Feb 2020 – Dec 2021 · 1 yr 10 mos · Remote

• As a skilled Sales Manager, I possess a comprehensive understanding of our company's offerings and am dedicated to researching consumer needs and identifying how our solutions can meet them. With my exceptional leadership abilities, I hire, train, motivate, and advise a team of sales representatives, driving them towards success and achieving objectives through effective planning and setting of sales goals.
• I am adept at analyzing performance data and projecting future performance, ensuring that the team is using effective sales tactics to meet revenue objectives. Continuously developing my personal leadership, hiring, and training skills, I ensure that the team is always up-to-date with the latest sales techniques and strategies.
• In addition, I excel at generating leads and building and nurturing client relationships. I am committed to delivering exceptional customer service, and I believe that building strong, long-lasting relationships is essential to achieving sustainable business growth

Jan 2019 – Jan 2020 · 1 yr · India · On-site

• As a senior researcher, my primary responsibility was to manage international clients and generate leads for business development. I worked with a variety of clients based in Germany, France, and London, and developed a deep understanding of their unique needs and preferences.
• To achieve this, I extensively used online job portals such as Naukri, Indeed, and LinkedIn to research and understand the requirements of the clients. I also maintained a network of industry contacts to stay informed of any changes or updates in the industry.
• One of my key responsibilities was to map client requirements to the capabilities and expertise of my team. I did this by identifying the skills and experience of team members and then matching them with the needs of the client. This approach ensured that the clients received the highest level of service and that the team was working efficiently.
• My work primarily focused on the EMEA market, which required a deep understanding of the local business environment and cultural nuances. I consistently provided my clients with actionable insights and recommendations to help them achieve their business goals.
• Overall, my work as a senior researcher required a unique combination of research, analysis, and relationship management skills. I enjoyed the challenge of working with international clients and helping them achieve their business objectives.

Apr 2018 – Nov 2018 · 7 mos · Navi Mumbai

• Responsibilities and Duties.
• Guide customers with relevant options through emails.
• Monitor movements in the backend department, complete the assigned tasks.
• Manage the overall running of the client's app.
• Handle SOS and customer service department together.
• Help the client to improve the platform by giving valuable inputs received from the customer.
• Insure smooth running of Client Platform.
• Report any glitch ASAP , if found

Nov 2016 – Apr 2018 · 1 yr 5 mos

• Working In Accenture as "Senior Analyst" involved.
• Work closely with the client through SRT and develop innovative and impactful policies designed to help win specific large projects
• Create positioning strategies, customized marketing programs focused on Certain verifies Accounts
• Provide value-added input into concept development, implementation and performance measurement of the designed Policies.
• Define and track metrics to assess effectiveness of the designed policies.
• Support priority offerings and business services related marketing programs by collaborating with subject matter experts to create thought leadership and tailored workshops
• Manage integrated policies for all marketing efforts at the client platform and execute client events
• Manage internal communications programs
• Make decisions according to the defined Policies and Procedures
• Identify improvement opportunities in work flow and suggest solutions
• Interface effectively with other internal and Client teams

Feb 2016 – Sep 2016 · 7 mos · Gurgaon, India

• helped customers with complaints and questions, give customers information about products and services, take orders, and process returns.

Aug 2015 – Nov 2015 · 3 mos · Gurugram, Haryana, India