Saurabh Gupta

Associate Partner

Gurgaon, Haryana, India14 yrs 9 mos experience
Highly StableAI Enabled

Key Highlights

  • 14.5+ years of experience in technology leadership.
  • Expert in AI/ML-driven customer experience enhancement.
  • Proven track record in building high-performing engineering teams.
Stackforce AI infers this person is a Telecommunications and SaaS expert with a strong focus on AI/ML solutions.

Contact

Skills

Core Skills

LeadershipProject ManagementData ArchitectureProduct StrategiesMachine LearningContinuous Delivery (cd)Java

Other Skills

AI/MLAPI AutomationAmazon Web Services (AWS)Analytical SkillsAppiumBenchmarkingBig Data TestingBrowserStackBusiness ManagementBusiness ProfitabilityBusiness RequirementsBusiness TransformationCapability DevelopmentCode CoverageCollateral

About

Saurabh Gupta is a seasoned technology leader with over 14.5+ years of experience in driving digital transformation through innovative solutions and scalable platforms. With a proven track record in AI/ML-driven customer experience enhancement, has led teams to significantly scale applications and improve revenue while maintaining quality. Excels in team development, having built and mentored high-performing engineering teams. Technical expertise spans a wide range of languages, cloud technologies, data engineering tools, and AI/ML frameworks. Passionate about leveraging cutting-edge technology to solve complex problems and deliver exceptional results. - Languages/Scripts: Java, Python, Pyspark, Groovy, Shell - Cloud/Distributed Systems: Docker, Kubernetes, Akamai, S3, EC2, EMR, Hive, Spark, Hadoop, Kafka, Airflow, Dynamo DB, MatplotLib, Skilearn - ML/AI: Linear Regression, Logistic Regression, Clustering(KMean), NLP, Time Forecasting, etc - Monitoring Tools : Kibana, Grafana, Clickstream, Superset, Influx DB, Server Logs - DB/NoSQL: MYSQL, MSSQL, Hive, MongoDB, CouchBase, Cassandra - Queue: RMQ, Kafka, MQTT, MoEngage - Versioning Tool: GitLab, Gerrit, BitBucket, SVN, GitHub - Platform: Windows, Mac, CentOS, Ubuntu, Linux Management: CapEx, OpEx, Team Management, Engineering Management, Release Management, Risk Management, Resource Management, Customer Interactions. Contact: Saurabhguptacse@gmail.com https://www.linkedin.com/in/saurabhgupta15may/

Experience

14 yrs 9 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 6 mos
Current Experience

Statusneo

Principal Consultant & Technology Architect

Dec 2024Present · 1 yr 6 mos · Gurugram, Haryana, India · Hybrid

Airtel digital

General Manager (EM)

Jul 2021Aug 2024 · 3 yrs 1 mo · Gurugram, Haryana, India · Hybrid

  • IoT
  • Device and Connectivity Management Platform (DMP & CMP)
  • Platform that servers 30+ Million concurrent devices with continuous data ingestion, transformation and
  • sharing with uptime of 99.99%
  • it’s the fastest-growing business with a 50+% market share in India.
  • Scale system to support 7X of current orders to cover future requirements.
  • Airtel Xsafe
  • The first home surveillance solution from a Telecom operator with Wi-Fi-enabled AI security cameras. The product is scaling up on the premise of a great mobile App experience, and other growth levers.
  • Responsible for finding solutions with the help of ML/AI to improve streaming services and give the best experience to our customers.
Root Cause AnalysisBrowserStackTest StrategyDependency ManagementManager of ManagersBusiness Transformation+35

Deutsche telekom digital labs

Lead Engineer

Feb 2020Jul 2021 · 1 yr 5 mos · Gurgaon, Haryana

  • Platform that servers iOS, Android, Android Setup Box & Web at 9 different countries of Europe
  • Python & Open CV base AI/ML framework helps to calculate the Live Stream VMOS (Video Mean
  • Opinion Score). improve the Quality of Experience (QoE) by 7%
Root Cause AnalysisBrowserStackTest StrategyDependency ManagementFailure Mode and Effects Analysis (FMEA)Stakeholder Management+29

Makemytrip

2 roles

Lead Engineer (DM)

Promoted

Jan 2019Jan 2020 · 1 yr · Gurgaon, Haryana, India

  • Introduce a Data Platform using NLP to classification of hotels from different B2B partners. It saves the
  • hotel booking error by 28%
  • Introduce a platform for customer care to reduce TAT to solve the customer query by 98%
  • Move the complete architecture to a containerized approach by introducing Docker. It further helps in the CI/CD pipeline & reduces the delivery / Release time by 50%
  • Migrate the international business from .Net, IIS & Oracle SQL to Java, Apache & MySQL.
Root Cause AnalysisBrowserStackTest StrategyDependency ManagementFailure Mode and Effects Analysis (FMEA)Stakeholder Management+26

Sr Engineer II (AM)

Oct 2015Jun 2018 · 2 yrs 8 mos · Gurgaon

  • Move the complete architecture to a containerized approach by introducing Docker. It further helps in the CI/CD pipeline & reduces the delivery / Release time by 50%
  • Migrate the international business from .Net, IIS & Oracle SQL to Java, Apache & MySQLWorked as
  • Automation setup for API and Web from scratch
  • Acting tech lead for any customer issue for international hotels
  • Creating multiple dashboards (graphical representation) of application/server-related information like CPU utilization, Heap usage, thread count, and other metrics related to the application.
Root Cause AnalysisBrowserStackTest StrategyDependency ManagementFunctional SpecificationsContinuous Delivery (CD)+7

Xebia group b.v.

Consultant

Mar 2014Oct 2015 · 1 yr 7 mos · Gurgaon, India

  • Grindr – Social media platform specifically for the LGBTQ community. Introduce the performance helps to
  • improve the application efficacy by 3X
  • Beachbody (E-Commerce platform) – Platform servers fitness training courses, and products
Root Cause AnalysisBrowserStackTest StrategyDependency ManagementFunctional SpecificationsContinuous Delivery (CD)+7

Impetus

Senior Engineer

May 2013Mar 2014 · 10 mos · Noida Area, India

  • Functional Automation on Selenium Web Driver(ROBOT Framework)
  • Methodology: Agile Scrum
  • Client: Connecture: Connecture technology helps more marketplaces empower more people to make more-informed decisions about insurance.
  • Responsibilities:
  • Automate the user stories on Robot Framework
  • Update user stories status on JIRA
  • Log defect on JIRA
  • Reporting of Sprints
  • Demo to the client of the completed sprint.
  • Tools: Selenium Web Driver over ROBOT Framework + JIRA
  • OS: Windows 7
BrowserStackTest StrategyFunctional SpecificationsContinuous Delivery (CD)JavaFramework Design+3

Crestech software systems

8 roles

Senior Engineer

May 2012May 2013 · 1 yr

  • SOA Automation with InterGlobe Technologies on TravelPort Applications (OnSite)
  • Travelport is abroad-based business Services Company and a leading provider of critical transaction processing solutions to companies operating in the global travel industry. The company is composed of the global distribution system (GDS) business, that includes the Apollo, Worldspan and Galileo brands, and Airline IT Solutions
  • Responsibilities:
  •  Created a framework using SoapUI Pro for SOAP web services automation
  •  Integrate the SoapUI framework with their existing Travelport Framework which is created using QTP and QC
  •  Automate the different application web services using framework
  •  Execution of Test Suites on different environment
  •  Regress existing bugs on previous builds
  •  Execution of test cases and reporting Bug/ Defect
  • Tools: SoapUI Pro 4.5.1, QTP 11.0 and QC 10.0
  • OS: Windows XP
Test StrategyFramework Design

Sr. Quality Engineer

Nov 2011May 2012 · 6 mos

  • Platform & Skills: SOAPUI , SQL Server, Windows
  • Brief: Vocativ is a Star Management product which is USA based Company. This product is used to share all kind of information/news/social feeds as Item, Article, Story, and Edition on vocativ application or at any social network like Facebook, Twitter, G+, etc. Product is mobile, tablet and web based
  • Responsibilities and contributions:
  • 1. Creating of test cases on the basis of FSD’s
  • 2. Automating the API’s and integrated on the basis of FSD’s
  • 3. Verification that API are exactly on the basis of FSD’s or VD’s or not
  • 4. Execution of API test cases on new environment
  • 5. Regress existing bugs on previous software built
  • 6. Execution of test cases and generating Bug/ Defect Reports

Functional Automation Testing of FCDB (On Site, AXA GS)

Aug 2011Nov 2011 · 3 mos

  • Client: AXA Group Solutions Pvt Ltd.
  • Project:Functional Automation Testing of FCDB (On Site) August 2011 – Ongoing
  • AXA Group Solution, Bangalore: AXA Group Solutions aims to facilitate and accelerate convergence by redefining shared IT solutions and transversal projects. It assumes the role of IT department of the Group and Support functions in Europe.
  • Responsibilities:
  •  Automating the test cases for the application FCDB (Flex Cube Direct Banking)
  •  Execution of flows on new environment
  •  Create new keywords if required and also modification in existing keywords
  •  Regress existing bugs on previous software built
  •  Execution of test cases and generating Bug/ Defect Reports
  • Tools and Technologies:
  • Tool: QTP 11.0 on QTkey and Opkey Framework.
  • OS: Windows XP/Window 7

Software Quality Engineer

Mar 2011Aug 2011 · 5 mos

  • Project Name: Functional Automation of NTR(Network Traffic Redirection)
  • Client: Roamware Inc.
  • Profile:Software Quality Tester
  • Description: Roamware, Inc. is the global leader in voice and data roaming solutions.
  • Network Traffic Redirection allows mobile operators to proactively influence their outbound roamers' choice of mobile networks when roaming, using signaling and OTA-based steering methods based on intelligent, operator-controlled decisions
  • Responsibilities: Maintenance and Implementation, Automating new Test cases on Opkey(In House Framework with WATIR as Web Automation Tool), Execution of flows on new environment.
  • Technology Used: Opkey Framework with WATIR as automation tool.
  • OS: Windows XP
  • Browser: IE-6.

Software Quality Engineer

Jan 2011Mar 2011 · 2 mos

  • Project Name: Functional Automation of Studio Online.
  • Client: Express Knowledge Communication Solution (Express KCS)
  • Profile: Software Quality Tester.
  • Description: Express Knowledge Communication Solutions (EKCS) is a leading provider of creative business process outsourcing services and related consultation.
  • StudioOnline's tools help organizations improve the efficiency of their creative production process. Many common and time-consuming workflow tasks, including preflighting, proof generation, and project routing, can be automated freeing creative staff to undertake more important work.
  • Responsibility: Automating Test Cases and there business flows, Technical Support.
  • Technology: Opkey Framework(In House tool) with Selenium as Automation tool on Ruby language platform.
  • Browser: Mozilla Firefox, IE, Safari.
  • OS: Window XP, Macintosh OSX.

Software Quality Engineer

Dec 2010Jan 2011 · 1 mo

  • Project Name: Functional Automation of RQM(Roaming Quality Monitor)
  • Client: Roamware Inc.
  • Profile:Software Quality Tester
  • Description: Roamware, Inc. is the global leader in voice and data roaming solutions. Roamware’s Roaming Quality Monitor (RQM) application is an integrated and real-time monitoring tool that allows a complete view of network, service and customer performance. The application provides near real-time reports across many Key Performance Indicators (KPIs) covering various aspects of business and network issues, pertaining to roaming.
  • Responsibilities: Techinal Support and Automate Test cases on Opkey(In House Framework with WATIR as Web Automation Tool).
  • Technology Used: Opkey Framework with WATIR as automation tool.

Quality Engineer

Oct 2010Nov 2010 · 1 mo

  • Role: COE team(Center of Excellence), R & D Team, Pre Sales Team, Technical Support Team.
  • Initiatives: PoC of Zoomtra and Yatra application both are travel portal for better tour and travel offers and scheme.
  • Achievement: Got the both project Zoomtra and Yatra for functional automation testing.

Trainee Quality Engineer

Apr 2010Oct 2010 · 6 mos

  • 1. Worked on M-Commerece M-Money project of Comviva.
  • 2. Done PoC (Proof of Concept) for the Company.
  • 3. Also had an Experience work with Dev Team.

Project undertaken indian oil co. ltd

PIPE LINE HEAD OFFICE

Jan 2009Apr 2009 · 3 mos

  • DESCRIPTION Development of a Reminder System that will remind the user about the expiry date of software licenses and other important policies and the same information can be send through auto generated email with a suitable level of confidentiality. The project was made on Asp.net 2005 as front end and MS Access as database.

Project undertaken aptech computer education

Intership

Jun 2007Jul 2007 · 1 mo

  • DESCRIPTION: During Internship, I did the training in Oracle9i . The project report was made on oracle9i ( SQL and Oracle System Architecture)

Education

Liverpool John Moores University

Master of Science - MS — Data Science

Jul 2022Aug 2023

International Institute of Information Technology Bangalore

Executive PG Programme in Data Science — Data Engineering

May 2021Jun 2022

Punjab Technical University

B.Tech — Computer Science Engineering

Jan 2005Jan 2009

STANDARD BOARD/UNIVERISTY YEAR SCHOOL /INSTITUTE PERCENTAGE

Bachelor of Technology (B.Tech.) — Computer Engineering

Jan 2005Jan 2009

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