May 2024 – May 2025 · 1 yr · Bengaluru, Karnataka, India · On-site

• Product Manager | Telecom Industry
• Leading product strategy, technology architecture, and business enablement in the Rakuten Mobile.
• Key responsibilities include:
• Defining milestone & technology roadmaps to align with business goals.
• Driving technology & UI architecture for scalable, high-performance solutions.
• Overseeing application lifecycle management and continuous improvements.
• Translating B2B business needs into impactful product features.
• Ensuring architecture governance and ARB compliance
• Enhancing BSS product features for better efficiency and customer experience.
• Focused on delivering innovation and driving business growth through cutting-edge telecom solutions.

Jul 2022 – Jun 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• Proud to be part of an organization where we create products for a better future for society.
• #Optimism #Rakuten #RakutenSymphony #innovative #initiatives #vision
• Contributions :
• 1. Consistently delivering high-quality products for the RSI Digital platform, resulting in improved user experiences and increased customer satisfaction.
• 2. Successfully managing end-to-end deployment processes, ensuring seamless product launches and minimizing disruptions.
• 3. Implementing effective communication methods, enhancing collaboration, and accelerating problem-solving and knowledge sharing.
• 4. Adhering to project plans, meeting committed delivery timelines, and ensuring the successful completion of projects.
• 5. Contributing to technical discussions, providing insights, and supporting effective project and capacity planning.
• 6. Delivering comprehensive Agile Scrum methodology sessions, empowering business analysts and business units to embrace and implement Agile practices successfully.
• 7. Training & and mentoring interns and developers, enhancing their technical skills and supporting their professional growth. Assisting SMs in managing blockers, optimizing team capacity, & and accurately calculating velocity for efficient project execution.
• 8. Successfully managing a team of 20+ engineers, overseeing various activities, and ensuring the smooth operation and maintenance of the digital platform.

Mar 2022 – Jun 2022 · 3 mos

• Responsibilities :
• Collaborate with a trained & skilled team to develop a granular data exchange platform for Autodesk Products.
• Update the functional test automation pipeline, ensuring efficient & effective testing processes.
• Renew SSL certificates for all services/products on various environments to maintain trust & security for customers & stakeholders.
• Add/update load test scenarios & conduct API testing to assess performance & reliability.
• Create a comprehensive test architecture for Plugins/Tools, ensuring proper testing strategies & frameworks are in place.
• Contributions :
• Contributed to the successful development of a granular data exchange platform for Autodesk Products, enabling efficient data exchange & enhancing the overall user experience.
• Updated the functional test automation pipeline, optimizing testing processes & ensuring reliable & accurate test results.
• Renewed SSL certificates for all services/products across different environments, reinforcing trust & security for customers & stakeholders.
• Added & updated load test scenarios, enabling comprehensive performance testing & identifying areas for improvement.
• Conducted API testing, validating the functionality & integration of APIs, ensuring seamless communication between different system components.
• Created a robust test architecture for Plugins/Tools, establishing a structured approach to testing & ensuring comprehensive test coverage.
• Collaborated effectively with the team, sharing expertise & contributing to the overall success of the project.
• Maintained effective communication with stakeholders, addressing their concerns & incorporating their feedback into the testing processes.
• Provided guidance & support to team members, ensuring a cohesive & collaborative working environment.
• Played a key role in delivering high-quality products & services by ensuring thorough testing & adherence to best practices.

Apr 2019 – Jun 2022 · 3 yrs 2 mos

• Accountable for the Scrum Team’s effectiveness
• Lead the strategy and resolution of highly complex and unique challenges
• Plan, direct, and control the formulate strategic business objectives for the assigned business unit
• Focus Deliverables are
• Schedule and Facilitate Scrum Ceremonies (Tools used JIRA, Confluence, Mural, Poker Planner)
• Communication and collaboration with Leads, Scrum Team, PO & Stakeholders
• Protecting the Team from uncertain requirements and objectives
• Maintain Healthy Backlog (Velocity/Burndown/burnup/backlog)
• Drive Retrospectives
• Team Building and Performance
• Apart from it, contributed to -
• Objectives and Key Results (OKRs) & Key Performance Indicators (KPIs) planning
• Creating strategies then, create and execute corresponding business plans and initiative
• Defining the build process
• Limited Auditing and Cost Estimation along with PO/PM
• Meet & Collab with stakeholders, customers, and leadership as required

Jun 2018 – Jun 2022 · 4 yrs

• Designed and developed an E2E pipeline for Data Ingestion and transformation with my highly skilled team, using the AWS Components (S3, Lamda, KDA, ELK, SQS, CloudWatch, EC2)
• Contributed in Monitoring, Logging(Splunk/ELK) dashboard creation for the data/metrics (worked on creating Custom/System Metrics alerts)
• Responsible for deploying and enhancing system monitoring solutions that will improve the performance and reliability of the Micro Focus Monitoring using Prometheus, Newrelic, Grafana
• Ensured the configuration and accuracy of the monitoring systems for existing infrastructure (over virtual machines /cloud EC2/AMI and network).
• Worked with members of the infrastructure and development teams to gather requirements and design solutions to meet the monitoring needs of new and existing products and services.
• Worked with real-time data Streaming
• Responsible for on-call pager duty for production incidents of 5 vital class-1 services
• Managed Incident Handling, Blameless Postmortem, and Root Cause Analysis (RCA)
• Worked on defining SLI-SLO/Error Budget/Latency/Threshold for Services
• Worked on identifying the MTTR / MTTD / MTBF
• Collaborate and Troubleshooting with the Tools specific L3/L4 Support teams (Splunk / AWS)
• Collaborate with cross-functional stakeholders
• AWS Cost Analytics and downsizing as per requirement.

Sep 2017 – Jun 2018 · 9 mos

Dec 2016 – Sep 2017 · 9 mos · Pune/Pimpri-Chinchwad Area

• Designing the framework for Web Application
• Identifying the test cases for automation
• Creating the executable script using Java in eclipse
• Selenium web driver integration with GIT
• Being a single member in a team, automated all the modules for the application.
• Created generic reports using 'Extent-Reports' which includes detail data of test-case execution, with all functional/Non-function/Regression run details, count & execution time. Plus bug details with screenshots.
• Also, did some continuous integration for it using Jenkins.
• Did Performance testing using J-meter and Security testing using SOAP-UI for the same application.

Jul 2015 – Dec 2016 · 1 yr 5 mos · Pune/Pimpri-Chinchwad Area

• started working in Identity Management domain

Jan 2014 – Jun 2015 · 1 yr 5 mos

• Automation framework design, Creating the test script using the Test-Compete tool in VBScript.
• Execution of the test suites and code optimization as needed.
• Overall responsibility -
• Defect logging, Tacking & Retesting after fix for Sanity, Regression & UAT test cases.
• Test lab management in Quality Center.
• Daily execution consolidating and reporting
• Automation test script preparation using test complete or selenium tool.
• Test data preparation using SQL and selenium scripts
• Browser compatibility testing
• Automation of functional and regression test cases
• Designing strategy for manual test cases for not automated test cases
• Preparing end to end automation testing with the help of framework and preparing various recovery scenarios for it.
• Preparing various combinations of environments required for testing and automating the product.
• Preparing & presenting automation scripts demo's to clients and also preparing user guide documents for project.

Jan 2013 – Dec 2013 · 11 mos

• For the software of Life Science Health care domain
• 1. Manual testing -Test-plan creation, test case writing & executing. Database stored procedure creation, Sanity testing, Functional and Non functional testing.
• Test-case and Defect management, Involved in BBT and WBT.
• 2. Automation, POC of various automation tools, Feasibility checklist of the application for automation. Created Sanity test suites for the product.
• 3. Load and stress testing on the application
• 4. API testing
• 5. Performance testing using the Jmeter

Jul 2012 – Jan 2013 · 6 mos

• Worked on Java, Databases- MYSQL, Stored procedure creation, Servers - LDAP,AD, Linux.
• Worked on Perl scripting.