Aug 2024 – Mar 2025 · 7 mos · Bengaluru, Karnataka, India · On-site

• ServiceNow is a cloud-based platform designed to automate and streamline business processes across organizations. By enhancing operational efficiency, ServiceNow helps drive growth and improve service delivery. Its comprehensive suite of solutions includes IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), HR Service Delivery, Strategic Portfolio Management, IT Asset Management (ITAM), Security Operations (SecOps), and Governance, Risk, and Compliance (GRC).

Jun 2022 – May 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India

• Databricks is a leading Data and AI company on a mission to democratize AI access for organizations of all sizes and scales. As the inventor and pioneer of the Lakehouse architecture, Databricks is recognized by Gartner as a leader in both Database Management Systems and Data Science & Machine Learning. Founded by the creators of influential open-source projects such as Apache Spark, Delta Lake, and MLflow, Databricks continues to drive innovation in the data and AI space.

Jun 2021 – Jun 2022 · 1 yr · Bangalore Urban, Karnataka, India

Jan 2020 – Sep 2020 · 8 mos

Apr 2018 – Jan 2020 · 1 yr 9 mos

• Working closely with mid-market, enterprise and fintech customers with an objective to either introduce AWS cloud or increase the wallet share. Planning go-to market strategy, territory campaigns, cross- sell/up-sell campaigns with pre-defined set of metrics to measure the success criterion.
• Establishing CXO dialogue to help organization transform their business using AWS platform.
• 1) Currently driving adoption of AWS in Mumbai region.
• 2) Educating customers, articulating value proposition of AWS cloud and its benefit.
• 3) Influencing customer adoption.
• 4) Running marketing campaigns for extended reach.
• 5) Event participation, networking with clients, representing AWS during partner events.
• 6) Work with partners to extend reach & drive adoption.
• 7) Working with customers to help them understand pricing, TCO, architecture validation.
• 8) On-boarding customers to AWS platform.
• 9) Cross-sell/up-sell other services.
• 10) Cost optimization campaigns to make AWS services sticky.
• 11) Developing case studies, logo acquisition.

Apr 2015 – Mar 2018 · 2 yrs 11 mos

Aug 2013 – Feb 2015 · 1 yr 6 mos · Noida, Uttar Pradesh, India

• 1- Managed a portfolio generating $1.0M in year-over-year revenue from existing enterprise clients.
• 2- Identified and capitalized on cross-sell and upsell opportunities within current accounts while nurturing long-term client relationships.
• 3- Led product demonstrations, provided ongoing customer support, conducted usage analysis, managed billing, handled contract renewals, and delivered client training.
• 4- Prepared and delivered presentations and detailed reports outlining current product utilization, client initiatives, cross-sell/up-sell opportunities, and strategic next steps.
• 5- Created demand for new products within existing accounts by tailoring pitches to align with clients’ evolving business needs.
• 6- Adopted a consultative approach to help clients grow their business through Adobe’s suite of products.

Nov 2007 – Apr 2010 · 2 yrs 5 mos · Pune District, Maharashtra, India · On-site