Rohini Ingle

Product Manager

San Jose, California, United States11 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Salesforce implementation and CRM solutions.
Over a decade of experience in Talent Acquisition and Management.
Strong focus on data-driven decision-making and resource optimization.

Stackforce AI infers this person is a Salesforce Business Analyst with expertise in Talent Management and Acquisition in the SaaS industry.

Contact

Skills

Core Skills

Salesforce.comArtificial Intelligence (ai)Data AnalysisBusiness Strategy

Other Skills

Benefits NegotiationBuilding TrustBusiness AnalysisCommunicationCorporate FinanceCritical ThinkingDecision-MakingDiversity & InclusionExecutive SearchFinancial Statement AnalysisGoal SeekHR ConsultingHRISHuman ResourcesHuman Resources (HR)

About

Currently working as a Salesforce Business Analyst on the Agentforce CRM project, I collaborate closely with stakeholders to gather requirements, define solutions, and ensure seamless Salesforce implementation tailored to business needs. My role is customer-facing, focused on driving user adoption, enhancing client satisfaction, and delivering scalable CRM solutions that align with organizational goals. Previously, I spent over a decade in Talent Acquisition and Talent Management, leading initiatives across technical recruitment, executive hiring, and project management. This background has sharpened my ability to understand business priorities, communicate effectively, and align technology with strategic outcomes. I’m passionate about translating business challenges into practical, system-driven solutions. With a keen interest in Salesforce and customer engagement, I’m committed to delivering value through structured analysis, continuous learning, and a strong focus on business impact.

Experience

11 yrs 5 mos

Total Experience

2 yrs 10 mos

Average Tenure

6 yrs 11 mos

Current Experience

Jade global

7 roles

Salesforce Business Analyst

Promoted

Mar 2025 – Present · 1 yr 3 mos

I lead CRM modernization and AI-driven automation across global Salesforce environments, designing scalable solutions that enhance lead, account, and opportunity management.
I architect intelligent Agentforce workflows that automate 80%+ of lead qualification, deploy multilingual AI chatbots, and integrate systems like HubSpot, Marketo, and Freshdesk to improve data quality, accelerate routing, and reduce AHT by 30%.
My work includes eliminating technical debt, improving pipeline visibility through redesigned data models and Contact Role architecture, and creating executive dashboards that strengthen forecasting and sales adoption.
I partner with senior stakeholders to translate complex needs into clean, actionable Salesforce solutions that deliver measurable business impact.

Artificial Intelligence (AI)Salesforce.comagentforce

Manager -Talent Management & Operations

Jul 2024 – May 2025 · 10 mos

Associate Manager -Talent Management & Operations

Apr 2024 – Jul 2024 · 3 mos

Lead the strategic planning and execution of resource allocation to optimize utilization and ensure alignment with project objectives and organizational priorities.
Collaborate with department heads and project managers to identify current and future talent needs, and develop workforce planning strategies to address skill gaps and talent shortages.
Analyze workforce trends and metrics to identify opportunities for improvement in talent management processes and make data-driven recommendations to senior management.
Regularly analyze resource utilization metrics, identify trends and areas for optimization, and present insights and recommendations to senior management to support informed decision-making and resource planning.

Critical ThinkingData AnalysisLeadershipTeam ManagementBusiness StrategyBusiness Analysis

Team Lead Talent Management & Operations

Jul 2022 – Jul 2024 · 2 yrs

Strategically allocate resources to IT projects based on project requirements, team expertise, and availability.
Collaborate with project managers and department heads to forecast resource needs and develop resource allocation plans.
Work closely with business to understand the Demand & Supply

Senior Associate Talent Management & Operations

Feb 2021 – Jul 2022 · 1 yr 5 mos

Lead the internal job rotation process to provide the internal employee an equal opportunity to explore alternative career paths & prevent stagnation
Lead the data-driven analysis to address critical talent gaps and requirement analysis resulting in bench optimization.
Analyze the company's compensation structure as compared to competitors and industry.
Ensure adequate staffing by consistently analyzing Talent demand and supply & finding better careers for aspirational candidates.
Built New user-friendly TMG Skill Matrix Dashboard for the leadership team
Created Alumni Hiring Business Process
Created a Career reboot program for professionals returning from the career break

Senior Associate Talent Acquisition

Promoted

Jul 2020 – Jan 2021 · 6 mos

Lead the Team of 3 Talent Associates to deliver positions for 12 job roles
Hired 23 engineering candidates with an 87% joining ratio
Hired 10 Critical resources for Major Accounts
Analyzed the company's compensation structure as compared to competitors and industry for niche skills
Hired 8 Candidates through Culture fit evaluation process
Defined and executed the university campus hiring process

Associate Talent Acquisition

Jan 2018 – Jul 2020 · 2 yrs 6 mos

Hired 164 engineering candidates with a 77% joining ratio
Delivered positions through the year in the UK, the US, and APAC market
Hired 10/164 candidates through social hiring on (Facebook & LinkedIn)
Improved offer to joining ratio by 8% by better candidate engagement
Responsible for Salesforce, Oracle, Microsoft, and ServiceNow Business Units.
Analyzed the company's compensation structure as compared to competitors and industry for Salesforce & Netsuite Developers
Built Referal Policy to encourage internal employee’s for reference
Completed ISO certification & conducted Audit for TA & IT to evaluate the gap and build the process

Netwin infosolutions pvt. ltd.

Talent Acquisition Consultant

May 2016 – Jan 2018 · 1 yr 8 mos · Pune Area, India

Lead the Team of 4 Talent Associates to deliver 23 positions at Netwin (A Start-up company)
Create the process for - Job posting, Talent Sourcing, Screening Applications, Offer, and Joining.
Hired 34 candidates with an 87% joining ratio
Hired candidates by defining and executing the university campus hiring process
Analyze the hiring reports regularly through ATS to identify gaps and improve the hiring process by 20%
Positions worked on: IoT Engineers, Data Scientist, Java, PHP, .Net, MSBI, Xamarin, MVC, macOS, Android, iOS, Oracle EBS, QA Engineer.

Tata consultancy services

Global Talent Acquisition UK

Sep 2015 – Apr 2016 · 7 mos · Mumbai Area, India

I had exposure to recruitment activities in the UK for 22 locations i.e Liverpool, Nottingham, Aberdeen, Bristol, Budapest, Edinburgh, Glasglow
Liaison between the Project and onsite recruiters and the offshore team across various domains
10 CR Cost-saving done in 6 months from 15 closures with a 90% joining ratio
Understand the Client requirements and coordinate with the overseas Managers and recruiters
Coordination with the business partners to get approvals from the ISU’s and accounts for the open positions
Sourcing for critical positions through various channels and social media platforms and getting closures
SPOC for the UK Based customer i.e DBS Bank, Lloyds Bank, Aviva, royal bank of Scotland, etc

Sia consultants

Senior Recruitment Executive

Jun 2012 – Sep 2014 · 2 yrs 3 mos · Mumbai Area, India

Responsible for the complete cycle of recruitment, sourcing, screening of resumes, and customer engagement
Hired Candidates with an 82% joining ratio
Managed a team of 5 Junior Recruiters in the absence of a Team Leader
Assessing the candidate’s skills, tapping his talents, and guiding him towards the right position
Periodic reviews with the customers to address the priority requirements
Analysed team weekly offer reports and team Target VS Performance report
Managed Accounts for UAE & India in Oil &Gas, Telecom, BFSI, and Media and Embedded and catering to major clients like Alcatel-Lucent, Samsung, and Reliance media works limited, etc
Positions worked on –iOS developer, Unix Admin, Group manager, Production engineer, web designer, Network engineer, marketing executive, RF engineer

Reliance communications

Intern

May 2011 – Jul 2011 · 2 mos

Project Title: “Quantitative Learning and development tracking method”
Project Description:
To study the training need identification process
To identify the training & development parameters for improvement
To find out satisfaction level of the employees towards the training program
To find out the perception of the employees regarding training methods in Reliance Communication
To compare the training and Development activities of Reliance Communication Ltd with the competitors like Idea and Tata