Snehangshu Chakraborty

Software Engineer

Chennai, Tamil Nadu, India7 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in building mobile and web applications.
Strong background in operational excellence and software engineering.
Aspiring product manager with a passion for sustainable products.

Stackforce AI infers this person is a Software Engineer with a focus on operational excellence in a B2C SaaS environment.

Contact

snehangshuchakraborty@amazon.com +916381762662 LinkedIn

Skills

Core Skills

Software DevelopmentJavaDatabase ManagementBusiness DevelopmentMarketing

Other Skills

API DevelopmentAlgorithmsBig Data AnalyticsCC#C++Cascading Style Sheets (CSS)Community BuildingContent CreationData AnalysisData StructuresDatabase Management System (DBMS)DebuggingDeep LearningDevOps

About

Graduated from PKIET -Karaikal (Pondicherry University) majoring in CSE with an intermediate background in Retails and E-commerce, extremely passionate about building sustainable products, with major expertise in building mobile & web applications using Java and related technologies, currently associated with a product based firm in an engineering role and aspire to move to Product Management few years down the line.

Experience

7 yrs 11 mos

Total Experience

2 yrs 7 mos

Average Tenure

6 yrs 1 mo

Current Experience

Amazon

3 roles

Senior Application Engineer

Promoted

Dec 2024 – Present · 1 yr 6 mos

Application Engineer - 3

Apr 2022 – Dec 2024 · 2 yrs 8 mos

Contribute to design and development of operational tools using software engineering best practices.
Participate and planning of Operational Excellence goals for the team & share the same with Leadership team
Work with the development teams of KEP & P2K to establish and improve service support.
Create and interpret metrics that measure operational success and service performance and build tools using best software engineering practices to support the same.
Triage product or system related isssues & debug/track/resolve by analyzing the sources of issues and the impact or hardware, network or service operations and quality
write small scale product or system development code to solve customer pain points

Software Engineering Best PracticesOperational ExcellenceService SupportMetrics InterpretationDebuggingSmall Scale Product Development+2

Application Engineer - 2

May 2020 – Jan 2023 · 2 yrs 8 mos

Part of the Kindle EPX team that is working on refining Publisher Experience.
Troubleshooting and resolving issues across KEP, P2K by performing minor code-fixes as and when required.
Maintaining all the critical Hosts and Services of Production and other lower environments, in case of any issues being reported, analyzing the root cause with the given data, and proposing/performing workaround to address the same via suitable monitor config/code changes.

TroubleshootingRoot Cause AnalysisProduction MaintenanceSoftware DevelopmentJava

Tata consultancy services

Assistant System Engineer

Nov 2018 – May 2020 · 1 yr 6 mos

Part of a production support team that is supporting Foods Business applications of M&S and parallelly worked in DevOps enviornment for an Ordering Application of M&S, where my major contributions included streamlining SQL queries for the batch and creating automated services using Spring Boot to maintain and ensure application stability.
Handling technical requests filed by end-users/M&S Business users of various Foods Applications
In case of any issues with the products, quickly analyzing the available data to find the root cause of the problem and either develop a solution or work with relevant engineering team members, all the while providing users with progress updates.

SQLSpring BootProduction SupportDevOpsSoftware DevelopmentDatabase Management

Bolo

Category Manager

Jul 2018 – Nov 2018 · 4 mos · India

Working along with the founding team to create a video based Q&A platform with 1-minute video answers for all the queries.
Building a community of content creators, working with low-cost campaigns to promote Bolo at various social platforms
Formulate, direct and coordinate marketing activities and policies to promote Bolo app, and working with advertising and promotion managers for the same.
Direct the hiring, training, and performance evaluations of Interns and oversee their daily activities.

Marketing ActivitiesCommunity BuildingContent CreationBusiness DevelopmentMarketing

Unacademy

3 roles

Topology Creation (Intern)

Sep 2017 – Oct 2017 · 1 mo

Assisted Associate Product Manager (Unacademy) and CTO (Unacademy) in designing the existing category of Programming and Computer Science at Unacademy

Content Developer-Science

Sep 2017 – Oct 2017 · 1 mo

Created and managed the courses under Science and Technology section of Lifelong Learning Category of Unacademy. Developed a Course on “Everyday Trivia” on 01/09/17 which received 1000+ views within two weeks post publishing along with a cumulative rating of 4.9/5.0 till date.

Business Development Intern

Jul 2017 – Aug 2017 · 1 mo

Worked on different modules of company projects and lead generation & conversions. Helped Unacademy bring 21 new educators to the platform and ensuring good quality content by these educators. Designed the existing category of Programming Languages and Web development at Unacademy.