Saheb Ghosh

Operations Associate

Kolkata, West Bengal, India10 yrs 11 mos experience
Highly Stable

Key Highlights

  • Over 10 years of experience in operations and logistics.
  • Proven track record in enhancing service quality.
  • Skilled in driving operational efficiency.
Stackforce AI infers this person is a logistics and operations management expert with extensive experience in e-commerce and last mile delivery.

Contact

Skills

Core Skills

Last Mile

Other Skills

International LogisticsSupply Chain ManagementLogistics ManagementOperations ManagementSalesSales ManagementCustomer ServiceRetail SalesDemand

About

AA results-driven professional with over 10 years of experience across Operations, Logistics, Last Mile Delivery, E-commerce, Sales & Marketing, and Customer Service. Currently serving as Assistant Manager at Ecom Express Limited for the Kolkata & Andaman regions. Skilled in overseeing DC performance, leading business planning, and driving operational efficiency to ensure seamless delivery execution. Proven track record in enhancing service quality, optimizing processes, and leading teams to achieve high performance in fast-paced environments.

Experience

10 yrs 11 mos
Total Experience
1 yr 6 mos
Average Tenure
--
Current Experience

Fedex

Operation Lead

May 2026May 2026 · 0 mo · Kolkata · On-site

Spencer's retail

City Manager

Jul 2025May 2026 · 10 mos · Uttar Pradesh, India · On-site

  • PnL || Operation || People Management

Ecom express limited

2 roles

Assistant Manager

Apr 2024Jul 2025 · 1 yr 3 mos · Kolkata, West Bengal, India

Cluster Head

Apr 2022Jul 2024 · 2 yrs 3 mos · Kolkata, West Bengal, India

Last Mile

Blinkit

2 roles

Dark Store Manager

Promoted

Oct 2021Apr 2022 · 6 mos · Kolkata, West Bengal, India

  • Inventory Management, End to End Delivery, Tram Handling

Station Manager

Jun 2021Oct 2021 · 4 mos · Kolkata, West Bengal, India

  • Last mile Delivery

Reliance jio infocomm limited

2 roles

Assistant Manager

Promoted

Nov 2020Jun 2021 · 7 mos · Kolkata, West Bengal, India

  • FTTX businesses

Senior Executive

Mar 2016Aug 2019 · 3 yrs 5 mos · Kolkata, West Bengal, India

  • Corporate Sales
  • Key Result Areas:
  • Corporate Sales.
  • SMB & Large Account Creation.
  • Visit small and large companies for CUG (Post-paid) Connection.
  • Execute the sales process by moving new opportunities successfully through the sales funnel.
  • Identify the target opportunities across the existing and new prospects.
  • Having the good relation with the large corporate like Metro Railway Kolkata, Bandhan Bank , TCG Lifesciences, Viacom 18, Arambagh hatcheries.
  • Additional Responsibility
  • Steering business planning and performance management of channel partners, including development and execution of joint sales plans, local area marketing, staff coaching, recruitment, pipeline management and hosting constructive meetings.
  • Assisting the team with opportunity identification and proposal development including development, education and nurturing of channel partners.
  • Monitoring channel partner capability & capacity management, ensuring that appropriate resourcing models were in place
  • Managing potential channel conflict with other firm sales channels by fostering excellent communication internally and externally and through strict adherence to channel rules of engagement.
  • Reliance Digital & DX Mini Monitoring.
  • VOL & MNP Retention (Churn).
  • Highlights:
  • Recognized for exceeding targets for Best Team Handling in the month of March-17, Janury-18 & June-18.

Oyo

Retail Sales Manager

Aug 2019Jan 2020 · 5 mos · Kolkata, West Bengal, India

  • Demand Manager
  • Travel Agent – Hunting / Farming,
  • ● Onbording the corporate account and assigned KAM for those accounts.
  • ●Hunting the New Travel Agent and on-board them in to the system & Farming (Generate the revenue) the existing Travel Agent.
  • ●Special Care for the Platinum accounts.
  • ●Meeting with the accounts on daily basis and set the target for the months and update the new scheme.

Bharti airtel

Activiation Officer

Aug 2014Mar 2016 · 1 yr 7 mos · Kolkata, West Bengal, India

  • Key Result Areas:
  • Met assigned Rejection targets and activates the Prepaid CAF in the assigned 12 Distributors.
  • Promoted and sold products through partner organizations to end-users in coordination with partner sales resources.
  • Monthly & Day Wise MIS Published.
  • Audit The Documents for Non Complains.
  • Retailers Quarry Solving .
  • Highlights:
  • Achieved Excellency Certificate for 100% TAT

Education

Manav Bharti University

Bachelor's degree — Arts

Jan 2010Jan 2013

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