Shubham Gupta

Program Manager

Bengaluru, Karnataka, India6 yrs 2 mos experience

AI Enabled

Key Highlights

Over 6 years of experience in Category Management and Business Operations.
Led Pan-India home services operations at NoBroker Technologies.
Expert in program management and vendor lifecycle management.

Stackforce AI infers this person is a skilled professional in Home Services and Operations Management.

Contact

Skills

Core Skills

Program ManagementVendor ManagementCategory ManagementBusiness GrowthOperations ManagementBusiness DevelopmentAgricultural Production

Other Skills

Vendor lifecycle managementPerformance analyticsAI bot solutionsSOPs developmentTrainingBTL marketing campaignsService visibilityCustomer engagementHome cleaning servicesCross-functional CollaborationsCustomer ExperienceKey Performance IndicatorsProcess ImprovementOperationsService Quality

About

Hello! I am Shubham, a seasoned professional with over 6 years of experience in Category Management, Business Operations, and Program Management across diverse industries including Home Services, Agriculture, and Manufacturing. My journey has equipped me with a robust skill set in managing complex operational frameworks and driving strategic initiatives that enhance service delivery and optimize partner ecosystems. I thrive in fast-paced environments and am passionate about leveraging data-driven strategies to achieve exceptional customer experiences. In my most recent role as Regional Category Manager at NoBroker Technologies, I successfully led Pan-India home services operations, ensuring seamless service delivery across multiple cities. My expertise lies in program management, vendor lifecycle management, and performance analytics, which have enabled me to build strong vendor ecosystems and achieve significant operational excellence. I am adept at collaborating with cross-functional teams to implement process automations and enhance operational workflows, ultimately driving business growth and expansion.

Experience

6 yrs 2 mos

Total Experience

1 yr 5 mos

Average Tenure

4 mos

Current Experience

Pronto

Program Manager

Jan 2026 – Present · 4 mos · Bangalore Urban, Karnataka, India

Nobroker.com

3 roles

Regional Category Manager | Home Services

Promoted

Jul 2024 – Aug 2025 · 1 yr 1 mo

Headed PAN India operations for NoBroker PEC services.
Implemented AI bot solutions that streamlined processes, resulting in increased efficiency.
SOPs development and training.
Vendor life-cycle management.

Vendor lifecycle managementPerformance analyticsAI bot solutionsSOPs developmentTrainingProgram Management+1

Senior Category Manager | Home Services

Jul 2023 – Jun 2024 · 11 mos

Developed and implemented BTL marketing campaigns that increased service visibility and customer engagement.
Managed home cleaning services at NoBroker.com, driving significant growth and brand awareness.

BTL marketing campaignsService visibilityCustomer engagementHome cleaning servicesCategory ManagementBusiness Growth