Shivani Singh

CEO

Mumbai, Maharashtra, India4 yrs 9 mos experience
AI Enabled

Key Highlights

  • Expert in transforming customer challenges into tech-driven solutions.
  • Strong background in advertising and design enhances creative problem-solving.
  • Proven ability to build lasting client relationships and improve experiences.
Stackforce AI infers this person is a versatile marketing and content specialist with a strong focus on digital engagement and brand strategy.

Contact

Skills

Core Skills

Account ManagementClient Relationship ManagementContent CreationMarket ResearchContent DevelopmentBrand StrategyCreative DirectionSocial Media StrategyResearch SkillsContent ManagementContent Strategy

Other Skills

Restaurant Partner Acquisition & ResearchBusiness Consultation & StrategyProduct ImplementationAd Sales & RenewalsBackend Process ManagementMedia ProductionVendor ManagementBudgetingAnalyzing competitionBrand Strategy DevelopmentCreative PlanningDesigning graphicsPosting and monitoring trafficData sortingWriting

About

I love turning everyday customer challenges into simple, tech-driven solutions. I work with people and businesses to understand their needs, improve experiences, and help them build lasting habits with the products they use. With a background in advertising and design, I bring a “pitch-perfect” mindset that helps me solve problems creatively, communicate value clearly, and make technology feel intuitive and effortless for the people who rely on it.

Experience

4 yrs 9 mos
Total Experience
1 yr 9 mos
Average Tenure
5 mos
Current Experience

Apple

Technical Specialist

Dec 2025Present · 5 mos · Mumbai, Maharashtra, India · On-site

Swiggy

Account Manager

Jun 2025Nov 2025 · 5 mos · Hyderabad · On-site

  • Restaurant Partner Acquisition & Research: Identifying, evaluating, and onboarding new restaurants to expand Swiggy Dineout’s network.
  • Business Consultation & Strategy: Advising partners on revenue growth, marketing campaigns, and operational improvements tailored to their needs.
  • Account Management: Conducting daily, weekly, and monthly check-ins to resolve issues, provide training, and ensure smooth operations.
  • Product Implementation: Introducing new Swiggy Dineout products and coordinating with the tech team for seamless installation and adoption.
  • Client Relationship Management: Building strong relationships with restaurant stakeholders to drive trust, satisfaction, and long-term collaboration.
  • Ad Sales & Renewals: Pitching, acquiring, and renewing advertisement campaigns to boost partner visibility and sales.
  • Backend Process Management: Handling all operational and backend processes to ensure efficiency and accuracy across accounts.
Restaurant Partner Acquisition & ResearchBusiness Consultation & StrategyAccount ManagementProduct ImplementationClient Relationship ManagementAd Sales & Renewals+1

Show up

Content Specialist

Nov 2024May 2025 · 6 mos · Hyderabad, Telangana, India · Remote

Content Creation

Project management institute

Graphic Designer

Nov 2024Nov 2024 · 0 mo · Pune, Maharashtra, India · Remote

T-hub

Marketing Intern

Jun 2024Jul 2024 · 1 mo · Hyderabad, Telangana, India · On-site

  • 1. Conducted market research and trend analysis to inform marketing strategies.
  • 2. Created content across various formats (audio, video, text, graphics) for startup growth.
  • 3. Developed compelling narratives through media content (founder talks, podcasts, impact stories, etc.) as per T-Hub requirement.
  • 4. Coordinated with vendors for deliverables, edits, feedback, and project objectives.
  • 5. Facilitated communication between T-Hub, vendors, and startups for efficient project execution.
  • 6. Assisted in creating briefings and strategic suggestions for the creative team.
  • 7. Helped determine the ideal media mix and support marketing campaigns.
  • 8. Monitored & evaluated campaign performances
  • 9. Developed skills in content development, media production, vendor management, and budgeting.
  • 10. Contributed to fostering startup innovation ecosystems through effective marketing efforts.
Market ResearchContent DevelopmentMedia ProductionVendor ManagementBudgeting

Ogilvy

Account Planning Intern

May 2023Jul 2023 · 2 mos · Mumbai, Maharashtra, India · On-site

  • Analyzed the competition and communication strategies of major brands like SebaMed, Saffola, ORS, Zandu Pancharishtha, Zandu Chyawanprash, and Nimyle, and categories like Trends in Heathcare, Ayurveda, Modern ayurveda and uprising products and services.
  • Supported market research for these brands by conducting thorough research and in-depth interviews.
  • Contributed to brand strategy development and improvements for all the mentioned brands. This included diving deep into consumer insights, brand claims, target audience identification, and communication strategies to help with repositioning and reforming the brand identity.
Analyzing competitionMarket ResearchBrand Strategy DevelopmentBrand Strategy

Flame kurukshetra

Student Volunteer

Dec 2022Jan 2023 · 1 mo · Pune, Maharashtra, India · On-site

Needl.ai

Database Specialist

Nov 2022Dec 2022 · 1 mo · India

Data sorting

Flame university

Research Assistant- Design & Marketing

Jun 2022Dec 2022 · 6 mos · Pune, Maharashtra, India

  • Working on research papers with Prof. Dr. Suniti Vadalkar & Prof. Dr. Gitesh Chavan in the field of Design and Marketing.
WritingMarket ResearchResearch Skills

Lenesthospital

Graphic Designer

May 2022Jun 2022 · 1 mo · Mumbai, Maharashtra, India

Content StrategyClient ServicesSocial Media Strategy

Market shapers

Content Manager

Jun 2020Sep 2022 · 2 yrs 3 mos · India, Jakarta

  • Managing and leading the content team and extend my help and support to the SEO team as well as manage the communications. A few of my works can be seen on this site:-
Managing content teamSEO supportCommunications managementContent Management

The explode

Web Content Writer

May 2020Jun 2020 · 1 mo · India

  • Writing Product reviews for gym equipment (amazon affiliated).
Designing graphicsPosting and monitoring trafficSocial Media Strategy

The crimson cape

Creative Director

May 2020May 2020 · 0 mo · India

  • Writing captions and coordinating with designers for posting on Instagram, Facebook, Twitter, Linkedin, Youtube, etc. Posting and monitoring traffic for the same.
Research Skills

Zen_u_psychologist

Social Media Manager

Mar 2020Nov 2020 · 8 mos · India

  • Designing graphics for posting on Instagram, Facebook, Twitter, Linkedin, Youtube, etc. Posting and monitoring traffic for the same.
Content StrategyGraphic ArtsMarketing

Smita investments

Social Media Manager

Jan 2020Apr 2023 · 3 yrs 3 mos · India

  • Designing graphics for posting on Instagram, Facebook, Twitter, Linkedin, Youtube, etc. Posting and monitoring traffic for the same.
Designing graphicsPosting and monitoring trafficSocial Media Strategy

Lenesthospital

Social Media Manager

Jan 2020Feb 2020 · 1 mo · India

  • Designing graphics for posting on Instagram, Facebook, Twitter, Linkedin, Youtube, etc. Posting and monitoring traffic for the same.
Content StrategyGraphic ArtsMarketing

Silai by sangita singh

Creative Director

Aug 2019Jul 2023 · 3 yrs 11 mos · India

  • Creative planning in the fashion field
Creative PlanningCreative Direction

Ryan international group of institutions

2 roles

Young director/Volunteer

Jun 2017Jun 2019 · 2 yrs · Mumbai, Maharashtra, India · On-site

  • - Assisted the directors to shoot bulletins with students during the BBN course (YJ)
Designing graphicsPosting and monitoring trafficSocial Media Strategy

Young Jourknow

May 2016May 2019 · 3 yrs · Mumbai, Maharashtra, India · On-site

  • - Took interviews on events of notable celebrities, famous personalities, foreign ambassadors and students for bulletin.
Conceptual PlanningFilm DirectionCreative Direction

Education

FLAME University

PGDM (BBA -Communication Management) — Marketing

Aug 2024Apr 2025

FLAME University

Bachelor of Business Administration - BBA — Communication Management

Jan 2021Jan 2025

Bhartiya Vidya Bhavans Sardar Patel Institute of Technology Munshi Nagar Andheri Mumbai

High School gra — Arts

Jan 2019Jan 2021

Ryan International School, Malad West, Mumbai

Matriculation

Apr 2008Apr 2019

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