Rita Chandra

Customer Success Manager

Dubai, United Arab Emirates6 yrs 7 mos experience

Key Highlights

  • Proven expertise in Customer Success Management.
  • Strong background in SaaS and customer support.
  • Effective problem solver with excellent communication skills.
Stackforce AI infers this person is a Customer Success Manager in the SaaS industry with a strong focus on customer support.

Contact

LinkedIn

Skills

Core Skills

Customer SuccessCustomer Support

Other Skills

Business-to-Business (B2B)Channel SalesChatClient RelationsClient ServicesCommunicationContact CentersCustomer ContactCustomer ExperienceCustomer Relationship Management (CRM)Customer RetentionCustomer SatisfactionEnquiriesFAQIT Escalation

About

Experienced Customer Success Manager with a demonstrated history of working in the computer software industry. Skilled in Sales, Channel Sales, Customer Service, Business Development, and Finance. Strong support professional with a Bachelor's in engineering focused in EEE from Acharya Institute Of Technology.

Experience

6 yrs 7 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Speechify

Customer Success Manager

Jun 2021 – Apr 2024 · 2 yrs 10 mos · Dubai, United Arab Emirates

Customer SuccessCustomer SupportTechnical SupportCustomer Relationship Management (CRM)Software as a Service (SaaS)

Hdfc bank limited

Manager

Dec 2018 – Jun 2021 · 2 yrs 6 mos

Kotak mahindra bank

Deputy Manager

Jul 2017 – Oct 2018 · 1 yr 3 mos

Education

Acharya Institute Of Technology

Bachelor's in engineering — EEE

Jan 2010 – Jan 2014

Stackforce found 100+ more professionals with Customer Success & Customer Support

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