Steve Hickey — Design Manager
I’m a product design leader focused on how humans and intelligent systems work together, designing enterprise products that feel intuitive, trustworthy, and aligned with the way people actually think. As Head of Product Design at Robin, I lead the team shaping how organizations interact with workplace technology through AI-assisted experiences that simplify coordination, planning, and space management. My work blends product strategy, system design, and team leadership, ensuring that as AI grows more capable, the products we build remain deeply human. My background spans nearly 20 years across design, UX, and product strategy, from hands-on design systems work to managing multidisciplinary teams. I’ve led initiatives for complex enterprise tools, run product lines from strategy to delivery, and built design orgs that scale quality and impact through shared principles rather than rigid processes. I’m particularly interested in how design leadership can guide companies through the Human–AI transition: balancing automation and augmentation, data and judgment, consistency and creativity. Outside of work, I’m a typography nerd, a musician, and a dad teaching my son the joys of LEGO, Star Wars, and how to fix (or overcomplicate) things around the house.
Stackforce AI infers this person is a Product Design Leader in the SaaS industry, specializing in AI-assisted enterprise solutions.
Location: Framingham, Massachusetts, United States
Experience: 19 yrs 3 mos
Skills
- Product Design
- Team Leadership
- Design Management
- Product Strategy
- User Experience Design
- Integration Design
- Ux Strategy
- Collaboration
- Ux Management
- Team Building
Career Highlights
- Expert in driving human-AI interaction.
- Nearly 20 years in design and UX leadership.
- Proven track record in scaling design teams.
Work Experience
Robin
Director of Product Design (2 yrs 4 mos)
Senior Design Manager (4 mos)
Lead Product Designer (7 mos)
DEPT®
Principal Product Designer (2 yrs)
Senior Product Designer (1 yr 1 mo)
Virgin Pulse
UX Manager (1 yr 2 mos)
Senior UX Designer (7 mos)
East Coast Product
Director of Product Design & Strategy (1 yr 9 mos)
Fresh Tilled Soil
Director of Apprenticeships (AUX) (1 yr 8 mos)
User Experience Strategist (2 yrs 5 mos)
UX/UI Designer & Front-End Developer (2 yrs)
thoughtbot, inc.
Design Apprentice (3 mos)
VistaPrint
Graphic Designer, Web Creative (9 mos)
Junior Graphic Designer, Retention Marketing (1 yr 5 mos)
Production Artist, Retention Marketing (1 yr)
Retention Marketing Creative Intern (2 mos)
Campus Design, UMass Dartmouth
Lead Designer (1 yr)
Designer (7 mos)
Education
Bachelor of Fine Arts at University of Massachusetts Dartmouth
