Mar 2024 – Jun 2025 · 1 yr 3 mos · Delhi, India · Remote

• As a Social Media Manager, I specialize in developing and executing strategic initiatives to enhance brand presence on Instagram. Responsibilities include content creation, audience engagement, analytics-driven strategy refinement, PR, and managing brand partnerships. I collaborate closely with influencers to implement effective campaigns and stay ahead of industry trends, aiming to drive meaningful engagement aligned with brand objectives.

Sep 2022 – Jan 2024 · 1 yr 4 mos · Noida, Uttar Pradesh, India · On-site

• I am a results-driven Digital Marketing Specialist with a proven track record of driving impactful digital marketing strategies for startup companies. At bada business, I spearheaded comprehensive digital marketing initiatives aimed at enhancing brand visibility, expanding market reach, and driving revenue growth. Leveraging my expertise in social media marketing, SEO optimization, content creation, and PPC advertising, I collaborated closely with cross-functional teams to develop and execute campaigns that resonated with our target audience. I successfully managed and optimized social media channels, implemented SEO strategies to improve organic search rankings, and orchestrated paid advertising campaigns to maximize ROI. Through meticulous analytics and continuous performance monitoring, I consistently refined strategies to meet and exceed marketing objectives. My dedication to staying abreast of industry trends and leveraging innovative digital marketing tactics contributed to [Startup Company Name]'s rapid growth and market success.

Sep 2021 – Jan 2022 · 4 mos · India · Remote

• As a Business Consultant at Bada Business Pvt Ltd, I played a pivotal role in advising and guiding clients across diverse industries on strategic business solutions and growth strategies. Leveraging my expertise in strategy formulation, business development, and operations improvement, I collaborated closely with entrepreneurs and corporate leaders to address their unique challenges and capitalize on opportunities.

May 2020 – Nov 2020 · 6 mos · Noida, Uttar Pradesh, India · On-site

• During my time as a Customer Care Executive at Flipkart, I gained invaluable experience in providing top-notch customer service while working with a diverse range of clients. This role was a significant part of my college years and allowed me to develop a strong foundation in customer support, problem-solving, and effective communication. One of the key aspects of my role involved using the Yoda software platform, which was integral to my daily responsibilities. Yoda, a sophisticated customer service tool, enabled me to efficiently manage customer interactions and streamline various support processes. My proficiency with Yoda was essential for handling a high volume of inquiries, complaints, and requests in a timely manner.In addition to managing inquiries and complaints, I was responsible for assisting customers with product information, order tracking, and troubleshooting. Yoda’s features enabled me to access real-time data, which was instrumental in providing up-to-date information and resolving issues efficiently. Whether a customer needed help with understanding a product feature or tracking the status of their order, I was equipped with the tools and information necessary to assist them effectively.Overall, my time as a Customer Care Executive at Flipkart was a formative experience that provided me with a strong foundation in customer support and a deep understanding of the importance of leveraging technology, such as Yoda software, to enhance service delivery. The skills and insights gained from this role have been invaluable in my career development, and I continue to apply these learnings in my current role as a Social Media Manager.