Apr 2025 – Jun 2025 · 2 mos · Mumbai, Maharashtra, India

• I believe that even the best professionals never stop being students. So, I recently stepped away from the daily grind for 90 days to invest in a "Personal MBA"— a period of intensive self-led learning in Modern Sales Techniques, Strategic Growth Techniques and Leadership Methodology. This reorientation allowed me to bridge the gap between my past experience and my future goals. Now, I’m looking to leverage this new expertise to solve complex problems in field of Sales, Business Development & Sales Training.

Oct 2024 – Mar 2025 · 5 mos · Mumbai, Maharashtra, India · On-site

• Lead for New Business Acquisitions at India Leadership Council & Member of The India Leadership Council Secretariat.
• India Leadership Council (ILC) by The Times Group, an invite-only initiative, is a premier platform that exclusively serves the C-Suite executives of India Inc. This membership-driven council is carefully curated to bring together leaders from diverse sectors, providing them with a unique forum to collaborate, share insights, and drive leadership excellence. The council serves as a bridge between various industries, offering members an opportunity to expand their influence, build strategic relationships, and contribute to shaping the future of India’s business landscape.

May 2022 – Sep 2024 · 2 yrs 4 mos · Mumbai, Maharashtra, India · On-site

• My role as a Senior Manager - Business Development:
• Was responsible for driving growth & expansion of our Cybersecurity solutions/certifications across global markets by leveraging my extensive experience in both B2B/B2C sales.
• Identified new business opportunities by building & nurturing strong relationships with key stakeholders, as well as developing innovative sales strategies that deliver tangible results.
• Excelled in navigating complex sales cycles, from lead generation to deal closure, ensuring that our offerings reach the right audiences and make a lasting impact.
• Thrived on the challenges of discovering untapped markets, driving sustainable growth, and exceeding sales targets through collaboration with cross-functional teams & ensuring that our business development efforts not only meet but surpass industry standards, to make EC-Council's position as a global leader in Cybersecurity certification and training.
• Initiatives:
• Helped recruiting, train, & developed a sales team that achieved 105% of their collective annual quota as well as fostered a collaborative sales culture that boosted team morale and retention by +24%.
• Improved client retention rates by 16% through personalised account management strategies.
• Introduced CRM tools and sales reporting dashboards, enhancing pipeline visibility and forecasting accuracy by 32%.
• Achievements:
• Achieved 24% Y-o-Y sales growth by implementing effective sales strategies and team alignment.
• Exceeded sales targets by 16%+ for 4 consecutive quarters through strategic pipeline management and account expansion.
• Received multiple Recognition's both as "Individual Performer" and "Top Performing Team" by senior management for driving highest annual sale.
• Won multiple trophies like EC-Council Premier League Season 1 in 2023, EC Council's "iClass Cyber Championship" in 2023, and EC-Council Premier League Season-2 in 2024 trophies for outstanding sales leadership & performance.

Dec 2021 – May 2022 · 5 mos · Ahmedabad, Gujarat, India · Remote

• My roles as Sales Training Lead:
• Foster a culture of learning and professional development within the sales organization.
• Designed and implemented a comprehensive sales training program aligned with business objectives, role-specific training content for different sales functions, including on-boarding and advanced sales techniques.
• Assessed training effectiveness by identifying areas for improvement & collaborated with sales managers to track individual and team performance so post-training evaluations can be conducted and provide actionable feedbacks.
• Developed training materials, resources, and workshops (virtual) to deliver a high-impact sales training sessions focused on communication, negotiation, and closing techniques.
• Ensured the sales team is proficient with CRM systems, analytics platforms, and other sales technologies.
• As Cross-functional Collaboration, worked closely with Marketing, Product, and HR to align sales training with market trends and business strategies.
• Provided insights to product teams based on feedback from sales personnel.
• Achievements:
• Boosted overall sales team performance, increasing revenue by 24% within first 2 months of implementing a comprehensive training program.
• Reduced an average sales cycle timeline by 15% through targeted training on consultative selling and negotiation techniques.
• Got Recognized & Awarded as "Coaching Champion" by senior management for driving the largest sales growth in the company's history.

Feb 2020 – Nov 2021 · 1 yr 9 mos · Mumbai, Maharashtra, India · Remote

• Sales & Operations Training Lead:
• Conceptualized and Built a Robust Sales On-boarding System with Mindtickle to support training of 500+ Sales Professionals every Week.
• Set-up Sales Training and Audit functions while reducing SLA breaches to 4% from 32% ensuring minimum misselling.
• Managed 4 Sr. Training Managers and 12 OJT trainers, while taking care of classroom training, OJT and product training end to end.
• Sales Team Lead (Indo-US Sales + Conversions Team):
• Strategically Designed and executed Referral Schemes for Sales Team (Inorganic Referrals) and Customer (Organic) Referrals, which pulled the Referral Business from Rs 60L/Month to Rs 3Cr+/Month in 2 Months.
• Identified Gaps and Spearheaded the Conversion Vertical (Dead/Cold Leads team) from 0.4% to 4.2% conversion while multiplying the revenue from Rs 14L/Month to Rs 80L+/Month, with Zero Overhead Marketing efforts.
• Initiatives:
• Founding Team Member of Byjus Future School (WhiteHat Jr. International), with Individual Sales Contribution of Rs 86L+ ($122K) in 3 Months.
• Helped on-boarding Mindtickle to Facilitate Sales Training of 300+ Sales Reps every Week.
• Started Super 48 in multiple Geography to ensure low-performing Sales Managers get re-trained & contribute to the system improving overall sales & retention in Sales Team.
• Achievements:
• Started as Sales Manager with 3 Promotions in 10 Months, becoming the 1st ever Sales Training Director to be internally promoted.
• Won multiple awards & rewards (like MacBook & Spot Incentives) in championship in year 2020.

Jul 2017 – Jan 2020 · 2 yrs 6 mos · Dubai, United Arab Emirates · On-site

• Provided expert recommendations on selecting suitable business structures (LLC, Freezone, LLP, corporation, etc.) and tailored to individual client needs and strategic objectives.
• Prepared and reviewed all required documentation for business setup, guaranteeing accuracy and completeness to prevent registration delays.
• Evaluated client business ideas for feasibility and market potential, delivering constructive feedback, and actionable guidance for growth.
• Communicated detailed information about licensing options, legal frameworks, and supplementary services like visas, bank account establishment, PRO management, and renewal services.

Oct 2015 – Jun 2017 · 1 yr 8 mos · Dubai, Dubai, United Arab Emirates · On-site

• Developed and executed strategic sales plans to achieve company objectives, and drive market share growth by improving operational efficiency in pipeline management, forecasting accuracy, and business reporting to support effective decision-making and growth.
• Recruited, trained, and mentored sales team members, fostering a high-performance sales culture, and enhancing individual capabilities, as well as defined sales targets, managed sales pipelines, and delivered precise sales forecasts for consistent revenue generation.
• Built and maintained long-term relationships with enterprise clients at the CxO level, driving key account development and retention.
• Collaborated with Marketing, Logistics, and Product teams to align go-to-market strategies, demand generation, and inventory planning.

Jul 2011 – Sep 2015 · 4 yrs 2 mos · Dubai, Dubai, United Arab Emirates · On-site

• Built and maintained relationships with travel agencies, corporate clients, and partners to drive bookings and repeat business, hence achieving revenue and market share targets.
• Monitored and analyzed the sales pipeline, performance, and market trends to identify growth opportunities, while coordinating with internal teams to deliver tailored travel solutions and ensure high client satisfaction specially for corporate & HNI clients.
• Attended industry events, trade shows, and tourism expos in Dubai and Internationally to conduct market research, competitive analysis report to expand my network and enhance brand presence, which in turn supported our sales campaigns, generated global leads, and contributed to exceeding sales goals.
• Report and analyze sales team performance metrics, providing actionable insights and forecasts to senior management.
• Coordinate with operations and customer service teams to ensure seamless execution of tours and travel plans.
• Ensure compliance with Dubai tourism regulations and maintain ethical sales practices.