Smriti Nanda — Product Manager
I'm a Product Manager at Sprinklr with 9 years of diverse experience spanning product management, consulting, and software development. I specialize in defining product strategy, driving scalable growth, and bringing AI-powered SaaS products to market. Currently, I’m spearheading the outbound product strategy for Sprinklr’s AI-powered VoC product. I thrive in complex, often ambiguous environments and can work effectively with limited direction. My journey into product started with hands-on martech experience at Tata Group, where I led social media marketing and used platforms like Brandwatch, Meltwater, and Talkwalker. That hands-on industry experience gave me a deep understanding of the social and CX space, insight that I now use to build better tools for enterprise customers at Sprinklr. From content to code, from feedback to features - I’ve worked across the stack to build products that solve the right problems and deliver measurable impact. I enjoy working at the intersection of AI, analytics, and customer experience, and building tools that help businesses grow by listening smarter and acting faster.
Stackforce AI infers this person is a Product Manager in the SaaS and MarTech industry.
Location: Gurugram, Haryana, India
Experience: 9 yrs 5 mos
Skills
- Product Management
- Product Strategy
- Strategic Consulting
- Customer Success
- Social Marketing
- Digital Strategy
- Marketing Campaigns
Career Highlights
- 9 years of experience in product management and consulting.
- Expert in AI-powered SaaS product strategy.
- Proven track record in driving scalable growth.
Work Experience
Sprinklr
Product Manager (2 yrs 6 mos)
Lead Product Consultant (7 mos)
Product Consultant (1 yr 7 mos)
Tata Consultancy Services
Social Media Manager (2 yrs 2 mos)
Indibrain Technologies
Associate (Digital Marketing and Content) (8 mos)
Nucleus Software Exports Limited
Software Engineer (1 yr 11 mos)
Education
Post Graduate Program in Management (PGPM) at Great Lakes Institute of Management
Bachelor of Technology (BTech) at Vellore Institute of Technology