Dec 2021 – Aug 2022 · 8 mos · Hyderabad, Telangana, India

• Phenom People is a global leading HR technology company with a purpose to help a billion people find the right job. We accomplish this task through an AI-based SaaS platform called TXM (Talent Experience Management), which transforms those on the talent journey from interested candidates to thriving employees to enthusiastic brand advocates.
• Redefining the entire talent experience through a single platform approach, TXM provides companies with a unified solution built on AI that drives personalization, automation, and accuracy for candidates, recruiters, employees, and management.

Jan 2021 – Nov 2021 · 10 mos

• Complete P&L responsibility of a team of 7-9 which includes Managers and Assistant Managers. Record performance metrics and monitoring key parameters to increase the overall productivity of personnel.
• Retaining Clients by providing best possible service and training.
• Develop & ensure Retention of respective team members by formulating their development plans, meeting their training needs and communicating with them on a regular basis.
• Monitoring and analysis of key data of the division allocated including sales figures, sales personnel, productivity ratios, client's work status and receivables.
• Accurately forecast weekly, monthly, quarterly and yearly revenue streams. Identifying the opportunity & problem areas, preparing the action plan for achieving the key figures
• Managing over 700 clients.

Nov 2020 – Jan 2021 · 2 mos

• Responsible for servicing and retention of premium client accounts and optimizing revenue generation by Per client basis.
• Accountable for Client Concerns (Tickets) and resolving in TAT.
• Achievement of monthly, quarterly and annual sales targets by generating revenue from existing paid members through Renewals, Upsells.
• An interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
• Working closely on client engagement process and improving key client retention.
• New Client Acquisition from the existing lead at premium services only.
• To ensure that all payments are collected as per the company's payment terms.
• Ensuring adherence to sales processes and requirements.

Apr 2018 – Nov 2020 · 2 yrs 7 mos

• Penetrate all assigned targeted accounts and originate, servicing, Client tickets, Retention and up selling opportunities for the company's products and services.
• Setting up and delivering sales, Training presentations, product/service demonstrations on daily basis.
• Ensuring systematic follow-up with the client organization's to take time-bound closures of Client tickets, Renewals and upsells .

Jul 2017 – Mar 2018 · 8 mos · Hyderabad Area, India

May 2017 – Jul 2017 · 2 mos · Hyderabad Area, India

Apr 2017 – Apr 2017 · 0 mo · Hyderabad Area, India

• "A Study on MPM implementation in FMCG" in Future Retail Limited,
• Project description
• The project is to study regarding the Positioning of the Product in FMCG as per the needs and necessity of the Customer

Jun 2014 – May 2016 · 1 yr 11 mos · Greater Hyderabad Area

Feb 2013 – Mar 2014 · 1 yr 1 mo · Ongole, Andhra Pradesh, India