Siddharth Snehal

Operations Associate

Bengaluru, Karnataka, India3 yrs 2 mos experience

Key Highlights

Expert in transforming businesses from paper to digital.
Proven track record in client success and retention.
Skilled in optimizing B2B website user experiences.

Stackforce AI infers this person is a SaaS Implementation Specialist with expertise in client relations and digital strategy.

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Skills

Core Skills

Client RelationsDigital StrategyAccount ManagementCustomer RetentionBusiness Development

Other Skills

CommunicationConsultingCreative StrategyCross-team CollaborationCustomer Relationship Management (CRM)Customer ServiceData MigrationEnglishLead GenerationMarket Acquisition StrategiesMarket SegmentationMicrosoft ExcelProblem SolvingSalesSoftware as a Service (SaaS)

About

Implementation Manager at WizCommerce, transforming businesses from paper to pixels. Helping clients streamline their wholesale and manufacturing operations, set up sales systems, and build websites that actually sell. Before this, as an Implementation Consultant at DotPe, I turned SAAS solutions into client success stories. From account management to digital strategies, I helped businesses grow and clients stay happy

Experience

3 yrs 2 mos

Total Experience

1 yr 11 mos

Average Tenure

1 yr 3 mos

Current Experience

Wizcommerce

Implementation Manager

Mar 2025 – Present · 1 yr 3 mos · Bengaluru, Karnataka, India · On-site

Collaborate with clients to understand their business objectives and develop strategies for implementation.
Lead data migration, ensuring smooth and accurate upload of business data onto the platform.
Assist clients in building and customizing their B2B websites to optimize user experience.
Manage weekly client meetings to track progress, resolve issues, and ensure timely delivery.
Work with cross-functional teams to quickly resolve client issues, ensuring exceptional support.
Support clients through every stage of the onboarding process, from setup to post-launch.

Client RelationsDigital StrategyWebsite BuildingCross-team CollaborationCustomer Relationship Management (CRM)

Dotpe

Implementation Consultant

Apr 2023 – Mar 2025 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Lead software implementation for a SaaS company, ensuring smooth integration into clients’ operations.
Address user queries swiftly, maintaining strong client relationships and satisfaction.
Develop and implement client retention strategies to build trust and ensure long-term product reliability.

Account ManagementCustomer RetentionDigital StrategyCustomer Service

Kapture cx

Business Solutions Consultant

Jul 2022 – Jan 2023 · 6 mos · Bengaluru, Karnataka, India

Conducted market segmentation analysis to uncover new business opportunities, driving significant expansion of the customer base.
Developed and executed targeted market acquisition strategies, yielding positive business growth and development results.

Market SegmentationBusiness DevelopmentMarket Acquisition Strategies