Feb 2024 – Present · 2 yrs 4 mos · Bengaluru, Karnataka, India · Remote

Jun 2015 – Apr 2017 · 1 yr 10 mos

• Consulting for a major UK bank in the Corporate Banking area.
• Currently working as a BA for IFRS9 impairment reporting work stream.
• Previously, worked on a transformation program to revamp corporate lending origination & fulfillment for business development and operation teams, and have also worked a few tactical projects to automate key operations processes in the sales finance (bill discounting, factoring) area.

Jun 2014 – May 2015 · 11 mos

• Key Result Area:
• Lead the strategic Margin Optimization program and Pricing program as a Business Analyst
• Identify and define business problems, and design solutions for the same
• Drive management innovation for the portfolio
• Manage backlog and define Product Road Map
• Drive user trainings
• Ensure alignment of user, product owner and leadership expectations
• Ensure superior user experience for all the applications
• Ensure smooth roll-out of applications across different business units
• Formulate and own Change Management initiatives
• Achievements:
• Have been instrumental in building CMargin, the corporate margin management tool, from scratch
• Have been instrumental in refactoring the corporate pricing tool to improve accuracy, user experience and scalability of the tool
• Lead the “Margin-Un-Tangler” Design Hackathon from the business side – Designed the program content, Trained people on margin management and Mentored the participants in the design phase
• Adopted Lean Startup methodology at all stages to ensure minimal time to market, maximized learning and reduced risk
• Adopted JDBD approach to understand the effectiveness of existing application and solution designs
• Adopted “Impact Mapping” approach to effectively define the problem statement and the target users
• Have been awarded for consistently practicing “Managed Innovation”
• Won the “Master Blaster” award in recognition for being a quick learner and effectively managing client expectations

Dec 2011 – May 2014 · 2 yrs 5 mos

Jan 2011 – Dec 2011 · 11 mos

• Key Result Area:
• Spearheading onsite requirements gathering phase
• Define the vision, objectives and scope of the project from customer’s perspective
• Define the Gap and analyse requirement feasibility
• Design functional solutions to meet the gap and participate in technical design phase
• Client Expectation Management
• Steering the testing and development team throughout development phase
• Train the users and build product champions
• Manage UAT and sign offs
• Define functional specifications for data migration
• Ensure delivery of detailed user manuals
• Responsible for growth of my BA track team members; setting objectives and doing performance reviews
• Achievements:
• Successfully Project Managed implementation of LeaseWave (ERP) at AMW Capital Leasing within 8 calendar months; went live exactly on the first and only “Go Live” date that was estimated
• Press Release: http://www.odessatechnologies.com/media/press-releases/AMW-Capital-Leasing-Goes-Live-With-LeaseWave.html
• Lead the first multi-branch retail implementation of LeaseWave, for AMW Capital Leasing, Sri Lanka
• Have designed and implemented several new functionalities into the core product
• Rated as a “Fast Tracker” (Top 10% performers) for 3 consecutive years (6 performance appraisal cycles)
• Won Employee of the Month award for the month of October 2010
• From entry level, I was promoted to next level within 1 year; normal duration being 3 years

Jun 2009 – Dec 2010 · 1 yr 6 mos

Apr 2008 – May 2009 · 1 yr 1 mo

Feb 2005 – Apr 2006 · 1 yr 2 mos · Gurgaon, India

• Key Result Area:
• Assessing the credit worthiness of credit card applicants
• Analyse data to identify defaulter patterns and present the case to risk management team to formulate policies
• Manage corporate credit cards issuance process for all GE employees, PAN India.
• Manage add-on cards issuance process for all customers, PAN India
• Train new comers on various processes and policies guidelines
• Achievements:
• Have consistently maintained above 99% accuracy on credit appraisals in compliance with risk policy
• Brought down the turnaround time for processing corporate and add-on cards by almost 50%
• Won several spot awards for outstanding performance

Jul 2004 – Feb 2005 · 7 mos · Gurgaon, India

• Attending to Banking call for an American credit card company
• Up-selling of add-on financial products to existing clients