Jan 2020 – Apr 2021 · 1 yr 3 mos · Broomfield, CO

• Consulted with, trained and lead entire US Sales team on complex sales opportunities leading meetings and closing large opps
• Required involvement from Exec. leadership on any “large” opps
• Responsible for responding to comprehensive RFPs and construction of client-required Use Cases in platform solution
• Conducted and managed technical demos for C-level Execs, 3rd party consultants and IT audience
• Team-centric selling model working with Account Execs, BDMs, BDRs and Exec Leadership
• Deep knowledge of the trade services, manufacturing, and wholesale industry including their field technician requirements
• Workflow management, inventory mgmt., project mgmt., resource planning, budget performance and other reporting
• Consulted with and worked with Dev teams on opps requiring:
• IoT, Datafeed, API integrations (primarily CRM and ERP), custom SQL reporting and other system customizations
• Superb selling acumen and value propositioning skills while articulating the solution in a clear, understandable manner
• Passion for understanding how businesses work, their required outcomes and reverse engineering platform solution to fit
• Responsible for auditing and testing internal employees upkeep of release notes, system use and knowledge of platform
• Consistently met monthly and qtrly KPIs in revenue growth, opp involvement, training of internal staff and other objectives

Oct 2018 – Dec 2019 · 1 yr 2 mos · Broomfield, CO

• Excellent discovery and professional communication skills while remaining relatable and trustworthy
• Consistently exceeded company required monthly and quarterly quota by 125%
• Consulted with and demonstrated system to entire organizations; C-level Executives, operational managers and field technicians
• Lead US operation in ARPA exceeding global average by 30%
• Responsible for Rocky Mountain territory but regularly assigned larger opportunities in US North East, West Coast and Canada
• Lead US in decreasing avg. sales cycle from six weeks down to four

May 2017 – Oct 2018 · 1 yr 5 mos · Broomfield, CO

• Configure solution platform according to specific company and user requirements
• Conduct remote and on-site training to all levels of clients’ staff from C-Level to field technicians
• Provide feedback and recommendations on best business practices, workflows, employee and inventory management
• Support and train new internal company hires on a one-on-one basis developing training specific to their function
• Assist Sales team in product demos, providing specific software knowledge to meet prospects needs

Nov 2012 – Feb 2017 · 4 yrs 3 mos · Raleigh-Durham, North Carolina Area

• Train end users and management on Title and Escrow Software used to produce closing documents
• Assist Implementation Leads on system configuration and specifications according to local management feedback
• Develop the training curriculum and agenda for each operation in the West Coast Region
• Prepare classroom workbooks, exercises, deliverables and presentations
• Troubleshoot, test and analyze system functions for future update packages and features
• Responsible for booking all travel accommodations, logistics and coordination of training materials arriving to on-site location
• Conduct on-site analysis and support during system Go-Live phases to further adjust and configure software applications
• Support and train new hires on a one-on-one basis developing training specific to their function
• Conduct online support and lead trainings via conference calls and screen sharing
• Research local state procedures in order to develop specific system workflow based on operational needs

May 2009 – Nov 2012 · 3 yrs 6 mos

• Research, prepare, and organize exhibit materials required for witness depositions
• Research applicable case law, cite check, and proofread various legal documents
• Investigate status and location of potential witnesses
• Assist paralegal in scheduling and coordination of case deadlines and filing requirementsAttend trial and assist attorneys in daily courtroom preparation, setup, and coordination of witnesses
• Assist trial director in quality review, preparation, and creation of exhibits
• Observe and document trial proceedings including jury, witness, and opposing councils' demeanor and reactions
• Responsible for the creation of trial transcript log and knowledge of specific areas of importance
• Work daily with paralegals and partners from local council on preparation, strategy, and case management

Jan 2008 – Jan 2010 · 2 yrs

• Coordinated closings working directly with agents, buyers and sellers
• Ordered and prepared various closing documents
• Financial accountability for closing figure calculations
• Assisted in negotiations between clients
• Relocation Specialist
• Received and processed title orders from corporate relocation clients
• Conducted and attended closings as authorized representative for RELO client
• Signed closing docs
• Collected and disbursed funds
• REO Professional
• Processed closing from receiving initial contract up to signing and issuing of title policy
• Coordinated directly with national Asset Management Companies
• Researched status of city liens/work orders for properties
• Coordinated with out-of-state title companies to ensure a smooth/prompt closing process
• Worked with numerous title companies in over 20 states
• Researched and developed relationships to increase profitability of REO department

Jan 2006 – Aug 2006 · 7 mos

• Documented and destroyed cancelled or outdated insurance records
• Retrieved and delivered required record files from downtown offices
• Responsible for dealing with the proper filing of classified documents

May 2000 – Aug 2007 · 7 yrs 3 mos

• Supervised and trained members of the kitchen staff
• Assisted with inventory purchasing and delivery of products
• Developed problem solving, trouble shooting, and improvisation skills