Sep 2021 – Dec 2022 · 1 yr 3 mos · Nairobi, Kenya

• 🔹 Talent Acquisition Efficiency:
• Reduced time-to-fill vacancies by 20% and cut recruitment costs by 15% through streamlined processes.
• 🔹 Employee Retention Success:
• Achieved a 25% decrease in turnover rates and a remarkable 30% increase in employee tenure.
• 🔹 Employee Engagement Boost:
• Elevated overall employee satisfaction scores by 10% and increased participation in company-wide initiatives by 20%.
• 🔹 Culture Transformation:
• Drove a 15% increase in employee alignment with company values and improved perceptions of organizational culture by 25%.
• 🔹 Performance Management Excellence: Delivered a 20% increase in employee goal attainment and enhanced manager satisfaction with performance processes by 15%.
• 🔹 Learning and Development Impact: Increased employee participation in training programs by 30% and improved skill development by 25%.
• 🔹 Employee Relations Success:
• Reduced employee relations issues by 20% and formal grievances by 10%.
• 🔹 HR Operations Efficiency:
• Achieved a 15% decrease in payroll processing time and boosted accuracy in benefits administration by 20%.
• 🔹 Change Management Effectiveness: Enhanced employee resilience during change by 25% and improved employee buy-in by 20%.
• 🔹 Data-Driven Decision Making:
• Leveraged HR analytics to improve process efficiency by 15% and align HR initiatives with organizational goals by 10%.
• 🔹 Diversity and Inclusion Champion: Implemented initiatives resulting in a 20% increase in diversity hiring and a 15% improvement in employee perceptions of inclusion.
• 🔹 Leadership Development Success: Developed leadership programs leading to a 20% increase in internal promotions to leadership roles and a 25% improvement in leadership competency assessments.
• 🔹 Employee Well-being Initiatives: Introduced wellness programs resulting in a 15% decrease in absenteeism rates and a 20% increase in employee participation in health-related activities.

Jan 2021 – Present · 5 yrs 4 mos · Mombasa · Hybrid

• At Cordence Limited, we are more than HR consultants; we are strategic partners helping organizations unlock the full potential of their people.
• We design and implement customized HR frameworks that align with business goals and deliver measurable results across diverse industries. Our expertise spans end-to-end talent acquisition, succession planning, and leadership pipeline development, empowering organizations to attract, retain, and grow top talent.
• We implement performance management systems anchored on industry benchmarks, driving accountability and productivity. Our employee relations advisory services focus on conflict resolution, grievance handling, and workplace harmony, minimizing litigation risks while fostering a culture of trust.
• Through learning and development, we curate industry-specific training that builds critical skills, strengthens leadership, and enables agile organizations. We also guide businesses in navigating complex labor laws, ensuring compliance and reducing liabilities.
• Our HR policy and governance solutions balance organizational priorities with employee rights, while our culture transformation and engagement initiatives boost morale, belonging, and retention.
• Beyond organizations, we empower individuals through career growth solutions, CV and LinkedIn profile revamps, interview coaching, and job-hunting support. We also design payroll management and HR systems tailored to efficiency, accuracy, and compliance.
• 💡 At Cordence, we elevate HR from administration to strategy, transforming it into a driver of organisational excellence and sustainable growth. Ready to elevate your HR strategy? Let’s connect.
• #HRConsulting #TalentManagement #EmployeeRelations #ComplianceConsultancy #HRPolicy #OrganizationalExcellence #CultureChange #CVRevamp #InterviewPreparation #JobHuntingSupport

Mar 2019 – Jan 2021 · 1 yr 10 mos

• 🔹 Spearheaded the implementation of a comprehensive talent management system, integrating technology and data analytics to streamline recruitment, identify top performers, and develop retention strategies. This resulted in a 15% decrease in acquisition costs and a 10% increase in retention rates, aligning HR goals with organizational growth.
• 🔹 Implemented robust employee development programs, decreasing external hires by 20% and enhancing leadership bench strength by 25%.
• 🔹 Conducted audits of HR policies, reducing compliance issues by 30% and legal disputes by 20%.
• 🔹 Collaborated with department heads to establish KPIs, achieving a 15% increase in operational efficiency and a 10% improvement in employee satisfaction.
• 🔹 Introduced technology solutions, reducing time-to-fill vacancies by 25% and increasing self-service adoption by 20%.
• 🔹 Developed comprehensive HR metrics, driving a 10% increase in engagement and a 15% improvement in talent acquisition ROI.
• 🔹 Managed HR budgeting, optimizing resource allocation for a 10% cost savings.
• 🔹 Acted as the custodian of reward and recognition programs for the country, ensuring alignment with organizational values and promoting employee morale.
• 🔹 Generated analytical reports for informed decision-making, providing insights for strategic planning and performance evaluation.
• 🔹 Facilitated engagement surveys, resulting in a 10% increase in overall employee engagement scores.
• 🔹 Ensured compliance with HR Policies and Procedures, maintaining consistency across all locations.
• #HumanResources #StrategicLeadership #HRInnovations #EmployeeEngagement #TalentAcquisition #LeadershipDevelopment #DataDrivenInsights

Feb 2014 – Mar 2019 · 5 yrs 1 mo

• 🌈 Drive diversity strategy: Achieved a remarkable 25% increase in underrepresented groups through targeted recruitment and bias training programs.
• 💪 Wellness program leadership: Spearheaded employee wellness initiatives, resulting in a notable 20% reduction in absenteeism and a substantial 15% improvement in overall employee satisfaction.
• 🚀 Operational optimization: Led efforts to cut overhead costs by 15% and boost profit margins by 10% through data-driven agile workforce planning strategies.
• 🌟 Talent development: Orchestrated talent development programs, leading to a 20% increase in internal promotions and significantly improved succession planning effectiveness.
• 💻 HR technology implementation: Directed the successful implementation of technology solutions, resulting in a remarkable 30% increase in operational efficiency and productivity.
• 😊 Employee engagement enhancement: Implemented initiatives resulting in a noteworthy 20% increase in retention rates and fostered a positive work culture.
• 👩‍💼 Leadership pipeline strengthening: Developed and implemented robust leadership programs, ensuring seamless leadership transitions and succession planning effectiveness.
• 🌱 Innovation driving: Collaborated on innovative HR strategies, resulting in a remarkable 25% increase in productivity and creativity across the organization.
• Excited to continue driving impactful initiatives for success! #HRLeadership #DiversityandInclusion #EmployeeEngagement #TalentDevelopment #OperationalExcellence #InnovationDriven

Feb 2012 – Feb 2014 · 2 yrs

• Achieved 98% accuracy in payroll management, ensuring timely and error-free processing.
• Reduced time-to-fill vacancies by 15% and boosted retention rates by 20% through targeted recruitment and retention strategies.
• Improved employee satisfaction scores by 25% and productivity by 30% through tailored engagement initiatives and performance management systems.
• Optimized outsourcing processes, cutting costs by 15% while maintaining quality standards.
• Ensured 100% adherence to company policies, mitigating risks and maintaining a fair and transparent work environment.
• Conducted thorough HR audits and surveys to gather insights and drive continuous improvement efforts.
• Administered medical and pension schemes with high participation and satisfaction rates, promoting employee well-being and financial security.
• Enhanced policy adherence by 20% and alignment with best practices, fostering consistency and clarity across the organization.
• Achieved 100% data accuracy through efficient system management and data validation processes.
• Ensured compliance with legal requirements and mitigated risks through proactive auditing and compliance measures.

Jan 2011 – Jan 2012 · 1 yr · MOMBASA

• Implemented initiatives to optimize recruitment costs and enhance employee retention.
• Enhanced data accuracy and accessibility through streamlined HR data management processes, achieving zero errors in payroll.
• Aligned HR policies with organizational objectives, ensuring smoother operations and reducing HR-related disputes by 20%.
• Successfully managed company insurance, reducing costs by 15% and mitigating risks.
• Identified and addressed training needs, resulting in a 20% increase in employee skill proficiency.
• Implemented effective succession planning strategies, leading to a 15% decrease in key position vacancies.
• Provided valuable support and guidance, enhancing employee satisfaction and relations, resulting in a 20% decrease in employee relations issues.
• Managed HR budget effectively, achieving a 10% cost savings through smart resource allocation.
• Streamlined payroll operations, reducing processing time by 15% and errors to zero.
• Led initiatives to promote a safe workplace environment, reducing accidents by 20%.

Jun 2007 – Nov 2010 · 3 yrs 5 mos

• Directed specialized recruitment drives for roles like crop specialists and greenhouse technicians, aligning with seasonal demands.
• Conducted targeted training sessions on pest management and organic farming practices, enhancing employee skills.
• Implemented performance evaluation systems tailored to horticultural metrics like crop yield optimization and organic certification.
• Facilitated workplace safety assessments and protocols specific to agricultural environments, minimizing risks.
• Developed flexible labor schedules to optimize workforce utilization during crop harvesting and processing.
• Ensured compliance with industry-specific regulations such as Good Agricultural Practices (GAP) and Organic Certification.
• Managed employee benefits packages tailored to seasonal workers, fostering job satisfaction.
• My role focused on addressing the unique challenges of the horticultural industry while optimizing human resources to support sustainable agricultural practices.