Jan 2023 – Jun 2025 · 2 yrs 5 mos · On-site

• Spearheaded operations across Chennai by managing a team of over 700 members across multiple hubs, achieving an impressive on-time delivery rate of 99.9% while enhancing overall service quality.
• Orchestrated a comprehensive change management initiative that integrated Control Management and Risk Mitigation strategies, resulting in improved operational efficiency across all engagement levels.
• Directed the planning and execution of task-specific strategies for major clients that consistently met turnaround time (TAT) goals while maintaining the highest service levels in the industry.
• Implemented a 'War on Waste' program that identified inefficiencies within processes, leading to significant productivity improvements and cost savings across operational hubs ranging from 38K to 200K sq ft.
• Skills: Program Management, Risk Mitigation Strategies, Change Management

Jan 2016 – Aug 2017 · 1 yr 7 mos

• Spearheaded and mentored customized training for upskilling to more than 1300+ personnel spanning a wide range of subjects
• Orchestrated multi-faceted Ops Risk Awareness Campaigns with focus on compliance training and real-world threat scenarios; led to a 50% drop in internal security breaches annually
• Executed comprehensive network maintenance plans using Enterprise IT Management tools, enhancing system uptimeby 25% and reducing critical outages by 40% over a 6-month period.

Dec 2014 – Dec 2015 · 1 yr

• As Aeronautical Engineer planned and programmed daily operational tasking to maintain Aircraft worth $68Mwith a team of 150 cross functional professionals by monitoring, streamlining operations and keeping goal-oriented approach.

Jun 2014 – Dec 2014 · 6 mos

• Training on Sukhoi Aircraft

Jun 2013 – Jun 2014 · 1 yr

• Aeronautical engineering training for officers in MOU with VTU (Pg Dip)

Jan 2013 – Jan 2023 · 10 yrs

• Designed and implemented security measures for high-value assets, reducing operational risks by 50% and improving efficiency by 25% YOY.
• Engineered security frameworks for IT projects worth Rs 900 Cr, ensuring compliance with ISO 27001 and NIST standards.
• Conducted vulnerability assessments and root cause analyses, decreasing failure rates by 75% through enhanced SOPs.
• Directed $130M defense projects, incorporating advanced encryption and security protocols to mitigate data breaches.
• Established incident response strategies and performed real-time threat monitoring, ensuring 24x7 operational readiness.
• Spearheaded security strategies for cloud-based systems, achieving 100% compliance with cybersecurity standards.
• Automated threat detection dashboards, reducing incident response times by 30% and enhancing real-time monitoring.
• Conducted risk assessments, mitigating 35% of high-priority vulnerabilities across BFSI domains.
• Implemented compliance roadmaps, streamlining audit processes and reducing preparation times by 30%.
• Enhanced data protection strategies, securing sensitive eCommerce operations and improving business continuity.
• Commanded and controlled the Maintenance control centre of the base, Ensure Planning and efficient maintenance of Aircrafts worth $68M each with spares and assets worth $120 M with a diverse team.

Jan 2013 – Jun 2013 · 5 mos