Sanjeev Srivastav

CEO

Pleasanton, California, United States34 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • CxO-level leadership in multiple industries.
  • Expertise in AI and IoT applications.
  • Proven track record in customer success and product management.
Stackforce AI infers this person is a Fintech and SaaS leader with expertise in AI and IoT solutions.

Contact

Skills

Core Skills

Customer SuccessProduct ManagementConsultingTalent ManagementCustomer SupportIot SolutionsAi DevelopmentCustomer EngagementData AnalyticsCustomer ExperienceOperations ManagementSaas ManagementData ManagementMachine LearningService DeliveryEngineering ManagementSoftware DevelopmentResearchComputer GraphicsEngineering Simulation

Other Skills

3-D Graphics3-D graphicsAI applicationsAI for Talent AcquisitionAI in industrial automationAPI DevelopmentAPIsAccount ManagementAnalyticsAnalytics for customer experienceArtificial intelligenceBig DataBig Data AnalyticsBusiness AnalysisBusiness Development

About

+ CxO-level leadership in fintech, HR technology, healthcare and legal verticals, with responsibility for driving adoption of new products, go-to-market, and customer success. + Product/market fit for – healthcare benefits payments, talent networks, customer analytics, and IoT + Operations across Americas, EMEA, and APAC + AI and ML application development with text, image and speech processing + Information security, data privacy and regulatory compliance + Partnerships with ISV’s and with global SI’s + Enterprise technology platforms

Experience

34 yrs 6 mos
Total Experience
3 yrs 1 mo
Average Tenure
4 yrs 10 mos
Current Experience

Incomm payments

Chief Customer Officer - InComm Benefits

Aug 2021Present · 4 yrs 10 mos · Remote

  • Customer engagement and operations for healthcare payments. Systems for delivering financial services involving card payments, banking, and investment products for consumer-directed spending.
  • Started as Zenda, a VC-funded company, acquired by InComm.
Customer engagementHealthcare paymentsFinancial servicesCustomer SuccessProduct Management

Self-employed

Software Product & Operations Consulting

Dec 2020Jul 2021 · 7 mos

  • IoT and AI applications and solutions
IoTAI applicationsConsultingProduct Management

Eightfold.ai

Vice President Of Services

Aug 2019Dec 2020 · 1 yr 4 mos

  • AI for Talent Acquisition, Talent Management, Workforce Exchange.
  • Global account management, professional services and customer support.
AI for Talent AcquisitionGlobal account managementProfessional servicesTalent ManagementCustomer Support

Persistent systems

3 roles

SVP, General Manager, IoT & Industrial Systems

Promoted

Apr 2018Aug 2019 · 1 yr 4 mos

  • IoT and AI applications in industrial automation for discrete and process manufacturing.
  • Human-machine interaction using conversational systems and machine vision.
  • ALM and PLM applications in industrial product development.
  • Robotics and machine learning with platforms like ROS.
  • Cloud, Security, Data & Machine Learning
IoT applicationsAI in industrial automationHuman-machine interactionIoT SolutionsAI Development

GM, Data & Machine Learning

Apr 2018Nov 2018 · 7 mos

SVP

Apr 2016Aug 2019 · 3 yrs 4 mos

  • IoT solutions for customer engagement, asset management, facilities management.
  • Vertical applications in banking, healthcare and industrial automation.
  • IBM alliance for Watson IoT and Continuous Engineering / Continuous Lifecycle Management
IoT solutionsCustomer engagementIBM Watson IoTIoT SolutionsCustomer Engagement

Apigee

VP, Strategy

Jun 2013Mar 2016 · 2 yrs 9 mos · San Jose, CA

  • Apigee: Analytics for customer experience and enterprise operations, using enterprise data and API traffic.
  • InsightsOne, acquired by Apigee: Predictive analytics for healthcare, e-commerce and financial services, using structured and unstructured data, time sequences and graph data.
Analytics for customer experiencePredictive analyticsData AnalyticsCustomer Experience

Lavante, inc.

Chief Operating Officer

Dec 2011Dec 2012 · 1 yr · San Jose, CA

  • Provided strategic direction for the recovery audit and supplier management SaaS platform for accounts payable departments.
  • Expanded operational capacity and service excellence for Lavante products and services via a global team.
  • Managed revenue models and account performance.
Strategic directionSupplier management SaaSOperations ManagementSaaS Management

Hp autonomy

VP, Operations & Technology

Jun 2011Dec 2011 · 6 mos · Mountain View, CA

  • Machine learning and workflows for unstructured data services including eDiscovery, enterprise data storage and protection, email archiving, for hosted and managed service customers.
  • Global service management involving the ITIL framework and related tools/methodologies, security standards, and quality systems.
  • Organizational alignment, post acquisition of Iron Mountain’s digital businesses; redesign of Iron Mountain products to leverage Autonomy technologies.
Machine learningWorkflows for unstructured dataData ManagementMachine Learning

Iron mountain

2 roles

VP, Operations & Technology Management

Promoted

Dec 2009Aug 2011 · 1 yr 8 mos

  • Worldwide operations, service delivery and application support for hosted and on-premises electronic discovery software systems (using ML and AI).
  • Partnerships with and acquisition of service providers for eDiscovery and related technologies.
  • Integration with systems for document/email collection, preservation, backup, and archiving.
  • Iron Mountain Digital was acquired by Autonomy.
Operations managementService deliveryOperations ManagementService Delivery

VP, Professional & Data Services

Jun 2000Jan 2010 · 9 yrs 7 mos

  • Managing professional services; SaaS and licensed software delivery for electronic discovery (legal) services and other unstructured data management products.
  • Overall operations responsibility, including P/L tracking, liaison with product management and engineering, customer satisfaction and retention, and sales engineering support.
  • Operated the business in three geographical markets – North America, EMEA, and APAC.
  • Stratify was acquired by Iron Mountain.
Engineering consultingManufacturing operationsEngineering ManagementConsulting

Exponent, inc.

Managing Engineer

Dec 1994Jun 2000 · 5 yrs 6 mos

  • Engineering consulting services in manufacturing and operations. Industries served include utilities, automotive, construction, and biomedical. Worked on power plant equipment such as turbines, generators and boilers; automotive projects involving crash simulations and vibration/fatigue; earthquake resistance of structures; and medical devices such as stents, grafts and bone implants.
ConsultingSoftware developmentSoftware Development

Sti technologies

Senior Engineer

Aug 1992Dec 1994 · 2 yrs 4 mos · Rochester, NY

  • Consulting and software development for structural mechanics, fracture, and vibration problems for power generation and aviation systems.
Research3-D graphicsComputer Graphics

Cornell university

Senior Research Associate

Apr 1991Aug 1992 · 1 yr 4 mos

  • Research on 3-D graphics and parallel computation for engineering simulation. This post-doc position was a continuation of my Ph.D. work at Cornell's Program of Computer Graphics.
Research3-D GraphicsParallel ComputationEngineering Simulation

Education

Cornell University

Ph.D. — Engineering / CS

Jan 1986Jan 1991

North Carolina State University

Master of Science — Civil Engineering

Jan 1984Jan 1986

Indian Institute of Technology, Delhi

Bachelor of Technology — Civil Engineering

Jan 1979Jan 1984

St. Gabriel's Academy, Roorkee

High School

Jan 1979Present

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