Shiv Barwar

Business Analyst

Pune, Maharashtra, India4 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Expert in CRM management for educational institutions
Proficient in data visualization and analysis
Strong background in quality assurance and content development

Stackforce AI infers this person is a Data Analyst specializing in EdTech with strong CRM and data management skills.

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Skills

Core Skills

Customer Relationship Management (crm)Data Management & AnalysisQuality AssuranceContent Development

Other Skills

Bloom’s Taxonomy ImplementationBusiness DevelopmentData Cleaning & ValidationData Organization & ReportingData VisualizationDocumentation & ReportingMicrosoft Power BIMultimedia Editing (Camtasia)Office 365Operational CoordinationProcess OptimizationProject ManagementTally ERPTally Prime with GST

About

Currently contributing as a Data Analyst in MIS and Operations at Maharashtra Knowledge Corporation Limited (MKCL), managing CRM for over 1500 Authorized Learning Centers (ALCs) through the Solar platform. Responsibilities include streamlining renewals, ensuring compliance, dispatching rewards, and organizing regional meetings. Supported by extensive experience in analyzing performance and preparing detailed MIS reports. Pursuing a Bachelor of Business Administration in Services Management from Indira Gandhi National Open University, with expected completion in December 2025. Demonstrates strong expertise in data visualization, Tally ERP, and Tally Prime with GST, aligning well with a focus on CRM, operations, and business analysis in education technology.

Experience

4 yrs 1 mo

Total Experience

2 yrs

Average Tenure

3 yrs 3 mos

Current Experience

Maharashtra knowledge corporation limited (mkcl)

2 roles

Data Analyst, MIS & Operations

Jul 2024 – Present · 1 yr 11 mos · Pune, Maharashtra, India · On-site

1. Handled CRM for 1500+ ALCs via MKCL’s Solar platform.
2. Managed renewals, deposits, and document compliance.
3. Dispatched prizes & cheques for MOM exam and Guess the Result program.
4. Verified & approved One DOT 2025 scheme entries.
5. Organized regional meeting with 200+ ALCs.
6. Analyzed ALC performance and prepared MIS reports.

Data VisualizationCustomer Relationship Management (CRM)Data Management & AnalysisOperational CoordinationDocumentation & Reporting

Content Developer and Quality Assurance Intern

Feb 2023 – Jun 2024 · 1 yr 4 mos · Pune, Maharashtra, India · On-site

1. Created simulation & eTest question banks for multiple courses (MS Word, Excel, Data Structures, C, Tally Prime).
2. Did quality checks for MS-CIT, SPL, GDIY, CBSE MOM, and Tally Prime.
3. Designed assignments using Bloom’s Taxonomy and made evaluation sheets.
4. Translated & verified course content in English, Hindi and Marathi.
5. Integrated 1,800+ questions into CDP and fixed errors.
6. Edited educational videos in Camtasia & Filmora with hints and instructions.

Bloom’s Taxonomy ImplementationQuality AssuranceMultimedia Editing (Camtasia)Documentation & ReportingContent Development