Jan 2022 – Dec 2022 · 11 mos

Jul 2020 – Jan 2022 · 1 yr 6 mos

• ★ Leading the Sales, Growth and Account Management functions for the business
• ★ Chartering growth strategy for 3 year plan
• ★ Spearheading the revenue function of the company; devising innovative go to market strategies
• ★ Involved in scaling up the sales and Key Account Management
• ★ Managing retention & up-selling for existing partners
• ★ Expansion and business P&L management
• ★ Conducting competitor analysis by keeping abreast of market trends and competitor’s moves to achieve market share metrics

Jul 2012 – Jul 2020 · 8 yrs · Gurugram, Haryana, India

• Growth Path
• Jul’12 - Sep’16: Sr. Vice President & Head – Business Development, Hotels
• Jan’15 – Dec’15: Business Head HotelTravel.com, Thailand
• Oct’16 – Mar’20: Chief Business Officer – International Hotels & Global Key Accounts
• Apr’20 – Jul’20: Chief Operating Officer – GCC Business, International Hotels & Global Key Accounts
• ★ Alliances in the GCC market within 60 days of launch
• ★ Spearheaded Key Account of MMT for the hotels business along with commercial management
• ★ Handled investments program with hotels
• ★ Efforts in improving customer satisfaction scores during 2017-18
• ★ Launched MMT business in UAE and subsequently rest of the GCC countries
• ★ Setup the CORE GCC Leadership Team for launch Pre-COVID
• ★ Launched B2C Flights and Hotels app along with demand channels
• ★ Established direct presence in top 15 international business cities for hotels
• ★ Set up international offices & supply operations in Dubai, Bangkok, Bali, Singapore, Kuala Lumpur, Hong Kong
• ★ Launched the “Make My Trip Value Plus” brand of budget hotels
• ★ Worked towards attaining a breakeven of Singapore operations
• ★ Expanded MMT footprint of hotels in India and internationally along with villas/apartments
• ★ Led Revenue, Supply, Product and P&L for GCC Flights and Hotels business
• ★ Significantly multiplied the international business within a short time span of 2.5 years with significant market share gains
• ★ Monitored monthly new product launch results and recommending action for addressing any forecasted variances to volume budget
• ★ Achieved gross and net acquisition targets from customers; tracking ROI of distributors and initiating corrective actions for improving ROI returns

Apr 2008 – Jun 2012 · 4 yrs 2 mos · Gurugram, Haryana, India

• Growth Path
• Apr’08 – Mar’10: Zonal Head - South, Business Alliances
• Apr’10- Jun’12: Vice President, Head - Strategic Alliances & Corporate Sales
• ★ Successfully established the 1st ever distribution and sales alliances in 4 sectors (DTH, Airlines, Travel, Retail)
• ★ Bagged the Bharti Walmart alliance from 4 top competitors – launched PAN-India
• ★ Functioned as a part of:
• o Core start-up team to setup the sales & Distribution for the company
• o 6-member group working on the business plan and channel strategy
• o Won the Standout Leader Award for the year 2009

Apr 2002 – Mar 2008 · 5 yrs 11 mos · Greater Bengaluru Area

• Growth Path
• Apr’02 – Jun’04: Credit Manager, Mortgages, Delhi - Reporting to Regional Credit Manager, North
• Jun’04 – Jul’06: Area Sales Manager
• Aug’06 – Mar’08: Sales Head, Bangalore, Mortgages
• ★ Acknowledged as the Champions Forum Award Winner for 2006 (one in 30 people in the consumer bank)
• ★ Successfully identified as a “High Potential” resource for the bank. (One in 2-3 people per business)
• ★ Citation for Most Balanced business resource from The CEO and Mortgages Business Manager
• ★ Won the Service Quality Award for Quarter III (2003)

Jul 2001 – Apr 2002 · 9 mos

Apr 2000 – Jun 2000 · 2 mos

• Worked in the Credit Cards business.