Simran Kaur Khera

Customer Success Manager

Delhi, India7 yrs 4 mos experience

Key Highlights

  • Expert in Customer Success and Account Management
  • Strong background in SaaS and CRM solutions
  • Passionate about skill development and customer engagement
Stackforce AI infers this person is a Customer Success Specialist in the SaaS industry.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementSkill DevelopmentCommunicationSales

Other Skills

Operations ManagementCustomer Relationship Management (CRM)Email ClientsSoftware as a Service (SaaS)Strategic CommunicationsSales ProspectingLead GenerationActive ListeningMicrosoft PowerPointCustomer RetentionMicrosoft OutlookCustomer ExperienceCSMNet Promoter ScoreNetworking

About

I’m all about people, problem-solving, and a little bit of creative flair! As a Customer Success Specialist, I help businesses unlock value while keeping things engaging and personal. I love meaningful conversations—whether it’s guiding customers, brainstorming fresh ideas, or adding a personal touch to every interaction. A fun-loving gifter with a knack for creativity, I’m always exploring new passions—right now, it’s yoga and cooking! A natural learner and a firm believer in adaptability, I bring enthusiasm and a dash of creativity to everything I do. Let’s connect and make success a little more fun!

Experience

7 yrs 4 mos
Total Experience
2 yrs 5 mos
Average Tenure
1 yr 4 mos
Current Experience

Confluent

Customer Success Specialist

Jan 2025Present · 1 yr 4 mos

India seed ventures

Customer Success Manager

Jan 2025Present · 1 yr 4 mos · Bangalore Urban, Karnataka, India

Oracle

2 roles

Senior Account Manager

Sep 2023May 2024 · 8 mos

Operations ManagementCustomer Relationship Management (CRM)Email ClientsSoftware as a Service (SaaS)Strategic CommunicationsSales Prospecting+41

Sr. Business Development Consultant

Jul 2021Sep 2023 · 2 yrs 2 mos

Customer Relationship Management (CRM)Email ClientsSoftware as a Service (SaaS)Skill DevelopmentLead GenerationActive Listening+22

Uable

Life Skills Facilitator

Oct 2020Mar 2021 · 5 mos · India

Skill DevelopmentStartup EnvironmentsActive ListeningEarly Stage CompaniesMicrosoft PowerPointSkilled Multi-tasker+1

Maxfort school

French Facilitator

Apr 2020Jul 2021 · 1 yr 3 mos · India

Operations ManagementSkill DevelopmentinnovationActive ListeningMicrosoft PowerPointSkilled Multi-tasker+7

Gigatronics india private limited

Account Executive ( Pre-sales and Marketing)

May 2018Jul 2021 · 3 yrs 2 mos · Greater Delhi Area

Operations ManagementCustomer Relationship Management (CRM)Email ClientsStrategic CommunicationsSkill DevelopmentLead Generation+30

Education

Sri Guru Gobind Singh College Of Commerce

Economics Honors — Economics

Jan 2015Jan 2018

Alliance française de Delhi

Diploma — French Language and Literature

Jan 2015Jan 2017

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