗕𝟮𝗕 𝗚𝗖𝗖
• 💼 Product Leadership Advisor for the Distributed Ledger Technology (DLT) Platform at a large FinOps organisation. Advised the innovation/product leaders and led the product landscape's strategic development and market penetration. Led cross-functional teams to enhance platform capabilities, resulting in a 42% increase in transaction volumes and a 36% reduction in general queries impacting operational costs. My efforts in stakeholder engagement, regulatory compliance, and customer-centric innovation significantly boosted platform adoption and market leadership.
• 🎨 Established a Product Design (UX) Centre for Excellence to enrich the value of design and make Product Usability a fundamental value proposition at 𝗔𝗜 𝗕𝟮𝗕 𝗦𝗮𝗮𝗦 𝗼𝗿𝗴.
• Actively coaching/mentoring individuals on
• 🔮 Product Leadership Mentel Models
• 🎱 Getting things done
• 🔭 Critical Thinking
• 🪃 Storytelling with Data
• DM to know more....

May 2024 – Dec 2024 · 7 mos · Bengaluru, Karnataka, India

• Guided founders at Continuum Research through product discovery, validation, and development processes.
• Helped define MVP strategies and product roadmaps, assisting with feature prioritization and resource allocation decisions.
• Supported data-driven decision-making and metrics analysis, guiding product market fit evaluation and iteration.

Feb 2024 – Jul 2024 · 5 mos · Bengaluru, Karnataka, India

• This is a limited capacity engagement to guide Product Vision, Product Strategy, and Go-To-Market planning and execution.
• Regularly mentoring the Product, Design, and Growth teams. Establishing alignment between the Leadership and Execution teams.
• Accomplishments:
• Recruited and trained junior PMs to be delivery-ready in 30 days.
• Developed a Go-To-Market plan with a Growth strategy and obtained business signoff.
• Rolled out and trained the org on Product Management and Operational Excellence

Jan 2023 – Feb 2024 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

• Led the transition from a project/solution-based Organisation to a product-centric Startup; re-structured to Product transformation, emphasizing strategic hiring to establish dedicated product verticals.
• Successfully built and managed 3 product portfolios (CX, EX & BX) valued at $40 million, aligning with long-term goals and market demands. Designed 4 new products from scratch, contributing to $3.5 million in revenue.
• Revamped People function and Key Delivery Processes, accelerating product delivery by 35% and cutting time-to-market by 20%. Executed a scalable growth-focused delivery plan, building a dynamic team of over 15 product experts. Established an extensive skill development program, boosting team productivity by 25% and enhancing employee satisfaction by 40%.
• Established a Product Design Vertical, focusing on experience-driven product development, leading to a 30% increase in product delivery efficiency. Spearheaded vital initiatives such as Conversational AI (resulting in a 25% improvement in user engagement), Design for AI (enhancing AI accuracy by 15%), and the House of Design (a Design System that reduced design iteration time by 40% and increased cross-team design consistency by 50%).
• Introduced 20+ new use cases, and 3 new Ideal Customer Profiles (ICPs), and enhanced the AI stack for market relevance.
• Formed strategic alliances with 2 market leaders, opened 2 new distribution channels, and Acquired 30+ new customers through these strategic partnerships.
• Developed and implemented a Product-led Growth (PLG) plan. Aligned all product roadmaps to support 25 growth initiatives by 2025
• Established Customer Success vertical to expedite account activation within 14 days. With aligned OKRs, indicating high customer satisfaction and loyalty.
• Introduced Project Management Office (PMO) and Product Operation Dashboards focused on data-driven decision-making to support the growth plan and enhance operational efficiency.

Apr 2022 – Dec 2022 · 8 mos · Bengaluru, Karnataka, India · On-site

• Evaluated Product Market Fit, and defined Key deliverables for Product, Design, and tech team with Business processes and Metrics
• Accelerated Marketing Landscape with Brand, Product and Growth Marketing Plans for 2 Quarters and Engagement Plans
• Introduced Product suite 4 to large business accounts with 9.5/10 NPS
• Created category expansion plan, aligned with business strategy
• Developed and motivated team of high-performing Product and Marketing Managers.
• Anchored Communities of sports scientists and Athletes (Users)
• Established Sales process, funnel Management, KPIs and monitoring
• Contributed to Investor deck with Product strategy, GTM and financial Projection
• Facilitated experiments on Pricing, Negotiation and solution design

Sep 2021 – Apr 2022 · 7 mos · India

• Financial Data integration solution (SaaS) for MSME and Accounting team for seamless data processing to improve Productivity, collaboration with insights.
• Led the Product Management function along with Design and GTM Planning, Partnership, Pricing, and Growth Plan.

Jan 2021 – Aug 2021 · 7 mos · Bengaluru, Karnataka, India

• ▪ Product Analytics System and User 360 for Product teams [Product Management Matrices Product KPIs, Data Driven Product Management]
• ▪ Customer Onboarding Solutions and Process enablement to achieve Time to Value challenges. [Working Product Retention and Activation]
• ▪ Product Management (CX) Customer Experience solutions across product lines.

Sep 2020 – Mar 2021 · 6 mos · Bangalore Urban, Karnataka, India

• Bookkeeping app for farmers and agricultural traders to document inflow and outflow transactions, aiding in credit and cash management. Led the product design and business technology go-to-market, guiding the journey from concept to launch.
• Post Launch we got merged to Paperlil.com

Sep 2014 – Jan 2021 · 6 yrs 4 mos · Bengaluru, Karnataka, India

• ✔️ Onboarding Product Management Business Cases with Raw Data and driving until Decision support with Product Lifecycle.
• ✔️ Scaling Product Management Delivery strategies and reporting structure.
• ✔️ Constructing requirements (Backlogs) for Development and Data Engendering team, close eye on development cycle and communication.
• ✔️ Infrastructure Readiness and Communication with Customer, Vendors and Business Partners, engaging stakeholders to Product Management process.
• ✔️ Successfully built and scaled up platform products in diverse domains including Procurement, finance, After Sales, and Presales. with Product Management mindset.
• ✔️ Product Innovation, A/B testing, Design Thinking, Lean and applied out-of-the- box Solution.
• ✔️ Leading Cross-functional Design (UX) Team, solving key business problem with Design to meet user needs and business goals.
• 🚚 Truckonnect
• 🚀 Product Launch along with BS6 Rollout with Product Management
• 🚀 Product Management Strategy to enroll 116 Enterprise Customers
• 🚀 Fastest User adaption: 6k Users in 3 months
• 💡 Product Management Roadmap, Strategy Stack, Product led Growth Plan with Short term and long term Goal and Objectives.
• Key Accomplishments
• 💪 Curator of "The Product PlayBook" [Product Management ebook for Manager and Dummies]
• 💪 The Product Management Community Guy, Strong community of Product Management and Practices]
• 💪 Leading Product Management Delivery of Homologation (Vehicle Certification) Data Platform with
• predictive impact to each design/ component change.
• 💪 State of Art Chatbots solution reduced Support efforts by 64% over 18 mons.
• 💪 Successfully launched beta version of Cloud Analytics Reporting platform delivering key business insights for mobile app (DICV) performance.
• 💪 Mentor to Product(UX) Designers, Aspiring Product Managers and Senior Manager on 💪 and UX /CX topics.

Dec 2013 – Sep 2014 · 9 mos · Greater Hyderabad Area

• Project Leadership, Resource Pool Management on Infrastructure Projects
• Program Management, Resource work allocation, WBS, Risk and Issue Management.
• Contribution to build transparent Governance, KPI
• Project Planning, Scope, Budgeting and costing
• Stakeholder management, Vendor management
• MS EPM (PPM tool) Business reporting and team engagement

Mar 2013 – Oct 2013 · 7 mos · Bangalore

• Account Management, Project Compliance, Project Costing and Budgeting Estimation
• Business Reporting and Stakeholder management, Balanced Scorecards preparations
• SLA Monitoring and impact on Business Functions
• Business Functional Setup

Jan 2012 – Feb 2013 · 1 yr 1 mo · Bangalore

• Leading Service Management Team and Drive Infra serveries i.e Data Centre Operations, SQL, Networking, SAN
• Establish Asset Portfolio Management for Infra services
• SLA Monitoring and impact on Business Functions
• Business Communication and Business Report
• PPM Functional and Reporting Setup
• Highlights:
• Driving Quality Check on Service Desk and Monitoring (Sysops) Team
• Promoted as Service Portfolio Manager in less than 6 moths

Mar 2010 – May 2011 · 1 yr 2 mos · Noida, Uttar Pradesh, India

• ITG (Department) for PGR Meetings as PIMO
• Monitor and Improve Maturity with Capabilities
• Stakeholder Management
• Business Process Management
• Assessing Project Health beaded on High Level reporting documents
• Facilitated implementation of ITIL Incident/ Change Management for Data Centre Operations.
• Involved in E2E Process Transition and Data Centre Migration Projects.
• Transition documentation and smooth KT/Handovers, Business reporting, Process Documentations.
• CA Clarity PPM reporting and Business functions (PM Deck, Portfolio Deck)
• Highlights:
• Pioneered the Process Migration Plan and Lean Initiatives for highest standards of performance.
• Streamlined the process of PPM Integration, PMO Setup and Customizing for newly acquired business
• Hold the distinction of receiving following awards:
• Quarterly Awards
• Value in Practice
• Torch Barrier Award for 3rd Q 2010-11

Jul 2006 – Feb 2010 · 3 yrs 7 mos · Jamshedpur Area, India

• Led SAP Support Team during all phases
• Leading SAP Upgrade Projects
• Handled changes in the SAP Live and production support environment
• Looked after Level I, II Support Help Desk for Multiple Clients
• Streamlined the process of quality improvement for Level 1 and Level 2 and carried out CTQ designing