Mar 2025 – Aug 2025 · 5 mos · Bengaluru, Karnataka, India

Apr 2024 – Mar 2025 · 11 mos · Bengaluru, Karnataka, India · On-site

• Scaling Manipal MedAce business 1-10

Dec 2020 – Nov 2023 · 2 yrs 11 mos · Bangalore Urban, Karnataka, India · Remote

• Owner for Business and Growth | Fintech special initiatives | Paytm UPI business
• Front running strategic initiatives like UPI Automatic Payments, UPI Interoperability, Strategic Partnerships with NBFCs and NPCI
• Steered product driven user engagement and retention through gamification, personalisation and loyalty programs
• Launched and scaled up Paytm referral program from 0 to 100x
• Led Revenue planning and growth for Paytm e-commerce (Paytm Mall)
• Managed P&L for Paytm Mall and UPI Automatic Payments businesses

Jan 2019 – Dec 2020 · 1 yr 11 mos · Bengaluru Area, India

• Head of Customer Acquisition and Retention
• Led a team of 100 to drive business of India's largest GST SaaS platform through digital growth and multi-channel sales strategy
• Established and led online and offline sales channels to drive revenue growth
• Increased customer retention by 100% YoY through customer success and product led customer experience enhancement initiatives
• Delivered 300% YoY revenue growth through growth, marketing, partnerships and product launches

Apr 2018 – Jan 2019 · 9 mos

• Owned and delivered GMV and Gross Margin AOP for BAU and peak sale days.
• Led Pricing strategy, Growth marketing and Product initiatives to drive user retention and LTV
• Improved user conversion by 15% and margins by 25% through Tech led pricing, personalization,
• product growth hacks
• Led and managed pricing for peak sales like EORS and BBD. Introduced new offer constructs to
• improve traffic and conversion by 20%

Jul 2016 – Apr 2018 · 1 yr 9 mos

• Heading the pricing strategy function at Myntra as a part of Revenue & Growth workstream

Feb 2015 – Jun 2016 · 1 yr 4 mos

• Head of Logistics Service Quality at Myntra.

Jul 2012 – Feb 2015 · 2 yrs 7 mos · Bhopal Area, India

• Product Supply manager for India Tide Bar business and operations manager for Tide Naturals.
• Led value stream mapping and vendor consolidation leading to transport & warehouse (T&W) cost savings of over 1 crore
• Reapplied transportation loss elimination initiatives to achieve total delivered cost (TDC) by 75 lakhs
• As WPI (Work Process Improvement) pillar leader , led contractor elimination projects with annual savings of 1.5 crores
• Responsible for managing end-to-end Supply Chain for CM Sites with special focus on Vendor Management
• Extensive interactions with internal and external partners to deliver cost benefits and supply assurance
• Responsible for Inventory Management and Warehousing decisions for Tide sachet business

Apr 2011 – Jun 2011 · 2 mos · Baddi/Panchkula

• Optimization of production process of P&G Healthcare unit in Baddi.

Aug 2007 – Jun 2010 · 2 yrs 10 mos

• Designed and developed embedded software products for automobile infotainment systems
• Lead a 6 sigma project in 2010 which was aimed to reduce the cost and effort during the manufacturing of infotainment systems
• Received the Director’s Club Award for demonstrating commitment and dedication towards my responsibilities in 2009
• Received the Innovation and Continuous Improvement Award for showing passion towards excellence in 2009
• Filed an ROI (Record of Innovation) in 2009 for an innovative idea aimed to simplify the software reprogramming process in infotainment systems

Jan 2007 – Jun 2007 · 5 mos

• Automation of memory compilation process to make it quick and efficient