Jun 2020 – Jun 2021 · 1 yr

• 1. Contributed in the development of the CRM application for one of the biggest European Insurance firms and helped to identify business challenges and contributed to client deliverables by refining, analyzing, and structuring relevant data.
• 2. My responsibilities included working on Customizations & Configurations which included Plug-Ins, Workflows, Custom Workflows, Business Rules, Web Resources and XRM Tool-Box.
• 3. I also worked on User Stories which helped me in Extending the capabilities of the CRM Application through the creation of new Entities, Forms, Workflows, Custom Ribbon, Dashboards and Reports(SQL Server Suite SSRS).
• 4. On the job I also gained experience in preparing documentation, requirement gathering from client and worked on solution deployment process which included moving the solutions from Dev Environment to Client test and UAT environment.

Jun 2019 – Jun 2020 · 1 yr

• Microsoft Dot Net Developer Trainee - I was responsible for developing a Customer Management System (CMS) using technologies such as ASP.Net, MVC, Web API, Linq, Entity Framework and WCF. The training also consisted of modules on internet tools such as HTML, CSS, JavaScript, Angular and Database System such as SQL Server.
• Microsoft Dynamics 365 CRM Trainee - Undergone an online Microsoft Dynamics 365 CRM Training which included hands-on sessions on Planning Environments and Managing Entities, Managing User Experience Design and Implementing Security, Creating and Managing Processes, Platform Integration, Solutions Deployment, and Testing.

Feb 2019 – May 2019 · 3 mos · Gurgaon, India

• Shubrodeep's key responsibilities involved benchmarking performance across all online channels, methodical performance analysis to influence/support campaign strategies, reporting on key metrics, analyzing and interpreting trends.
• Shubrodeep also worked alongside client, content and design team to meet brief demands by categorizing and bucketing digital footprint.
• As a member of the pitching crew, Shubrodeep had assisted in converting projects into full-time retainers for brands like Fabindia, Hero Eco, Modicare.
• Furthermore, he was responsible for summarising client briefs along with KPI setting and timeline mapping.

Jul 2018 – Nov 2018 · 4 mos · Gurugram, Haryana, India

• As an intern, Shubrodeep's key responsibilities involved executing campaigns and posts on social media channels and extracting insights for developing reports and tracking performance.
• Shubrodeep performed social media listening using Crimson Hexagon and executed community management for brands like Smartron and GrubShub.
• Shubrodeep was given the responsibility of handling the social media channels for FDCI's India Fashion Week 2018 and generated dossiers and media performance reports.

Jun 2018 – Jul 2018 · 1 mo · Rishikesh

• Shubrodeep was given the opportunity to successfully skin a dynamic and responsive website for an International Yoga Retreat and Training Centre by implementing the basic UI/UX principles and adapting custom solutions.
• He was responsible for analyzing and diagnosing the performance of the website while optimizing the refresh speed of the website.

Sep 2017 – May 2019 · 1 yr 8 mos · Dehra Dun, Uttarakhand, India

• Shubrodeep was responsible for producing SEO friendly technical content which involved Articles, Blogs, Tutorials, Documentations on various technologies such as Google APIs, Web Development, Automation, and Database Management. Till date, he has more than 600 successful published articles that have helped the company to increase organic website views exponentially.
• Shubrodeep's day to day responsibilities included researching on topics, conducted simple keyword research using SEO guidelines and ensuring SEO compatibility of the content with the right use of keywords.
• He developed unique and engaging headlines and body for the content pieces and prepared well-structured drafts using the content management system.

Apr 2016 – Jun 2016 · 2 mos · Mumbai Metropolitan Region