Roopa Mukherjee

Product Manager

Bengaluru, Karnataka, India16 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 14+ years in technology architecture and telecom systems.
  • Expert in Agile delivery and cross-functional leadership.
  • Proven track record in scalable system design and modernization.
Stackforce AI infers this person is a Telecommunications Architect with expertise in scalable systems and Agile methodologies.

Contact

Skills

Core Skills

Technology ArchitectureAgile DeliveryNetworkingProduct DevelopmentEmbedded SystemsTelecommunicationsTeachingSoftware Development

Other Skills

Stakeholder EngagementIPv6Postman APIWireless TechnologiesTeam ManagementProject ManagementAgile5G CoreASN.1PythonAAAWLANWiFiDynamic Host Configuration Protocol (DHCP)Router Configuration

About

I’m Roopa, a Technology Architect with 14+ years of experience designing and delivering scalable, high-performance systems across wireless, networking, and telecom domains. I lead with integrity, service, and a deep commitment to growth and impact, not just in the systems I help build, but in the teams I work with. I’m passionate about building environments where people are empowered to solve tough problems, learn continuously, and deliver meaningful results together. Over the years, I’ve worked across technologies and protocols that shape modern connectivity — from 5G Core , UMTS/3G, and IPv6 transitions, to Wi-Fi integration and cloud-native modernization. My technical expertise includes C/C++/PHP, API design, system-level debugging, protocol integration (RADIUS, DIAMETER, DHCPv6), and platforms like Linux, FreeBSD, pfSense, and AWS. Beyond the code and the architecture, I thrive on strategic thinking, emotional intelligence, and cross-functional leadership. I’ve led Agile teams, collaborated with stakeholders across functions, and driven programs that required precision, adaptability, and trust. At the heart of my work is a simple mission: Design systems that scale. Grow people while doing it. Whether I’m mentoring engineers, aligning cross-functional teams, or coaching peers through complex challenges, I believe the most effective leaders are those who create space for others to succeed. If you’re working on scalable telecom infrastructure, cross-team delivery, or platform modernization — or just passionate about making networks (and people) work better, let’s connect and explore what we can build together.

Experience

16 yrs
Total Experience
2 yrs 8 mos
Average Tenure
4 yrs 9 mos
Current Experience

Accenture

Technology Architect Associate Manager

Aug 2021Present · 4 yrs 9 mos · Bengaluru, Karnataka, India · Hybrid

  • I’m a Technology Architect at Accenture with 14+ years of experience delivering large-scale telecom, OSS, Wi-Fi, and MVNO platforms. I specialize in platform modernization, system design, and execution at scale, bridging deep telecom domain expertise with Agile delivery and strong operational governance.
  • At Accenture, I lead end-to-end program execution from roadmap planning and stakeholder alignment to Agile delivery tightly integrated with ITSM operations (ServiceNow). My work spans OSS platforms, gateway systems, and data pipelines, ensuring high availability, scalability, and production stability.
  • Highlights include :
  • Modernizing gateway and OSS components to reduce topology discovery time by 75% and accelerate user onboarding by 80% in high-density Wi-Fi deployments
  • Driving ITSM-led operations (incidents, PRBs, changes, releases, PVT) resulting in a ~70% reduction in recurring production issues
  • Designing and delivering ASN.1 CDR decoding pipelines for 5G core networks, achieving 100% accuracy and generating $1M+ in annual savings for MVNO reporting
  • Leading multi-team Agile delivery, improving team velocity by 30% through effective sprint governance and architecture alignment
  • With a strong foundation in core network feature design (session & bearer management, UMTS/3G) and hands-on experience across Wi-Fi, DHCP, OSS, REST APIs, and cloud-ready architectures, I focus on building systems that are not just scalable but operationally resilient.
Stakeholder EngagementTechnology ArchitectureIPv6Postman APIWireless TechnologiesTeam Management+4

Wipro technologies

Senior Project Engineer

Sep 2018Aug 2021 · 2 yrs 11 mos · Bengaluru, Karnataka, India

  • As a Senior Project Engineer in Wipro’s telecom division, I played a pivotal role in enhancing Wi-Fi mobility and core gateway functionality for large-scale network deployments. I led end-to-end design, implementation, and validation of features that improved wireless access efficiency and reduced operational complexity.
  • Key Achievements & Contributions:-
  • Designed and implemented the “TWAG – Swt No Tunneling” feature, enabling direct UE (User Equipment) access through the Trusted Wi-Fi Access Gateway improving mobility performance by 30% and reducing tunneling overhead by 40%.
  • Enhanced the event-driven communication architecture between UE and TWAG, boosting real-time responsiveness and connection stability across high-traffic access points.
  • Collaborated with cross-functional teams including QA, product management, and solution architects to ensure end-to-end system validation, reducing post-deployment defects and improving release confidence.
  • Documented architectural decisions and design artifacts, contributing to organizational knowledge repositories and informing future scalability enhancements.
  • Provided architecture recommendations to leadership and delivery stakeholders, aligning feature development with long-term product vision and customer requirements.
IPv6AAAWLANProduct DevelopmentWiFiNetworking+3

Infosys

Technology Analyst

Aug 2015Sep 2018 · 3 yrs 1 mo · Bangalore

  • As a Technology Analyst in Infosys’s broadband networking unit, I led architecture design and protocol enhancements for large-scale subscriber access systems. I collaborated closely with cross-functional teams to implement IPv6 support and streamline service delivery across BNG infrastructure.
  • Key Achievements & Contributions:-
  • Architected and implemented IPv6 integration for subscriber broadband access via BNG (Broadband Network Gateway), enabling dual-stack IPv4/IPv6 compatibility improving transition efficiency by 35% and reducing network configuration errors by 25%.
  • Streamlined SDLC practices and ensured design compliance through regular architectural reviews and documentation, contributing to higher system reliability and maintainability.
  • Collaborated with cross-discipline engineering teams to translate evolving business needs into scalable backend solutions, maintaining seamless integration with telecom infrastructure.
  • Contributed to platform modernization initiatives, identifying technical debt and proposing architectural improvements for long-term scalability and protocol resilience.
IPv6NETCONFAAAProduct DevelopmentNetworkingDynamic Host Configuration Protocol (DHCP)+2

Tata elxsi

Senior Engineer

Oct 2014Jul 2015 · 9 mos · Bangalore · Hybrid

  • At Tata Elxsi, I contributed to the development of cutting-edge embedded solutions for telecom and healthcare domains. My role focused on building real-time, fault-tolerant software for critical communication systems, with a strong emphasis on performance, interoperability, and continuous availability.
  • Key Achievements & Contributions:-
  • Led the software development of Lifeline Vi+, a 24/7 telecare home alarm system, enabling real-time monitoring and emergency communication for independent living.
  • Developed and optimized embedded C++ modules for seamless integration with telecare sensors and monitoring systems improving system response time and reducing failure rates in emergency scenarios.
  • Engineered reliable communication protocols over GSM and NGN networks, ensuring consistent data transmission and zero message loss in life-critical situations.
  • Enhanced system stability and uptime, contributing to a 25% improvement in reliability metrics for telecare deployments.
  • Collaborated with hardware and QA teams to troubleshoot low-level communication failures, ensuring full compliance with safety and regulatory standards.
  • Provided technical guidance to junior engineers, reviewing code, mentoring on embedded development best practices, and helping accelerate delivery timeline
C++Embedded LinuxLTEMobile TestingMedical DevicesEmbedded Systems+1

Tech mahindra

Software Engineer

Apr 2011Oct 2014 · 3 yrs 6 mos · bangalore

  • As a Software Developer at Tech Mahindra, I contributed to the design and enhancement of mobile network infrastructure, focusing on RAB (Radio Access Bearer) optimization and dynamic session handling. My work directly supported improved resource utilization and network efficiency in live telecom environments.
  • Key Achievements & Contributions:-
  • Designed and implemented the RAB (Radio Access Bearer) modification feature, enabling dynamic adjustment of bearer parameters during active sessions resulting in a 20% increase in resource utilization and a 15% reduction in network congestion.
  • Collaborated closely with protocol stack teams to integrate RAB control logic within existing 3G/UMTS network modules, ensuring seamless communication across access layers.
  • Conducted extensive system testing and performance tuning, identifying bottlenecks and optimizing C/C++ implementations for real-time responsiveness.
  • Documented functional designs and interface specifications, contributing to delivery consistency and cross-team knowledge sharing.
  • Actively participated in sprint planning and peer code reviews, reinforcing Agile best practices and improving team delivery throughput.
C++Call ProcessingUniversal Mobile Telecommunications System (UMTS)Product Development3GTelecommunications

Jai narayan college of technology

Lecturer

Aug 2009Aug 2010 · 1 yr · Bhopāl Area, India

  • Worked as a faculty member at an engineering college.
C++TrainingSoftware Development Life Cycle (SDLC)C (Programming Language)TeachingSoftware Development

Education

Truba Institute of Engineering & Information Technology

BE — Computer Science

Jan 2005Jan 2009

Kendriya Vidyalaya

12th — physics maths chemistry

Jan 2004Jan 2005

Kendriya Vidyalaya

10th — all subjects

Jan 2002Jan 2003

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