Rawshan Zameer

Product Manager

Gurugram, Haryana, India9 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Achieved 20% month-on-month growth in B2B orders.
Reduced customer onboarding time by 60% for digital accounting.
Led product features that increased subscription renewals by 13%.

Stackforce AI infers this person is a Product Manager with expertise in B2B Ecommerce and SaaS solutions.

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Skills

Core Skills

Product ManagementAgile MethodologiesBusiness StrategyProduct Strategy

Other Skills

B2B EcommerceBalsamiqBookkeepingBusiness AnalysisBusiness AnalyticsCollaborative Problem SolvingCustomer OnboardingCustomer SupportData AnalysisDesignDesign ThinkingDigital Accounting SolutionsERP IntegrationsFigma (Software)Interaction Design

About

At Shiprocket, my focus is on streamlining B2B ecommerce, improving customer experience and enhancing quality control to reduce order rejections. My role involves leveraging Agile methodologies to innovate and optimize product management processes. Previously at Yojak, we achieved a substantial increase in orders, thanks to the strategic use of data analysis and ERP integrations. My commitment to reducing payment delays and customer support inquiries has been instrumental in strengthening our business operations and customer satisfaction.

Experience

9 yrs 8 mos

Total Experience

1 yr 11 mos

Average Tenure

2 yrs 5 mos

Current Experience

Shiprocket

Senior Product Manager

Jan 2024 – Present · 2 yrs 5 mos · India · On-site

Product ManagementAgile Methodologies

Yojak

Product Manager

Sep 2022 – Dec 2023 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

Launched B2B Ecommerce Business for ceramic retailers in UAE focussing.
Grew Orders by ~20% month on month in Last Quarter
For B2B Exports Business -
Worked on Reducing lead time to procurement, through the ERP and whatsapp integrations
Worked on Reducing Order Rejection due to Quality Issues
Worked on Reducing Delays in Payment Collections through tracking and notifying internal teams and customers
Reducing customer support enquiries

Data AnalysisERP IntegrationsCustomer SupportB2B EcommerceBusiness StrategyProduct Strategy

Bijak

Product Manager

Jun 2021 – Jun 2022 · 1 yr · India

Launched new business line - an accounting app for B2B Agritraders, Growing it to by 8x in 10 months
Reduced the cost incurred by the B2B ecommerce "Just" by 18% by improving the inventory management and delivery optimisation
Led 3rd party integration of SaaS application with CRM, Instrumentations and End user communications tools which led to 21% increase in user retention
Responsible for scrum project management, ensuring effective execution of the product roadmap, increasing release frequency by 2x

Inventory ManagementSaaS IntegrationScrum Project ManagementProduct ManagementProduct Strategy

Tally solutions pvt ltd

2 roles

Product Manager

Promoted

Apr 2020 – May 2021 · 1 yr 1 mo

Built web based product feature for remote reporting capability, leading to 13% increase in subscription renewals
Worked on enabling the reporting needed to support the changing GST reporting needs of the businesses, delivering 7 new reports
Improved user satisfaction in issue resolution by optimising the help content, by creating step by step how to guides of recurring issues, saving 10% of customer support bandwidth

Web DevelopmentUser Satisfaction OptimizationProduct ManagementProduct Strategy

Associate Product Manager

Apr 2017 – Mar 2020 · 2 yrs 11 mos

Built solutions for customers migrating from traditional accounting to digital accounting. Reduced Customer onboarding time by 60%
Conceptualized and Delivered Internal Products for the Operations team resulting in 44% Increase in Efficiency
Conducted 50+ interviews with customer, shadowing their business to understand their pain points

Digital Accounting SolutionsCustomer OnboardingProduct ManagementProduct Strategy