Oct 2018 – Oct 2021 · 3 yrs · Gurgaon, India · On-site

• I work as an individual contributor, leading recruitment predominantly for the North, East and the Pan India region. My focus is on hiring talent in the IT infrastructure and Managed services, cybersecurity, and Network security domains.
• Here are some of my responsibilities:
• End-to-end recruitment: I am responsible for overseeing the entire recruitment process for the Technical Support services business unit. I act as a single point of contact for both candidates and hiring managers, using innovative strategies to attract, source, select, interview, offer, and close employment deals.
• Sourcing strategies and pipeline: I develop, research, and identify prospective talent, building a diverse pipeline of skilled resources. I use various methods to source candidates, including internet sourcing, job boards, direct mailing, LinkedIn, and employee referrals etc. I manage candidate relationship management, considering the business needs.
• Candidate assessment and selection: I have a strong ability to screen, interview, and evaluate candidates within a reasonable timeline.
• Stakeholder management: I work closely with the business to establish and maintain relationships as a trusted advisor. I respond to business requests for proposals (RFPs) and proposals, acting as an expert in the region and line of business.
• Employer branding: I promote the company image to candidates and external service providers.
• ATS & CRM: I use the global Workday portal for offer management, candidate tagging, and onboarding. I effectively use Phenom People for candidate relationship management and prospective leads.
• MIS: I maintain weekly and monthly recruitment reports.

Dec 2015 – Oct 2018 · 2 yrs 10 mos · Gurgaon, India · On-site

• In the realm of IT infrastructure managed services, ITSS (Information technology solutions and PSS (product service support), I am responsible for overseeing the end-to-end hiring process for all critical accounts.
• My duties encompass stakeholder management, which involves weekly calls to discuss hiring progress at the regional level and planning the next steps to bridge any gaps in the process.
• Additionally, I lead a team of three recruiters, ensuring their productivity aligns with defined SLAs. To achieve this, I develop quarterly goals for the team that align with regional functional objectives and KPIs. I regularly conduct reviews and provide constructive feedback to ensure the team's continued success.
• I have a successful track record in recruiting freshers, including both campus and off-campus hires, as per business needs.
• Moreover, I have recruited for multiple ramp-up assignments as part of outsourcing deals for various clients of CMS, including airlines, oil and energy, F&B, telecom, manufacturing, and hospitality.
• Vendor management is a crucial component of my role, and I work to build quality relationships with external recruitment agencies and staff agencies to ensure the timely supply of quality manpower.

Sep 2013 – Dec 2015 · 2 yrs 3 mos · Gurgaon, India · On-site

• I am currently working as a Lead Recruiter at DCM Data Systems, where this is my second term. My responsibilities include guiding a team of three members as an acting team lead, as well as handling talent sourcing, screening, primary interviews, salary negotiations, client coordination, documentation, offer management, vendor management, BGV coordination, and induction and onboarding coordination.
• Throughout my time here, I have recruited employees from all levels, including L1, L2, and L3, in the managed IT services and infrastructure domain.

Apr 2010 – Jan 2012 · 1 yr 9 mos · Gurgaon, India · On-site

• As a member of the recruitment team., I am tasked with overseeing end-to-end recruitment for both IT Services consulting clients and internal positions. In this capacity, I am responsible for a wide range of duties, including talent sourcing, screening, primary interviews, salary negotiation, documentation, offer management, vendor management, BGV coordination, and induction and onboarding coordination.
• Throughout my tenure, I have recruited individuals at all levels - from L1 to L3 - within the managed IT services and infrastructure domain. My expertise in this area has allowed me to successfully identify, attract, and onboard top talent, ensuring that our organization is well-equipped to meet the evolving needs of our clients.

Jan 2012 – Jun 2013 · 1 yr 5 mos · Noida Area, India · On-site

• As a member of the G-Cube Solutions team, I am entrusted with overseeing lateral hiring for the company's E-learning and software development division. Initially hired as an Executive HR, I was subsequently promoted to the position of Senior Executive-HR within a year's time. My duties encompass a wide range of responsibilities, including talent sourcing, screening, conducting primary interviews, negotiating salaries, managing documentation, coordinating offers, vendor management, BGV coordination, and handling induction and onboarding processes.
• I focus primarily on the E-learning domain, and during my tenure at G-Cube Solutions, I have recruited a diverse range of professionals, including Software developers with expertise in Asp.net, Classic ASP, C/C++, UI development using HTML/XML/front-end development, Java, and Flash. Additionally, I have sourced and recruited individuals for positions in testing and quality control, technical lead, project management, design (Graphic, Flash, instructional designers), and Sales & Business Development.
• My professional approach and expertise have enabled me to excel at my job, and I remain committed to continuing to identify and recruit talented individuals who can contribute to the success of G-Cube Solutions.