Feb 2019 – Jul 2023 · 4 yrs 5 mos · Lucknow, Uttar Pradesh, India · On-site

• Involved in streamlining PMS process, advancing workforce strategies, leadership development, Rewards and Recognition,Attrition Management.
• Achieved 20 % increase in employee retention rate by implementing targeted employee engagement programs and conducting regular surveys
• Improved onboarding experience for new employees by implementing comprehensive onboarding program that includes orientation , training and mentorship.• Involved in driving engagement activities across geographies, conducted weekly R&Rs, skip meetings, tete-e-tete and all employee engagement related initiatives.
• Managed employee benefits program, including health and wellness programs, employee assistance programs to ensure competitive benefits package
• Reduced attrition by 20 % by providing coaching to employees, implementing flexible working arrangements and providing
• Increased brand awareness by 30% through execution of outdoor advertising campaigns and sponsoring events.

Aug 2017 – Aug 2018 · 1 yr · Lucknow Area, India

• Improved Head of Institution’s efficiency by 35% by streamlining administrative tasks. Facilitated smooth communication between the HOD and other departments resulting in 100% response to internal and external enquiries within 24 hours.
• Maintained payroll and benefits for 300 + employees , managed employee disputes and developed training and PD programs.
• Increased school’s brand awareness by 30 % through targeted advertising, social events and social media campaigns. Provided efficient counselling to students leading to 25 % increase in student retention.

Jun 2016 – Jul 2017 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

• Training need identification for shop floor workers and managers – 800+ in number
• Ensuring Training Calendar is created and adhered to on a regular basis
• Regular auditing of Team Based Work System, tracking and measuring efficiency
• Efficiently managed conflicts by providing training on communication skills, negotiation skills and techniques for managing emotions.
• builtkey customer relationships, identified business opportunities, negotiated and closed business deals and maintained extensive knowledge of current market conditions.Handled objections by clarifying, emphasising agreements and working through differences to a positive conclusion.