Dec 2021 – Jul 2024 · 2 yrs 7 mos · Gurugram, Haryana, India

• Designed and delivered employee development programs, building succession plans for leadership roles.
• Led organization development interventions to align workforce capability with growth strategy.
• Drove change management initiatives during process and policy transitions
• Partnered with business leaders to address capability gaps through targeted training interventions.
• Guided mid-senior employees on critical workforce issues and managing under-performing teams
• Streamlined annual performance reviews and career development planning.
• Implemented employee engagement surveys and action plans, improving retention rates.

Feb 2020 – Dec 2021 · 1 yr 10 mos · Delhi, India

• Managed the Performance Management System and conducted organization- wide training workshops
• Strengthened organizational capability by implementing talent management and training frameworks.
• Managed change initiatives during restructuring, ensuring smooth transition and employee adoption
• Facilitated OD programs to build leadership competencies and foster cultural alignment.
• Designed, developed, and implemented Talent Management strategy that included training frameworks for leadership and high-potential employees, collaborating with managers on Talent Identification, Review, and Succession Planning

May 2019 – Jan 2020 · 8 mos · Delhi, India

• Established organizational structure, HR processes, and L&D strategy for India operations.
• Developed a People Development Strategy on workforce training, succession planning, skills assessment, and talent management
• Launched leadership and workforce learning programs with a focus on capability assessment and reskilling
• Designed OD initiatives to support business transformation and enhance collaboration.
• Led change management programs to integrate new systems and policies smoothly across teams

Mar 2017 – May 2019 · 2 yrs 2 mos · Gurgaon, India

• Strengthened succession planning and rolled out Leadership Development Programs.
• Implemented OD frameworks to streamline reporting structures.
• Championed change management during technology adoption.
• Led change management efforts, building awareness of new processes through training and communication plans.
• Rolled out competency-based training programs, closing critical skill gaps across functions.
• Developed HR dashboards and analytics reports, enabling leadership to make data-driven workforce decisions

Jan 2013 – Oct 2016 · 3 yrs 9 mos · New Delhi Area, India

• Partnered with Ernst & Young to drive the organizational transformation journey, enabling a more dynamic and future-ready workplace.
• Designed, delivered, and evaluated learning and development programs across all staff levels.
• Implemented and managed the Learning Management System (LMS) to ensure seamless training delivery.
• Led the Performance Management cycle within defined timelines and developed a robust HR Performance Management System.
• Designed and executed career development frameworks and succession planning for critical roles, aligning them with strategic business goals.
• Redesigned HR policies and organizational structure to support business transition, incorporating the use of psychometric tools for talent decisions.
• Strengthened employee engagement and communication through multiple channels, including company-wide meetings, feedback mechanisms, employee satisfaction surveys, newsletters, and one-on-one interactions.

Sep 2010 – Sep 2011 · 1 yr · Gurgaon, India

• Expertise in managing end-to-end HR functions, including Learning & Development, Employee Engagement, Surveys & Feedback, Performance Management, Talent Management, and Employee Relations.

Oct 2007 – Mar 2010 · 2 yrs 5 mos · Gurgaon, India

• Designed and managed the annual training calendar, incorporating feedback from programs to enhance effectiveness.
• Developed e-learning modules, career development plans, and experiential workshops to support employee growth.
• Implemented diverse learning methods such as coaching, mentoring, job rotations, job shadowing, and online training.
• Built coaching capabilities for leaders and managers to strengthen organizational leadership effectiveness.

Nov 2003 – Sep 2007 · 3 yrs 10 mos · Rohtak

• Defined roles and responsibilities across organizational positions to ensure role clarity and alignment.
• Designed and managed employee surveys to capture insights and drive continuous improvement.
• Developed comprehensive training plans and annual learning calendars.
• Led Talent Management initiatives, provided Organization Development (OD) support, and conducted competency mapping to strengthen workforce capabilities.