Shivam Jaiswal

CEO

New Delhi, Delhi, India6 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Achieved 25% increase in reporting efficiency.
Led initiatives to enhance client engagement.
Implemented comprehensive driver safety programs.

Stackforce AI infers this person is a Risk Management and Logistics professional with strong operational and client engagement skills.

Contact

Skills

Core Skills

Project ManagementClient EngagementLogistics ManagementSafety OperationsOperations ManagementClient ServicesClaims ManagementFinancial Operations

Other Skills

Accident ClaimsAccident InvestigationAnalytical SkillsAnalyticsB2B2CBuilding Leadership TeamsBusiness PlanningBusiness StrategyClaims ProcessingClient CoordinationClient Relationship ManagementClient RequirementsCommercial AwarenessCommunicationComputer Network Operations

About

Chola MS Risk Services Limited benefits from expertise in risk analysis and stakeholder collaboration. As Regional Team Lead, they en hance client engagement through comprehensive reporting and foster strong relationships to improve project outcomes. Analytical skills drive process improvements, such as a 25% increase in reporting efficiency. With a BA in English Literature and a Mechanical Engineering Diploma, they leverage diverse educational foundations to approach challenges analytically and communicate effectively. Motivated by a commitment to safety and operational excellence, they aim to create impactful solutions in risk management and client satisfaction.

Experience

6 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 10 mos

Current Experience

Chola ms risk services limited (cmsrs)

2 roles

Regional Team Lead

Promoted

Apr 2025 – Present · 1 yr 2 mos · On-site

Led the West team at Chola MS Risk Services Limited, ensuring seamless project coordination with clients.
Developed and shared comprehensive reports and dashboards, enhancing client understanding and engagement.
Fostered strong relationships with stakeholders, resulting in improved project outcomes and client satisfaction.
Utilized analytical skills to streamline reporting processes, increasing efficiency by 25%.

Excel DashboardsProject Portfolio ManagementClient CoordinationAnalytical SkillsProject ManagementClient Engagement

Logistics Safety Officer

Jul 2023 – Mar 2025 · 1 yr 8 mos · On-site

Client - Hindustan Unilever limited
1. Defensive Driving Training for Both LMV and HMV Vehicles
2. Drivers Counseling on GPS Violations
3. GPS tracking and Drivers Behaviour Observation
4. Give the solution for driver's Issues and Problems on the Road
5. Briefing and De-briefing of Driver
6. Vehicle Safety Check
7. Toolbox Talk Meeting
8. Route Survey
9. Accident Investigation
10. Daily Report
11. Monthly Report

Defensive DrivingGPS TrackingAccident InvestigationVehicle Safety CheckLogistics ManagementSafety Operations

Fixigo

Senior Operation executive

Oct 2021 – Jun 2023 · 1 yr 8 mos · New Delhi, Delhi, India · On-site

Experienced in managing end-to-end operations with a focus on client relationship management, seamless coordination between workshops, and efficient claims processing. Skilled in ensuring client satisfaction by addressing their needs, resolving issues promptly, and streamlining the inspection and claims workflow. Strong background in liaising with cross-functional teams to optimize service delivery, improve process efficiency, and uphold the highest quality standards in operations.

Client Relationship ManagementClaims ProcessingProcess EfficiencyOperations ManagementClient Services

Bajaj allianz general insurance

Junior Officer

Jan 2021 – Oct 2021 · 9 mos · Kanpur, Uttar Pradesh, India

| Reimbursement Claims | Workshop Coordination | Payment Processing
Detail-oriented Junior Officer with expertise in processing reimbursement claims, coordinating with workshops and surveyors, and ensuring accurate payments through NEFT, RTGS, and IMPS. Proficient in cross-checking files and verifying payment details to maintain accuracy and compliance. Skilled in managing end-to-end reimbursement processes while facilitating smooth communication between internal and external stakeholders for timely claim resolution and payment.

Reimbursement ClaimsPayment ProcessingWorkshop CoordinationClaims ManagementFinancial Operations