Oct 2024 – Jun 2025 · 8 mos

• Took a break to travel & reconnect with friends & family.
• Also, explored & experimented around a few problems in Consumer & E-Commerce

Sep 2022 – Sep 2024 · 2 yrs · Bengaluru, Karnataka, India

• Troopod is a CRO tech and Mar-tech solution for DTC brands to Enhance & Personalise the shopping experience of their customers and drive on-platform conversion rate by upto 100%
• If you’re a DTC brand, hit me up for a demo or to just discuss your brand’s DTC channel growth problems :)
• We are backed by marquee investors like Razorpay Ventures, Kunal Shah [Cred], Sumit Gupta [CoinDCX], Ankit Nagori [CultFit, Cure foods], Akshay Chaturvedi [Leverage Edu], and other senior leaders in the space.
• Led the 0-1 product and product growth journey
• Led the Product Pivot from [A community Infrastructure for Consumer Companies —> Shopping Experience Modules for D2C Brands]
• Setup the Product Analytics stack [Mixpanel, Google Analytics, 70+ Tracking Events] with the tech team
• Product-managed growth features and newer modules by deeply understanding user journeys and running numerous strategic growth experiments to increase the conversion rate impact of Troopod modules on D2C Brands, from 5% to 80% & impact Meta ROAS up to 5x
• Led Performance Delivery Standardization initiatives like developing a .Content Strategy Framework and standardized model to build highly converting content copies.
• Helped build and improve the internal AB Testing Tool to showcase the Troopod’s Attribution and run growth experiments
• Led 100+ Free & Paid Trials with Top D2C Brands like Damensch, Mokobara, Perfora, Solethreads, Oziva, Innovist, Homelane and more along with a few US Brands
• During the journey, hired multiple folks, a few part of the current core team.

Apr 2022 – Dec 2022 · 8 mos

• Joined as an initial member of the Business Team as Client Servicing Manager
• Goal was to Monetize the Community of Startup Founders and Business Owners.
• Took over the ownership of the the revenue, was promoted to Head the Business.
• Scaled the revenue by 4x
• Grew the demand by optimizing existing channels and finding newer levers
• Increased the referral rate of <4% to 10.5%.
• Increased the supply base from 20 to 80 Partners
• Iterated the business model and implemented it across which directly impacted the revenue
• Setup the NPS system and helped it reach 50

Sep 2020 – Mar 2022 · 1 yr 6 mos

• Pushstart is India's most active and trusted Startup & Business Community with strength of over 22k+ entrepreneurs, investors & HNIs across the country.
• As the Client Servicing Manager I,
• Managed the servicing end of the 'PS Partner Model' of Pushstart.
• Attained complete ownership of B2B Partner Onboarding which includes 20+ quality checks.
• My team has generated INR 1Cr+ Revenue for the clients to date.
• Formulated SOPs for the Partners to refer to so that they can achieve the best of the set KPIs.
• Created an interactive Servicing KPI Dashboard which helped the team give complete visibility of the PS Partner Business
• Set up the Feedback loop and NPS Score tracking process from scratch for the PS Partner Business.
• Tracked the performance of all the Partners and set up the processes for the same.
• Created the 'Partner Performance Rating' System which my team calls PPR, that helps track the performance of the partners objectively by scoring them.
• Researched and carried out a Cost-Benefit Analysis of various tools in the market that can help the PS Partner Business automate itself. My recommendations were proven useful and currently, the automation is under process led by me.

Sep 2019 – Apr 2020 · 7 mos · Pune Area, India

• "- Joined as an Intern to manage the supply for Handyman Business in Pune
• Was promoted to a fulltime role and undertook ownership of an entire 'EPC' category to drive Fullfilment, Request loss and NPS as a metric.
• In my entire stint oversaw and managed relationship with 300+ UC Partners
• Strategically planned the supply for the city to achieve maximum optimization and utilization per professional.
• Led Pune City to be the best in the country in terms of 'fulfilment per professional' overtaking cities like Bangalore, Delhi, and Mumbai.
• Helped the business grow 20% since I joined the category in terms of deliveries across the city and
• City Level NPS was almost doubled for the category
• Implemented newer screening methods into the system
• Played a crucial role in the functioning of B2B partnerships of Urban Company with IKEA in Pune"

Aug 2019 – Aug 2019 · 0 mo · Pune Area, India

• Worked in ‘Cleaning’ Category of Home Repairs business of Urban Company.
• Was responsible for strategic onboarding of supply for the business, keeping in sight the demand for the category in the city.
• Onboarded 60+ Housekeeping professionals and managed the same.
• Was a part of the team when the category grew 3x within the time span of 3 months.

Aug 2018 – Oct 2018 · 2 mos · Pune, Maharashtra, India

• The Red Brick Summit is IIM Ahmedabad's flagship management fest which also happens to be India's largest management fest.
• I was appointed as the campus ambassador for the same in my college. My responsibilities were to increase student participation from SCMS, Pune for the Summit.
• I was one of the top 50 CAs all over India and also became CA of the week once.

Apr 2018 – May 2018 · 1 mo · Navi Mumbai

• Worked with Pet-Chem business of RIL under the VP of Business Development.
• Handled the market research on Graphene Market
• Worked on competitor analysis for the market at a macro level as well as micro-level.
• Performed a potential assessment of the market.
• Created a database of the companies catering to that market globally.
• Recommended and suggested go-to-market strategies.

Nov 2017 – Jan 2018 · 2 mos · Pune, Maharashtra, India

• Worked towards getting clients and leads for collaborating with the firm.
• Performing a research on competition and potentials clients.

Oct 2017 – Nov 2017 · 1 mo · Pune, Maharashtra, India

• Was promoted to a cluster manager after my last internship stint with QS
• Hired and managed around 15 interns to promote an event called World Grad School Tour conducted by QS Global, across Pune.
• Looked after the smooth functioning of the event.

May 2017 – Jul 2017 · 2 mos

• Performing a Market Research on Cancer and it's victims in India.
• Research on recent advancements in technology to fight cancer.
• Research and find out events in the country to collaborate with.
• Spreading awareness about the disease as well as the NGO Digitally as well as Physically.

Oct 2016 – Nov 2016 · 1 mo · Pune Area, India

• Drove awareness in Pune about the QS World Grad School Tour.
• Worked in promoting the fair & ensured student participation in the city.