Srinivasan Raghavan

CEO

San Francisco, California, United States23 yrs 10 mos experience
AI Enabled

Key Highlights

  • Chief Product Officer with extensive SaaS experience.
  • Led multiple successful product initiatives in AI and automation.
  • Expert in corporate strategy and development.
Stackforce AI infers this person is a SaaS product leader with expertise in AI-driven solutions and corporate strategy.

Contact

Skills

Core Skills

Product ManagementProduct StrategyCorporate Development

Other Skills

Agile MethodologiesAgile Project ManagementAnalysisAnalyticsArtificial IntelligenceAutomationBusiness AnalysisBusiness DevelopmentBusiness IntelligenceBusiness ProcessBusiness Process ImprovementBusiness StrategyCRMCompetitive AnalysisConsulting

About

I am currently the chief product officer at Freshworks, responsible for scaling the growth and innovation of our CX and EX solutions. Freshworks delivers modern, AI-powered customer and employee-experience solutions that drive growth, increase efficiency and improve customer and employee engagement for companies of all sizes. Today, about 70,000 companies in 120 countries, including renowned brands like American Express, Bridgestone, Databricks, Fila, Nucor and Sony, choose Freshworks for uncomplicated solutions delivering rapid time to value.

Experience

23 yrs 10 mos
Total Experience
5 yrs 6 mos
Average Tenure
1 yr 6 mos
Current Experience

Freshworks

Chief Product Officer

Dec 2024Present · 1 yr 6 mos · San Francisco, California, United States · On-site

  • Drive Product Strategy and Vision for the Company, Lead the functions - Product Management, User Experience, Pricing and Packaging, Product Strategy and Operations. Responsible for scaling the growth and innovation of our CX and EX solutions. Freshworks delivers modern, AI-powered customer and employee-experience solutions that drive growth, increase efficiency and improve customer and employee engagement for companies of all sizes. Today, about 70,000 companies in 120 countries, including renowned brands like American Express, Bridgestone, Databricks, Fila, Nucor and Sony, choose Freshworks for uncomplicated solutions delivering rapid time to value.
Product ManagementUser ExperienceProduct StrategyOperations

Longon capital partners

Partner

Nov 2024Present · 1 yr 7 mos

Ringcentral

Chief Product Officer

Feb 2023Nov 2024 · 1 yr 9 mos · San Francisco, California, United States · On-site

  • Lead the Product Management and User Experience Design for RingCentral Customers and Partners. Driving Intelligent, Connected Experiences to delight our users!
Product ManagementUser Experience Design

Five9

3 roles

Senior Vice President of Product Management (Artificial Intelligence, Automation & Digital Products)

Mar 2022Feb 2023 · 11 mos · San Francisco Bay Area

  • AI Products:
  • Intelligent Virtual Agent: https://www.five9.com/products/capabilities/intelligent-virtual-agent
  • Agent Asisst: https://www.five9.com/products/capabilities/agent-assist
  • Automation Products:
  • https://www.five9.com/products/capabilities/workflow-automation
  • Digital Products:
  • https://www.five9.com/products/capabilities/digital-engagement
Artificial IntelligenceAutomationDigital ProductsProduct Management

Vice President of Product Management (Artificial Intelligence, Automation & Digital Products)

Jul 2021Mar 2022 · 8 mos · San Francisco Bay Area

Vice President of Strategy and Corporate Developement

Mar 2019Jul 2021 · 2 yrs 4 mos · San Francisco Bay Area

  • Established the Strategy, Corporate Development and GTM Operations functions for Five9.
  • Led the acquisitions of 3 Companies - Whendu, Virtual Observer and Inference in a span of 18 months. Successfully integrated the Companies to scale the businesses
Corporate DevelopmentStrategy

Cisco

Director of Product Management and Strategy

Apr 2016Mar 2019 · 2 yrs 11 mos · San Francisco Bay Area

  • Worked in Product Management and Strategy roles in the Software Applications Group. The products included Collaboration Software (Unified Communications, Web Conferencing, Contact Center), Application Monitoring (AppDynamics) and IoT
Product ManagementStrategy

Multiple companies

Multiple Roles

Jun 2002Feb 2016 · 13 yrs 8 mos · San Francisco Bay Area and Dallas

  • Worked in multiple roles at Various Companies:
  • Software Engineering
  • Product Management
  • Professional Services
  • Investment Banking
  • Corporate Strategy
  • Corporate Development (M&A)
  • Worked in multiple industries:
  • Academia
  • Airline industry
  • Ecommerce
  • Energy
  • Financial Services (Investment Banking)
Software EngineeringProduct ManagementCorporate Strategy

Education

The University of Chicago Booth School of Business

Master of Business Administration (M.B.A.)

The University of Texas

Master's degree — Computer Science

Osmania University

Bachelor of Engineering (B.E.) — Computer Science

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