Jan 2021 – Sep 2024 · 3 yrs 8 mos

• Product lead for B2B SAAS based pharmacovigilance next generation safety & regulatory compliance
• platform which employs innovative automation, artificial intelligence and machine learning technologies that simplify pharmacovigilance processes and streamline operations - significantly reducing cost and complexity.
• Responsibilities:
• Led the end-to-end lifecycle of a regulatory-focused vigilance product, from concept to launch and postrelease enhancements, ensuring compliance with evolving global standards
• Partnered with globally distributed teams and cross-functional groups including marketing, sales,
• engineering, design, customer support, and compliance to deliver integrated product solutions
• Defined and executed product strategy and roadmap, aligning priorities with business goals through structured stakeholder engagement and ongoing feedback loops
• Conducted market research and competitive analysis to identify user pain points, market gaps, and product differentiators; used insights to shape roadmap and GTM planning
• Owned requirement documentation and customer journey mapping to inform design and development phases
• Oversaw execution using an agile sprint model, leading four scrum teams comprising 80+ members
• including product owners, business analysts, designers, architects, developers, and QA professionals
• Collaborated with a 20-member marketing team to drive go-to-market (GTM) strategy, ensuring successful product positioning and launch
• Trained over 50 sales and marketing professionals on the product’s unique value proposition and
• competitive positioning
• Delivered presentations to internal and external stakeholders, aligning product vision with market
• opportunities and end-user feedback
• Defined and tracked key performance indicators (KPIs) to monitor product success and adoption metrics
• Mentored and led a team of 15 product managers, fostering skill development, ownership, and delivery discipline across multiple platform initiatives

Jan 2020 – Jan 2021 · 1 yr

• India's leading Healthcare platform with over 2M+ strong users. Offers technology solutions for healthcare providers with a special focus on patient care and aims to provide simple tools enabling better management of a person’s health in the most convenient way.
• Roles & Responsibilities:
• Led both Product and Design functions at Navia, partnering closely with the CEO and co-founders to shape long-term product vision and strategy
• Managed all product lines end-to-end across web and mobile platforms (Android and iOS) for both doctor and patient user segments
• Owned the full product lifecycle—including roadmap planning, requirement documentation, execution, and feature adoption
• Defined and prioritized features in bi-weekly agile sprints, delivering complete UX flows, wireframes, and detailed user stories
• Built and maintained product backlogs, mapped customer journeys, and streamlined design handoffs
• Increased user engagement by 40% by conceptualizing and revamping the EMR (Electronic Medical
• Records) feature
• Launched the e-Consult feature to enable remote doctor-patient consultations, driving new revenue within one month of release
• Boosted user retention by 30% through the introduction of appointment reminders and a follow-up system for doctors and patients
• Led user research initiatives across five cities using contextual inquiry and in-depth interviews to inform product decisions and feature prioritization

Jan 2018 – Jan 2020 · 2 yrs

• Led a cross-functional team of 12 system engineers to transition an existing product to a SaaS model, resulting in a 30% increase in market share
• Designed REST APIs to enable cloud-based service consumption, expanding the business into two new countries with bundled pricing offerings
• Launched the redesigned product in two new market segments, securing three new customer acquisitions valued at $5 million

Jan 2013 – Dec 2017 · 4 yrs 11 mos · Noida Area, India

• Led cross-functional teams including Tech, QA, DevOps, Customer Service, and Support
• through multiple successful product release cycles
• Built and cross-trained teams to enhance skills and improve overall performance
• Facilitated Agile Scrum ceremonies such as Daily Standups, Sprint Planning, Demos, Reviews,
• Retrospectives, and Backlog Grooming
• Owned release management for all general availability and customer-specific service pack
• deployments
• Coordinated communication with stakeholders including product managers and architects to
• clarify requirements and define user story acceptance criteria

Feb 2012 – Jan 2013 · 11 mos · New Delhi Area, India

Jun 2010 – Feb 2012 · 1 yr 8 mos

Jul 2009 – Jun 2010 · 11 mos