Apr 2021 – Mar 2022 · 11 mos

• Synchronized with third-party vendors (AMC) to draw reports; tracked the progress of orders placed for the appraisal report and resolved appraisal inquiries.
• Streamlined the valuation process for loan files; complied with FNMA guidelines.
• Robust understanding of the relevance and effectiveness of valuations of the loan’s
• collateral process.
• Created ad hoc reports and weekly/monthly reports for the team; navigated the
• quality checking of files worked upon by new joiners.
• Conducted knowledge-sharing sessions and niche-specific internal training for
• freshers.
• Coordinated with the lender to track the payoff statement.
• Resolved issues raised by US underwriters, loan rangers, closers and the Indian closing
• team.

Oct 2019 – Mar 2021 · 1 yr 5 mos · Mumbai, Maharashtra, India

• Liaised with clients to identify their requirements.
• Understood brand briefs and developed a refined communication structure for it.

Mar 2019 – Oct 2019 · 7 mos · Mumbai, Maharashtra, India

• Recruited marketing specialists and directed the brand image.
• Assigned for anchoring promotional events like movie promotions, etc.

Jul 2018 – Dec 2018 · 5 mos · Mumbai, Maharashtra, India

• JUL 2018 – DEC 2018
• Piloted store operations and visual merchandising.
• Maintained strong customer relationships and consistently achieved sales targets.